Last checked from UserTesting official status page 3 min. 44 sec. ago
UX research platform for creating exceptional user experiences and driving growth.
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Report an issueThis chart represents UserTesting service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more UserTesting status data.
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Since November 24, 2023, StatusGator has been monitoring UserTesting outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official UserTesting Status Page.
Follow the recent outages and downtime for UserTesting in the table below. If you're experiencing a problem now, check the current UserTesting status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Problems loading the Results page in EU-based accounts
|
35m |
Down
|
|
|
UserZoom Moderated - Android participant's audio missing during Mobile Moderated Sessions
|
1d 19h 55m |
Warn
|
|
|
Age Criteria not working correctly for some studies
|
16h 40m |
Warn
|
|
|
Unable to embed images into a question
|
17h 15m |
Warn
|
|
|
Issues accessing studies and results for studies in EU region
|
5m |
Warn
|
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View details of the current UserTesting status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when UserTesting is down or facing partial disruptions.
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With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on UserTesting outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
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Start monitoring for freeUserTesting (UX research platform for creating exceptional user experiences and driving growth) is a a Video and Communications solution that StatusGator has been monitoring since November 2023. Over the past about 1 year, we have collected data on on more than 19 outages that affected UserTesting users. When UserTesting publishes downtime on their status page, they do so across 24 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is UserTesting down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether UserTesting is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor UserTesting to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If we detect a potential UserTesting outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If UserTesting is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when UserTesting is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
UserTesting posts separate notifications for planned maintenance work. StatusGator will notify subscribers when UserTesting enters a pre-planned maintenance window, keeping you up to date.
When UserTesting posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When UserTesting has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because UserTesting has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for UserTesting outages by signing up now!
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