Is Tide down?
Current Tide status is UP

We checked the official Tide Status Page 4 min. 32 sec. ago. Learn more
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Recent Tide Outages and Issues

Follow the recent outages and downtime for Tide in the table below.

Start Time

Type

Length

Message

Details

April 15, 2024 13:19 UTC

WARN

about 4 hours

Error: Member Support delays

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Start Time

April 15, 2024 13:19 UTC

Type WARN
Affected Components

Member Support (UK)

Message

Error: Member Support delays

Details

Investigating - We are experiencing a technical problem which is affecting our in-app chat. Because of this we may not be able to respond to you as fast as we'd like. We're sorry about any delays you might experience. Apr 15, 2024 - 14:17 BST

April 12, 2024 02:44 UTC

WARN

about 2 hours

Degraded Performance - Payments Outbound

See more
Start Time

April 12, 2024 02:44 UTC

Type WARN
Affected Components

Making Payments (UK)

Message

Degraded Performance - Payments Outbound

Details

Investigating - We're experiencing an issue affecting our Outbound Payments function. We are currently looking into the issue. Apr 12, 2024 - 03:43 BST

April 02, 2024 12:34 UTC

WARN

2 days

Issue with viewing Statements and Account Verification Letters in the mobile app.

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Start Time

April 02, 2024 12:34 UTC

Type WARN
Affected Components

UK Tide App

Message

Issue with viewing Statements and Account Verification Letters in the mobile app.

Details

Investigating - The issue affects the mobile app only. Members should still be able to view statement by using the web browser version of the app. Apr 02, 2024 - 13:30 BST

March 23, 2024 13:35 UTC

WARN

about 1 hour

Card Transactions

See more
Start Time

March 23, 2024 13:35 UTC

Type WARN
Affected Components

Making Payments (UK)

Message

Card Transactions

Details

Identified - We are aware of an issue affecting some Members using their Tide cards.The team are working to restore the service to normal as soon as possible. Mar 23, 2024 - 13:29 GMT

March 08, 2024 05:14 UTC

DOWN

about 3 hours

Outbound payment via the app are currently not working.

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Start Time

March 08, 2024 05:14 UTC

Type DOWN
Affected Components

Making Payments (UK)

Message

Outbound payment via the app are currently not working.

Details

Investigating - We are currently investigating this issue. Mar 08, 2024 - 05:14 GMT

2024-05-06 19:17:44 UTC UTC

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2024-05-06 19:17:44 UTC UTC

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2024-05-06 19:17:44 UTC UTC

STATUS

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2024-05-06 19:17:44 UTC UTC

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2024-05-06 19:17:44 UTC UTC

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Sign Up for More Tide History

StatusGator has about 2 years of Tide status history.

Tide Components and Services

View details of the current Tide status below.

Name

Status

Details

Tide Making Payments (UK)

UP See more

Tide Member Support (UK)

UP See more

Tide New Member Sign-up (UK)

UP See more

UK Tide App

UP See more

UK Tide on the Web

UP See more

No outages or status changes in the last 24 hours

Tide status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Tide Outage and Status History

We've been monitoring Tide outages since February 7, 2022.
Here's the history of service outages we've observed from the Tide Status Page:

Instant enriched data from
3,590 status pages

About Our Tide Status Page Integration

Tide is a Payments, Development, Finance, IT, and APIs solution that StatusGator has been monitoring since February 2022. Over the past over 2 years, we have collected data on on more than 359 outages that affected Tide users. When Tide publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Tide to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Tide is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tide is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tide posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Tide enters a pre-planned maintenance window, keeping you up to date.

Since Tide publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Tide posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tide has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tide has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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