Is Basecamp Down?
Current Basecamp Status: up

Status History

We've been monitoring Basecamp since March 3, 2017. Here's the history of service outages we've observed from the Basecamp status page:

Recent Basecamp Outages and Issues

Follow the recent outages and downtime for Basecamp in the table below.

Start Time Type Length Message Details
September 18, 2020 15:23 UTC WARN 10 minutes HEY has delays receiving email Investigating - HEY may be experiencing delays receiving email . We're investigating the root cau...
September 11, 2020 16:28 UTC WARN 20 minutes HEY inbound email delay Monitoring - We're seeing some delays with inbound emails in HEY that were sent between 15:45-16:...
September 08, 2020 19:23 UTC DOWN 10 minutes Basecamp Classic is down Investigating - Basecamp Classic is currently down. We're investigating the cause and will update...
September 02, 2020 15:58 UTC WARN 20 minutes BC3 + BCX + LP Down Update - We are continuing to investigate this issue. Sep 2, 15:57 UTC
September 02, 2020 15:53 UTC DOWN 5 minutes Basecamp 2 is currently down. Investigating - Basecamp 2 is currently down. We're investigating the cause and will update you a...
September 02, 2020 11:58 UTC DOWN 10 minutes Basecamp 2 is currently down. Investigating - Basecamp 2 is currently down. We're investigating the cause and will update you a...
September 01, 2020 14:53 UTC DOWN 20 minutes Basecamp is down. Investigating - Basecamp is currently down. We're working to resolve this as quickly as we can. S...
August 28, 2020 17:23 UTC WARN 35 minutes Basecamp 3 Campfire chat rooms are having trouble loading Update - We are continuing to investigate this issue. Aug 28, 17:18 UTC
August 10, 2020 02:28 UTC DOWN about 1 hour Basecamp 3 is down Investigating - Basecamp 3 is currently down. We're investigating the cause. We'll provide update...
July 20, 2020 14:08 UTC DOWN 5 minutes Partial System Outage

Supported Features

We support the following features in our integration with the Basecamp status page:

  • Down Notifications

    If Basecamp is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Basecamp is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Basecamp posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Basecamp enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Basecamp publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Basecamp posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Basecamp has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Basecamp has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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Is Basecamp down today?

According to its status page Basecamp is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Basecamp is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Basecamp is having issues?

There are two main options: You can check the Basecamp status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Basecamp status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Basecamp status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Basecamp customer support while checking everything on your side. You can also try Tweeting at them via @basecamp on Twitter. Or visit their official status page or website:

Basecamp Down?

Are you experiencing issues with Basecamp? Please share your issues below and let others know. Sign up above to receive notifications when Basecamp published outages.

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