Is TSYS / Sierra down?
Current TSYS / Sierra status is UP

We checked the official TSYS / Sierra Status Page 13 sec. ago. Learn more
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Recent TSYS / Sierra Outages and Issues

Follow the recent outages and downtime for TSYS / Sierra in the table below.

Start Time

Type

Length

Message

Details

November 02, 2021 18:16 UTC

DOWN

15 minutes

Service Notification

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Start Time

November 02, 2021 18:16 UTC

Type DOWN
Affected Components

Value Added Services - ProPay Payment Facilitator

Payment Processor Partners - TSYS / Sierra

Message

Service Notification

Details

We have confirmed that merchants using TSYS / Sierra are currently experiencing widespread service disruptions.

PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

October 21, 2021 19:05 UTC

WARN

12 days

Service Notification

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Start Time

October 21, 2021 19:05 UTC

Type WARN
Affected Components

Payment Processor Partners - Concord EFS Network

Payment Processor Partners - TSYS / Sierra

Payment Processor Partners - Rapid Connect Nashville

Message

Service Notification

Details

Our network monitoring has uncovered that merchants using BuyPass may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use BuyPass are affected by this incident. We advise that merchants using BuyPass attempt a transaction prior to contacting our Customer Support team.

October 21, 2021 18:45 UTC

DOWN

20 minutes

Service Notification

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Start Time

October 21, 2021 18:45 UTC

Type DOWN
Affected Components

Payment Processor Partners - Elavon

Payment Processor Partners - TSYS / Sierra

Payment Processor Partners - BuyPass

Message

Service Notification

Details

Our network monitoring has uncovered that merchants using BuyPass may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use BuyPass are affected by this incident. We advise that merchants using BuyPass attempt a transaction prior to contacting our Customer Support team.

October 21, 2021 18:35 UTC

WARN

10 minutes

Service Notification

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Start Time

October 21, 2021 18:35 UTC

Type WARN
Affected Components

Payment Processor Partners - Concord EFS Network

Payment Processor Partners - TSYS / Sierra

Message

Service Notification

Details

Our network monitoring has uncovered that merchants using BuyPass may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use BuyPass are affected by this incident. We advise that merchants using BuyPass attempt a transaction prior to contacting our Customer Support team.

October 21, 2021 18:26 UTC

DOWN

10 minutes

Service Notification

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Start Time

October 21, 2021 18:26 UTC

Type DOWN
Affected Components

Payment Processor Partners - Elavon

Payment Processor Partners - Rapid Connect North

Payment Processor Partners - TSYS / Sierra

Payment Processor Partners - BuyPass

Message

Service Notification

Details

Our network monitoring has uncovered that merchants using BuyPass may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use BuyPass are affected by this incident. We advise that merchants using BuyPass attempt a transaction prior to contacting our Customer Support team.

2024-04-13 21:37:19 UTC UTC

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2024-04-13 21:37:19 UTC UTC

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2024-04-13 21:37:19 UTC UTC

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2024-04-13 21:37:19 UTC UTC

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2024-04-13 21:37:19 UTC UTC

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Sign Up for More TSYS / Sierra History

StatusGator has about 3 years of TSYS / Sierra status history.

No outages or status changes in the last 24 hours

TSYS / Sierra status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

TSYS / Sierra Outage and Status History

We've been monitoring TSYS / Sierra outages since March 9, 2021.
Here's the history of service outages we've observed from the TSYS / Sierra Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our TSYS / Sierra Status Page Integration

TSYS / Sierra is a Payments solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 467 outages that affected TSYS / Sierra users. When TSYS / Sierra publishes downtime on their status page, they do so across 35 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor TSYS / Sierra to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular payments services monitored on our platform. We've sent more than 700 notifications to our users about TSYS / Sierra incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If TSYS / Sierra is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when TSYS / Sierra is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

TSYS / Sierra posts separate notifications for planned maintenance work. StatusGator will notify subscribers when TSYS / Sierra enters a pre-planned maintenance window, keeping you up to date.

TSYS / Sierra does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate TSYS / Sierra maintenance events into your unified calendar.

When TSYS / Sierra posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When TSYS / Sierra has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because TSYS / Sierra has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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