Is Worldpay down?
Current Worldpay status is UP

Monitoring - We will carry out routine maintenance on the underlying processing platform used by Access Worldpay on the dates below in 2024, between 16:00 and 20:00 (UTC).Services affected: Payouts API, Payments API (queries), Account Verifications (queries), Events, Try Environment, Merchant Administration InterfaceImpact: Service disruptionDuration: 4 hoursDate: 25 July 2024 Start: 16:00 UTC End: 20:00 UTCDate: 24 October 2024 Start: 16:00 UTC End: 20:00 UTCThis will allow us to prove that a fail over to our alternative data centre works as intended, which is a necessary step to prevent uncontrolled outages during planned maintenance.The fail over also allows us to continue our program of network maintenance activities, upgrading associated hardware and software whilst providing new security features.Services affectedPayouts API: There may be some increased latency observed when processing MasterCard Payout attempts. Visa Direct and Money Transfer Payouts will not be affected.Payment API (queries only): There may be some increased latency observed when processing queries.Account Verifications API (queries only): There may be some increased latency observed when processing queries.Events: There will be a delay to the despatch of webhooks for a period of up to 180 minutes.Try Environment: The Try Environment will be unavailable for a period of up to 180 minutes. Merchant Administration Interface: The Merchant Administration Interface will be unavailable for a period of up to 180 minutes.All other actions, APIs and services will be unaffected.Error messagesPay As Order: Pay As Order requests during the maintenance will return the following error message:Order Inquiries: Order Inquiries will return the following error:Previous maintenance dates27 March 202327 April 202329 June 202327 August 20237 September 202326 October 202325 January 202425 April 2024For further support please contact your Relationship Manager, or Client Success Manager. Jul 25, 2024 - 16:23 UTC

Investigating - We are currently investigating this issue. Jul 25, 2024 - 16:08 UTC

Investigating - Click on [Body.html] attachment for HTML versionThe alert condition for 'HPP - Status Page - Payment Pages - Degraded Performance - Availability' was triggered.
Alert: HPP - Status Page - Payment Pages - Degraded Performance - Availability
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worldpay splunk v2: If you believe you've received this email in error, please contact DL Splunk Services

The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. Message Encrypted via TLS connection Jul 22, 2024 - 13:43 UTC

Investigating - This is a test alert – please ignore
The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

Classified as Public - This content can be shared with anyone. Jul 22, 2024 - 12:40 UTC

Investigating - We are currently investigating this issue. Jul 19, 2024 - 16:58 UTC