| March 13, 2020 15:42 UTC |
WARN
|
12 days
|
|
Historical and Reports: inflated traffic numbers for some sections and authors from March 12 - 15 |
Monitoring - A fix was implemented and traffic numbers have been corrected for sections and autho... |
| February 14, 2020 21:52 UTC |
WARN
|
about 5 hours
|
|
User Management Errors |
Identified - The following functionality is temporarily disabled due to a third party service out... |
| February 14, 2020 15:47 UTC |
WARN
|
about 5 hours
|
|
Chartbeat Mobile App: Loading Issues |
Investigating - Some users of the Chartbeat mobile app for Android and iOS are experiencing app l... |
| January 14, 2020 17:12 UTC |
DOWN
|
about 2 hours
|
|
Delayed Delivery of Emails |
Identified - We have identified an issue that is causing a delay in the delivery of some Reports,... |
| January 11, 2020 06:02 UTC |
MAINTENANCE
|
about 6 hours
|
|
Scheduled Downtime: Chartbeat Emails |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| November 11, 2019 16:14 UTC |
WARN
|
1 day
|
|
Incident report: Historical Dashboard and Site Reports for 11/10 |
Update - We are continuing to monitor for any further issues. Nov 11, 15:27 EST |
| November 07, 2019 16:51 UTC |
DOWN
|
34 minutes
|
|
Incident report: Heads Up Display |
Monitoring - Our team has resolved the issue affecting the Heads Up Display –– we will be monitor... |
| August 27, 2019 14:03 UTC |
WARN
|
1 day
|
|
Delayed Delivery of Reports |
Identified - A service outage in one of our third-party dependencies is causing a delay in the de... |
| August 09, 2019 14:16 UTC |
WARN
|
about 6 hours
|
|
Spike Alert Issue |
Monitoring - We have temporarily disabled all spike alerts while we investigate an issue in the s... |
| July 01, 2019 18:22 UTC |
WARN
|
about 10 hours
|
|
Partial Service Degradation: Advanced Queries |
Identified - We've identified an issue causing incomplete traffic data for some recently generate... |
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