21,228 outages in February - Here are the biggest:
There were 38 Canva outages since January 2025 which are summarized below, including incident details, duration, and resolution information.
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Canva experienced issues downloading designs that include uploaded images. Users reported extremely slow or non-responsive downloads, and in some cases designs with edited backgrounds were not downloadable. The problem affected the Downloading designs component and was observed across multiple regions.
Canva’s Apps component experienced a degraded state starting at and lasting until , a total duration of about 4 hours and 30 minutes. The disruption affected developers testing Canva Apps created after 2026-01-21 00:00:00 UTC, because new app IDs could include underscores, triggering CORS errors and blocking local testing. As a workaround, users were advised to test with Firefox. The incident briefly hindered testing workflows for those building or evaluating Canva Apps.
Canva experienced a brief outage that disabled its search feature, preventing users from finding illustrations. Users reported the search tool would not load or return results, impacting workflows that rely on locating assets. The outage began at and was resolved by , lasting about 35 minutes. StatusGator detected the issue as an Early Warning Signal at before public updates, with multiple user reports observed during the window.
An outage prevented editing, saving, and presenting designs in Canva, with users globally unable to access or modify saved work. Reports described errors such as 'An error occurred while saving your design' and persistent reload prompts, disrupting typical design workflows across regions.
StatusGator detected the issue at , and reports surged between and UTC. Canva did not publish an official status update during the incident, and the outage persisted until , lasting about 1 hour and 9 minutes. The event appeared global based on user reports, affecting editing, saving, and presenting workflows across regions.
Canva users worldwide faced internal server errors when accessing the service, with frequent 500 errors and Cloudflare-related messages reported across many regions, indicating a global partial outage. The incident began around and lasted about 30 minutes, with access restored by . StatusGator logged an Early Warning Signal at , suggesting detection occurred shortly before Canva publicly acknowledged the issue. Reports came from multiple locations, underscoring broad geographic impact.
The Canva Connect API experienced a brief disruption starting at and was restored by . During the incident, Canva reported an investigation into issues with the Connect API, and status updates indicated the service returned to normal after about 30 minutes. The disruption affected integrations relying on the Connect API, causing failures or degraded connectivity for a short period.
Canva experienced a global outage where users were unable to load Canva across web and mobile apps. The issue began at and affected a wide range of features including editing, viewing, saving, and uploading designs, as well as access to templates and projects. The impact was felt by users attempting to create or edit designs and access existing projects across multiple regions and devices.
Canva posted two official status updates during the incident, and service returned to normal by . The outage lasted approximately 2 hours and 34 minutes, with a large volume of user reports from many regions indicating widespread disruption. Once resolved, Canva restored full access across web and mobile apps.
Canva experienced a brief global outage. The outage began at and was resolved by , lasting about 12 minutes. User reports from Denpasar (Indonesia), Buzău (Romania), Nasugbu (Philippines), Pune (India), Santa Maria (Brazil), and locations in the United Kingdom indicate broad geographic impact as users could not load Canva or access the editor during the window.
StatusGator detected the issue at , roughly 12 minutes before Canva’s acknowledged status. Canva did not post official updates on the Canva status page during the incident, suggesting a brief disruption with a global reach.
Canva experienced a brief disruption affecting templates and the search feature, making template elements hard to access and search results disappear for some users. Reports came in from multiple regions around the world, indicating a global impact. The outage began at and was resolved by , lasting about 13 minutes.
A brief outage affected Canva's Billing and Subscriptions service, preventing some users from adding credit cards as a payment method. The incident began at and was resolved by , lasting about 55 minutes. Canva logged the issue as a minor degradation in the Billing and Subscriptions component and issued two updates while investigating and restoring the capability. The impact appeared limited, with no broader outages reported, and users could not add new cards during the window.
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