Is Zendesk Search down?
Current Zendesk Search status is UP

We checked the official Zendesk Search Status Page 4 min. 13 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Zendesk Search Outages and Issues

Follow the recent outages and downtime for Zendesk Search in the table below.

Start Time

Type

Length

Message

Details

March 21, 2024 02:01 UTC

WARN

ongoing

Issues with favicon indexing in Google

See more
Start Time

March 21, 2024 02:01 UTC

Type WARN
Affected Components

Support - Macros

Support - Social Channels

Support - Sell (via Support)

Support - Apps Marketplace

Support - Ticketing

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - Web Widget

Support - Misc

Support - API

Support - Apps

Support - Explore (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Sunco (via Support)

Support - Search

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Message

Issues with favicon indexing in Google

Details

Our team has been working tirelessly to identify a potential fix for the ongoing favicon display issues that have been affecting various search engine results for multiple customers’ Help Centers. We are currently finalizing the details of a possible fix and, pending a thorough review, we aim to deploy it by tomorrow. While we continue testing its effectiveness, we remain cautiously optimistic. We will keep you informed of any new developments. We appreciate your continued patience and cooperation as we diligently work to resolve this issue.

March 20, 2024 21:02 UTC

WARN

about 5 hours

Incorrect "failed payment" errors and Issues with favicon indexing in Google

See more
Start Time

March 20, 2024 21:02 UTC

Type WARN
Affected Components

Support - Macros

Support - Social Channels

Support - Sell (via Support)

Support - Search

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Support - Explore (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Ticketing

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - Web Widget

Support - Misc

Support - API

Support - Apps

Support - Apps Marketplace

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Sunco (via Support)

Message

Incorrect "failed payment" errors and Issues with favicon indexing in Google

Details

We are investigating reports of customers receiving an incorrect "failed payment" error despite their accounts being in good standing. We will provide another update when we have more information to share.

March 13, 2024 23:21 UTC

DOWN

7 days

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

See more
Start Time

March 13, 2024 23:21 UTC

Type DOWN
Affected Components

Guide - Articles / Knowledge Base

Guide - Community

Guide - API

Guide - Search

Guide - Misc

Guide - Zendesk Advocacy Widget (via guide)

Message

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

Details

The issue causing Guide ticket forms to not load properly continues to be investigated by our technical teams. We will provide another update when we have new information to share.

March 13, 2024 21:32 UTC

DOWN

about 2 hours

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

See more
Start Time

March 13, 2024 21:32 UTC

Type DOWN
Affected Components

Guide - Articles / Knowledge Base

Guide - Misc

Guide - Zendesk Advocacy Widget (via guide)

Guide - Requests / Request Form

Explore - Zendesk Advocacy Widget (via explore)

Explore - Live Data Streaming

Guide - Community

Guide - API

Guide - Search

Explore - Data Extraction & Transformation

Explore - Data Exploration & Visualization

Explore - Dashboard Scheduling & Sharing

Explore - Misc

Message

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

Details

We are investigating reports of Guide ticket forms on the request page not loading properly across all pods. We will provide another update in 30 minutes or when we have new information to share.

March 05, 2024 04:36 UTC

WARN

9 days

Merge organization (beta) feature temporarily disabled

See more
Start Time

March 05, 2024 04:36 UTC

Type WARN
Affected Components

Support - Support SDK

Support - Misc

Support - Talk (via Support)

Support - Explore (via Support)

Support - Sell (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Social Channels

Support - Sunco (via Support)

Chat - Dashboard

Chat - Chat Widget

Chat - Static Assets

Chat - Mobile Apps

Chat - Chat SDK

Chat - Misc

Chat - API

Chat - Chat Conversation API

Chat - Zendesk Advocacy Widget (via chat)

Support - API

Support - Triggers & Automations

Support - Apps

Support - Apps Marketplace

Support - Search

Support - Macros

Support - Agent Experience

Support - Mobile Apps

Support - Zendesk Advocacy Widget (via support)

Support - Email

Support - Chat (via Support)

Support - Web Widget

Support - Views

Support - SLAs

Message

Merge organization (beta) feature temporarily disabled

Details

Due to a recently introduced software defect that has caused some closed tickets to be unintentionally be updated, we have temporarily disabled the merge organization feature (beta). We will provide an update once we're able to identify the root cause and fix the underlying issue, until then the merge organization feature will remain disabled indefinitely.

2024-04-11 14:26:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 14:26:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 14:26:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 14:26:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 14:26:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Zendesk Search History

StatusGator has over 7 years of Zendesk Search status history.

No outages or status changes in the last 24 hours

Zendesk Search status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Zendesk Search Outage and Status History

We've been monitoring Zendesk Search outages since January 7, 2017.
Here's the history of service outages we've observed from the Zendesk Search Status Page:

Instant enriched data from
3,580 status pages

About Our Zendesk Search Status Page Integration

Zendesk Search is a CRM solution that StatusGator has been monitoring since January 2017. Over the past over 7 years, we have collected data on on more than 10,152 outages that affected Zendesk Search users. When Zendesk Search publishes downtime on their status page, they do so across 93 components and 10 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

More than 500 StatusGator users monitor Zendesk Search to get notified when it's down or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 182,100 notifications to our users about Zendesk Search incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zendesk Search is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zendesk Search is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zendesk Search does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk Search maintenance notifications, please email us.

Zendesk Search does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Zendesk Search maintenance events into your unified calendar.

When Zendesk Search posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zendesk Search has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zendesk Search has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Zendesk Search Down?

Are you experiencing issues with Zendesk Search? Sign up to receive notifications when Zendesk Search publishes outages.

Zendesk Search Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Zendesk Search?

Sign up for StatusGator and see all historical information about Zendesk Search outages and performance issues. Get free, instant notifications when Zendesk Search goes down.