Is Shopify down?
Current Shopify status is UP

We checked the official Shopify Status Page 4 min. 10 sec. ago. Learn more
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Recent Shopify Outages and Issues

Follow the recent outages and downtime for Shopify in the table below.

Start Time

Type

Length

Message

Details

April 03, 2024 13:44 UTC

DOWN

20 minutes

Some merchants are encountering an Error Message within their Shopify Admin

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Start Time

April 03, 2024 13:44 UTC

Type DOWN
Affected Components

Admin

Message

Some merchants are encountering an Error Message within their Shopify Admin

Details

Merchants may experience issues when trying to access the Shopify Admin. We are aware and investigating.

March 28, 2024 15:04 UTC

DOWN

20 minutes

Some merchants encountering error messages within their admins

See more
Start Time

March 28, 2024 15:04 UTC

Type DOWN
Affected Components

Point of sale

Message

Some merchants encountering error messages within their admins

Details

Merchants may experience issues when trying to access specific order pages within the Shopify admin, as well as the same area of the POS interface. We are investigating and will keep you updated.

March 28, 2024 14:59 UTC

DOWN

5 minutes

Some merchants encountering error messages within their admins

See more
Start Time

March 28, 2024 14:59 UTC

Type DOWN
Affected Components

Admin

Message

Some merchants encountering error messages within their admins

Details

Merchants may experience issues when trying to access specific order pages within the Shopify admin. We are investigating and will keep you updated.

March 27, 2024 01:44 UTC

DOWN

about 1 hour

Some merchants are unable to access various sections of the admin

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Start Time

March 27, 2024 01:44 UTC

Type DOWN
Affected Components

Admin

Message

Some merchants are unable to access various sections of the admin

Details

We are investigating reports from merchants experiencing issues with permissions, which may affect access to various parts of the admin, including purchasing shipping labels and accessing the Marketing section. Updates will be provided as we progress.

March 20, 2024 20:34 UTC

WARN

about 1 hour

Shop Pay Installments payment method unavailable at checkout

See more
Start Time

March 20, 2024 20:34 UTC

Type WARN
Affected Components

Checkout

Message

Shop Pay Installments payment method unavailable at checkout

Details

The Shop Pay Installments payment method is not available at checkout. We are investigating the issue. We will post further updates as soon as possible.

2024-04-04 15:38:39 UTC UTC

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2024-04-04 15:38:39 UTC UTC

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2024-04-04 15:38:39 UTC UTC

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2024-04-04 15:38:39 UTC UTC

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2024-04-04 15:38:39 UTC UTC

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StatusGator has about 9 years of Shopify status history.

Shopify Components and Services

View details of the current Shopify status below.

Name

Status

Details

Shopify Admin

UP See more

Shopify API & Mobile

UP See more

Shopify Checkout

UP See more

Shopify Oxygen

UP See more

Shopify Point of sale

UP See more

Shopify Reports and Dashboards

UP See more

Shopify Storefront

UP See more

Shopify Support

UP See more

Shopify Third party services

UP See more

No outages or status changes in the last 24 hours

Shopify status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our Shopify Status Page Integration

Shopify is an eCommerce and Web Hosting solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 2,139 outages that affected Shopify users. When Shopify publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 800 StatusGator users monitor Shopify to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 153,000 notifications to our users about Shopify incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Shopify is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Shopify is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Shopify posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Shopify enters a pre-planned maintenance window, keeping you up to date.

Shopify does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Shopify maintenance events into your unified calendar.

When Shopify posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Shopify has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Shopify has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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