Is Atera down?
Current Atera status is UP

We checked the official Atera Status Page 2 min. 26 sec. ago. Learn more
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Recent Atera Outages and Issues

Follow the recent outages and downtime for Atera in the table below.

Start Time

Type

Length

Message

Details

May 12, 2024 06:01 UTC

MAINT

about 2 hours

Splashtop Maintenance

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Start Time

May 12, 2024 06:01 UTC

Type MAINT
Affected Components

Remote Control

Message

Splashtop Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 12, 2024 - 02:00 EDT

April 17, 2024 15:31 UTC

WARN

10 minutes

Auth0 Login Performance Issue

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Start Time

April 17, 2024 15:31 UTC

Type WARN
Affected Components

Admin Console GUI

Message

Auth0 Login Performance Issue

Details

Investigating - We are currently experiencing a login performance issue related to our Auth0 authentication service. Our technical team is actively investigating the issue to resolve it as quickly as possible. Thank you for your understanding. Apr 17, 2024 - 11:29 EDT

January 21, 2024 03:46 UTC

WARN

about 6 hours

Degraded / Slow GUI performance

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Start Time

January 21, 2024 03:46 UTC

Type WARN
Affected Components

Admin Console GUI

Message

Degraded / Slow GUI performance

Details

Investigating - Microsoft Azure seems to be experiencing intermediate outages. Customers might experience slower than usual response times and slower agent information updates. Jan 20, 2024 - 22:44 EST

January 18, 2024 15:21 UTC

WARN

about 1 hour

Delayed Email-to-Ticket Functionalities

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Start Time

January 18, 2024 15:21 UTC

Type WARN
Affected Components

Email Security Services

Message

Delayed Email-to-Ticket Functionalities

Details

Investigating - We are currently experiencing a delayed email queue, which may result in functionalities like email-to-ticket taking longer than expected. Our engineering team is actively working to resolve this issue as quickly as possible Jan 18, 2024 - 10:17 EST

December 24, 2023 07:01 UTC

MAINT

about 3 hours

Infrastructure maintenance

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Start Time

December 24, 2023 07:01 UTC

Type MAINT
Affected Components

RMM Services - Agents Health

RMM Services - System Alerts

RMM Services - Main Dashboard

Admin Console GUI

System Schedulers

Message

Infrastructure maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 24, 2023 - 02:00 EST

2024-05-12 11:42:37 UTC UTC

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2024-05-12 11:42:37 UTC UTC

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2024-05-12 11:42:37 UTC UTC

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2024-05-12 11:42:37 UTC UTC

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2024-05-12 11:42:37 UTC UTC

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StatusGator has over 3 years of Atera status history.

Atera Components and Services

View details of the current Atera status below.

Name

Status

Details

Atera Admin Console GUI

UP See more

Atera Agents Health

UP See more

Atera API Service

UP See more

Atera Billing

UP See more

Atera Email Security Services

UP See more

Atera End User Customer Portal

UP See more

Atera Helpdesk

UP See more

Atera Main Dashboard

UP See more

Atera Remote Control

UP See more

Atera Reports

UP See more

Atera System Alerts

UP See more

Atera System Schedulers

UP See more

1 status change in the last 24 hours

Atera status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 22 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 2 hours

Atera Outage and Status History

We've been monitoring Atera outages since November 23, 2020.
Here's the history of service outages we've observed from the Atera Status Page:

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Atera Status Page Integration

Atera is an IT solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 144 outages that affected Atera users. When Atera publishes downtime on their status page, they do so across 12 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Atera to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Atera incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Atera is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Atera is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Atera posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Atera enters a pre-planned maintenance window, keeping you up to date.

Since Atera publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Atera posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Atera has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Atera has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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