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Recent BuildingLink Outages and Issues

Follow the recent outages and downtime for BuildingLink in the table below.

Start Time

Type

Length

Message

Details

May 14, 2024 22:24 UTC

WARN

9 days

Unit Overview Display Issue - KeyLink Keys

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Start Time

May 14, 2024 22:24 UTC

Type WARN
Affected Components

Sites - Management Portal

Message

Unit Overview Display Issue - KeyLink Keys

Details

Investigating - We have received reports that the Unit Overview is is displaying an inaccurate representation of the number of keys belonging to a unit. This is a display issue affecting the Management Portal only and can be resolved by refreshing the page. Our team is investigating the issue and are hoping to have it resolved as soon as possible. En cours d'investigation :Nous avons reçu des signalements indiquant que la vue d'ensemble de l'unité affiche une représentation inexacte du nombre de clés appartenant à une unité.Il s'agit d'un problème d'affichage affectant uniquement le Portail de Gestion et peut être résolu en actualisant la page. Notre équipe enquête sur le problème et espère le résoudre dès que possible.Investigando:Hemos recibido informes de que la Visión General de la Unidad muestra una representación inexacta del número de claves pertenecientes a una unidad.Este es un problema de visualización que afecta solo al Portal de Gestión y se puede resolver actualizando la página. Nuestro equipo está investigando el problema y esperamos resolverlo lo antes posible. May 14, 2024 - 18:23 EDT

April 24, 2024 15:09 UTC

WARN

about 1 hour

Site Slowness

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Start Time

April 24, 2024 15:09 UTC

Type WARN
Affected Components

Sites - Management Portal

Sites - Resident Portal

Message

Site Slowness

Details

Investigating - We have received reports of intermittent site performance issues resulting in server errors and/or pages not loading. Our team is actively investigating and will resolve this issue as soon as possible. During this time, if you have already logged into the GEO mobile app, you can continue to use it, and data will sync when site performance is restored to normal.Enquêter:Nous avons reçu des rapports de problèmes de performance du site entraînant des erreurs de serveur et/ou des pages qui ne se chargent pas. Notre équipe enquête activement et résoudra ce problème dès que possible. Pendant ce temps, si vous êtes déjà connecté à l'application mobile GEO, vous pouvez continuer à l'utiliser, et les données se synchroniseront lorsque la performance du site sera rétablie à la normale.Investigando:Hemos recibido informes de problemas de rendimiento del sitio que resultan en errores de servidor y/o páginas que no se cargan. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible. Durante este tiempo, si ya ha iniciado sesión en la aplicación móvil GEO, puede seguir utilizándola y los datos se sincronizarán cuando el rendimiento del sitio se restablezca a la normalidad. Apr 24, 2024 - 11:04 EDT

April 18, 2024 13:29 UTC

WARN

25 minutes

Superusers receiving server errors when entering a building

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Start Time

April 18, 2024 13:29 UTC

Type WARN
Affected Components

Sites - Resident Portal

Sites - Management Portal

Message

Superusers receiving server errors when entering a building

Details

Investigating - We have received reports of site performance issues resulting in server errors and/or pages not loading for Superusers (Those with access to multiple buildings or units). Our team is actively investigating and will resolve this issue as soon as possible. During this time, if you have already logged into the GEO mobile app, you can continue to use it, and data will sync when site performance is restored to normal.En cours d'investigation:Nous avons reçu des signalements de problèmes de performance du site entraînant des erreurs de serveur et/ou des pages qui ne se chargent pas pour les super-utilisateurs (ceux ayant accès à plusieurs bâtiments ou unités).Notre équipe enquête activement et résoudra ce problème dès que possible. Pendant ce temps, si vous êtes déjà connecté à l'application mobile GEO, vous pouvez continuer à l'utiliser, et les données se synchroniseront lorsque la performance du site sera rétablie à la normale.Investigando:Hemos recibido informes de problemas de rendimiento del sitio que resultan en errores de servidor y/o páginas que no se cargan para los Superusuarios (aquéllos con acceso a múltiples edificios o unidades).Nuestro equipo está investigando activamente y resolverá este problema lo antes posible. Durante este tiempo, si ya ha iniciado sesión en la aplicación móvil GEO, puede seguir utilizándola y los datos se sincronizarán cuando el rendimiento del sitio se restaure a la normalidad. Apr 18, 2024 - 09:24 EDT

April 11, 2024 21:27 UTC

WARN

about 3 hours

Intermittent Site Interruptions

See more
Start Time

April 11, 2024 21:27 UTC

Type WARN
Affected Components

Sites - Management Portal

Sites - Resident Portal

Message

Intermittent Site Interruptions

Details

Investigating - We have received intermittent reports that the BuildingLink website cannot be accessed. We are working to restore regular service as quickly as possible. If you have installed GEO and have previously logged into these apps, you may continue to work. Your data will sync to the website as soon as full functionality is restored.En Cours D'enquêteNous avons reçu des signalements indiquant que le site web de BuildingLink ne peut pas être consulté actuellement.Nous travaillons à rétablir le service le plus rapidement possible. Si vous avez installé GEO et vous êtes déjà connecté à ces applications, vous pouvez continuer à travailler. Vos données seront synchronisées sur le site web dès que toutes les fonctionnalités seront rétablies.INVESTIGANDOHemos recibido informes de que en este momento no se puede acceder al sitio web de BuildingLink.Estamos trabajando para restablecer el servicio normal lo más rápido posible. Si ha instalado GEO y ha iniciado sesión previamente en estas aplicaciones, puede seguir trabajando. Sus datos se sincronizarán con el sitio web tan pronto como se restablezca la funcionalidad completa. Apr 11, 2024 - 17:26 EDT

April 11, 2024 03:49 UTC

WARN

about 1 hour

Site Issues

See more
Start Time

April 11, 2024 03:49 UTC

Type WARN
Affected Components

Sites - Management Portal

Sites - Resident Portal

Message

Site Issues

Details

Investigating - We have received reports of intermittent site performance issues resulting in server errors and/or pages not loading. Our team is actively investigating and will resolve this issue as soon as possible. During this time, if you have already logged into the GEO mobile app, you can continue to use it, and data will sync when site performance is restored to normal.Enquêter:Nous avons reçu des rapports de problèmes de performance du site entraînant des erreurs de serveur et/ou des pages qui ne se chargent pas. Notre équipe enquête activement et résoudra ce problème dès que possible. Pendant ce temps, si vous êtes déjà connecté à l'application mobile GEO, vous pouvez continuer à l'utiliser, et les données se synchroniseront lorsque la performance du site sera rétablie à la normale.Investigando:Hemos recibido informes de problemas de rendimiento del sitio que resultan en errores de servidor y/o páginas que no se cargan. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible. Durante este tiempo, si ya ha iniciado sesión en la aplicación móvil GEO, puede seguir utilizándola y los datos se sincronizarán cuando el rendimiento del sitio se restablezca a la normalidad. Apr 10, 2024 - 23:46 EDT

2024-05-23 16:14:47 UTC UTC

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2024-05-23 16:14:47 UTC UTC

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2024-05-23 16:14:47 UTC UTC

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2024-05-23 16:14:47 UTC UTC

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2024-05-23 16:14:47 UTC UTC

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StatusGator has over 1 year of BuildingLink status history.

BuildingLink Components and Services

View details of the current BuildingLink status below.

Name

Status

Details

BuildingLink ConciergeLink

UP See more

BuildingLink Email

UP See more

BuildingLink Geo

UP See more

BuildingLink Help Site

UP See more

BuildingLink KeyLink

UP See more

BuildingLink Management Portal

UP See more

BuildingLink Public Display

UP See more

BuildingLink Resident

UP See more

BuildingLink Resident Portal

UP See more

BuildingLink TimeTracker

UP See more

BuildingLink Valet

UP See more

No outages or status changes in the last 24 hours

BuildingLink status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,600 status pages

About Our BuildingLink Status Page Integration

BuildingLink is a CRM and Project Management solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 278 outages that affected BuildingLink users. When BuildingLink publishes downtime on their status page, they do so across 11 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor BuildingLink to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about BuildingLink incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If BuildingLink is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when BuildingLink is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

BuildingLink posts separate notifications for planned maintenance work. StatusGator will notify subscribers when BuildingLink enters a pre-planned maintenance window, keeping you up to date.

Since BuildingLink publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When BuildingLink posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When BuildingLink has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because BuildingLink has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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