Last checked from Zendesk Email official status page 2 min. 36 sec. ago
Zendesk Email Status
Customer service software for text, mobile, phone, email, chat, social.
Not working for you?
Is Zendesk Email down?
Zendesk Email is up
Not working for you?
StatusGator last checked the status of Zendesk on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Zendesk Email service health graph
Shows recent status reports over time, including possible and confirmed outages.
Shows recent status reports over time, including possible and confirmed outages.
This chart represents Zendesk Email service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Zendesk Email status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Zendesk Email outage reports
Lists recent Zendesk Email incidents, including duration, acknowledgement status, and severity.
Lists recent Zendesk Email incidents, including duration, acknowledgement status, and severity.
174 outage reports in the last 24 hours
Recent community and social reports
Metro Manila, Philippines
Connectivity issue
• 7 days ago
England, United Kingdom
App not loading
• 7 days ago
Beirut, Lebanon
Slow performance
• 10 days ago
Beirut, Lebanon
Slow performance
• 10 days ago
California, United States
"upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout"
• 12 days ago
England, United Kingdom
"Keeps saying my brower is offline but it is not, I can load other tickets and macros but cannot submit the ticket. I also cleared my cookies and caches, tried incognition, restarted zendesk and my laptop but nothing is working. My colleagues are not experiencing the same issue."
• 12 days ago
Washington, United States
"webpages for tickets wont load."
• 14 days ago
Victoria, Australia
Connectivity issue
• 21 days ago
Virginia, United States
"It wont let me dial out, It says "calling..." then nothing"
• 21 days ago
North Holland, The Netherlands
"not able to work on flows, steps not carrying out"
• 21 days ago
Illinois, United States
Service down
• 22 days ago
Michigan, United States
"Ray ID: a0fbb53b0f96706b Your IP address: 68.49.131.20 Error reference number: 520 Cloudflare Location: Chicago"
• 22 days ago
Michigan, United States
"Ray ID: a0fbb53b0f96706b Your IP address: 68.49.131.20 Error reference number: 520 Cloudflare Location: Chicago"
• 22 days ago
Michigan, United States
"Ray ID: a0fbb53b0f96706b Your IP address: 68.49.131.20 Error reference number: 520 Cloudflare Location: Chicago"
• 22 days ago
Wyoming, United States
"Zendesk has been down for Pod 19 in the United States since 7:30 a.m. MDT, 22 Jun 2026. All users on across my organization has been affected. The zendesk.com site won't allow anyone to access it: There is an unknown connection issue between Cloudflare and the origin web server."
• 22 days ago
Indiana, United States
Service down
• 22 days ago
Illinois, United States
Service down
• 22 days ago
Iowa, United States
"Unable to load Zendesk portal for managing and working tickets"
• 22 days ago
Wyoming, United States
"zendesk has been down for Pod 19 in the United States since 7:30 a.m. MDT, 22 Jun 2026."
• 22 days ago
Michigan, United States
"None of the Zendesk products is working. Located in MI, USA."
• 22 days ago
Top reported outages
Connectivity issue
Error message
Server not responding
Sign in problem
Service down
Slow performance
Unable to download
App not loading
Other
Having a different problem?
Get notified about Zendesk Email outages
Stay updated with instant alerts for Zendesk Email outages by signing up now!
Zendesk Email outage map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
Zendesk outage map
Zendesk Email incidents history
Lists recent Zendesk Email incidents, including duration, acknowledgement status, and severity.
View more history
Lists recent Zendesk Email incidents, including duration, acknowledgement status, and severity.
| Incident Name | Duration | Started | Acknowledged | Severity |
|---|---|---|---|---|
|
Zendesk portal and services unavailable.
|
37m | No |
Warn
|
|
|
Ticket creation and email delivery issues
|
16m | No |
Warn
|
|
|
Intermittent Inbound Email Delivery Failures
|
6h 30m | Yes |
Down
|
|
|
500 Internal Server Error
|
32m | No |
Warn
|
|
|
Mail Processing Delays
|
15m | Yes |
Down
|
|
|
Inbound emails via Gmail Connector failing to make it to Zendesk
|
8h 35m | Yes |
Down
|
|
|
Inbound email processing is failing for some customers due to a certificate error.
|
2h 5m | Yes |
Down
|
Incident name
Zendesk portal and services unavailable.
Duration
37m
Start
Acknowledged
No
Severity
Warn
Incident name
Ticket creation and email delivery issues
Duration
16m
Start
Acknowledged
No
Severity
Warn
Incident name
Intermittent Inbound Email Delivery Failures
Duration
6h 30m
Start
Acknowledged
Yes
Severity
Down
Incident name
500 Internal Server Error
Duration
32m
Start
Acknowledged
No
Severity
Warn
Incident name
Mail Processing Delays
Duration
15m
Start
Acknowledged
Yes
Severity
Down
Incident name
Inbound emails via Gmail Connector failing to make it to Zendesk
Duration
8h 35m
Start
Acknowledged
Yes
Severity
Down
Incident name
Inbound email processing is failing for some customers due to a certificate error.
Duration
2h 5m
Start
Acknowledged
Yes
Severity
Down
Zendesk Email status history
Shows daily Zendesk Email status over the past 60 days, including uptime, warnings, and outage events.
Shows daily Zendesk Email status over the past 60 days, including uptime, warnings, and outage events.
60 days ago
Today
Up
Down
Warn
Maint
Zendesk Email status page accuracy
Learn more
Zendesk status page accuracy rating
This rating evaluates how quickly Zendesk acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.
C – Fair
| Rating grade | Average delay |
|---|---|
|
A
Excellent
|
< 15 min |
|
B
Good
|
15 - 30 min |
|
C
Fair
|
30 - 120 min |
|
D
Poor
|
2 - 4 hrs |
|
F
Failing
|
>= 4 hrs |
Get notified about Zendesk Email outages
Stay updated with instant alerts for Zendesk Email outages by signing up now!
Looking for Downdetector Zendesk Email alerts?
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for Zendesk Email outages. |
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| More than 9,570 services monitored. |
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| Proactive alerts on Zendesk Email status changes sent to your Slack, Microsoft Teams, and more. |
|
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| Monitoring of both Zendesk Email and your own apps. |
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| Granular monitoring of Zendesk Email components. |
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Both official and crowdsourced updates for Zendesk Email outages.
StatusGator
Downdetector
More than 9,570 services monitored.
StatusGator
Downdetector
Proactive alerts on Zendesk Email status changes sent to your Slack, Microsoft Teams, and more.
StatusGator
Downdetector
Monitoring of both Zendesk Email and your own apps.
StatusGator
Downdetector
Granular monitoring of Zendesk Email components.
StatusGator
Downdetector
About our Zendesk Email status page integration
Zendesk Email (Customer service software for text, mobile, phone, email, chat, social) is a a CRM solution that StatusGator has been monitoring since January 2017. Over the past over 9 years, we have collected data on on more than 10,467 outages that affected Zendesk Email users. When Zendesk Email publishes downtime on their status page, they do so across 127 components and 14 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Zendesk Email down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Zendesk Email is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 600 StatusGator users monitor Zendesk Email to get notified when it's down or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 194,300 notifications to our users about Zendesk Email incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Zendesk Email outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Zendesk Email is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Zendesk Email is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Zendesk Email does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk Email maintenance notifications, please email us.
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Status Messages
When Zendesk Email posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Zendesk Email has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Zendesk Email has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.