Is Chartbeat Down? Current Chartbeat Status: up

Notification Frequency

  • Averages less than 1 per week:
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

We've been monitoring Chartbeat since December 8, 2015. Here's the history of service outages we've observed from the Chartbeat status page:

Recent Chartbeat Outages and Issues

Follow the recent outages and downtime for Chartbeat in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
June 01, 2020 20:27 UTC WARN about 2 hours Partial Service Degradation: chartbeat.com Identified - Some users are experiencing issues accessing features within their chartbeat.com acc...
May 01, 2020 14:27 UTC WARN 1 day Delayed Delivery of Reports Investigating - We are experiencing a delay in the delivery of reports. We are actively working t...
April 30, 2020 21:22 UTC WARN about 5 hours Offsite Social degradation Investigating - We’ve identified an issue with the third-party service that powers Offsite Social...
March 13, 2020 15:42 UTC WARN 12 days Historical and Reports: inflated traffic numbers for some sections and authors from March 12 - 15 Monitoring - A fix was implemented and traffic numbers have been corrected for sections and autho...
February 14, 2020 21:52 UTC WARN about 5 hours User Management Errors Identified - The following functionality is temporarily disabled due to a third party service out...
February 14, 2020 15:47 UTC WARN about 5 hours Chartbeat Mobile App: Loading Issues Investigating - Some users of the Chartbeat mobile app for Android and iOS are experiencing app l...
January 14, 2020 17:12 UTC DOWN about 2 hours Delayed Delivery of Emails Identified - We have identified an issue that is causing a delay in the delivery of some Reports,...
January 11, 2020 06:02 UTC MAINTENANCE about 6 hours Scheduled Downtime: Chartbeat Emails In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
November 11, 2019 16:14 UTC WARN 1 day Incident report: Historical Dashboard and Site Reports for 11/10 Update - We are continuing to monitor for any further issues. Nov 11, 15:27 EST
November 07, 2019 16:51 UTC DOWN 34 minutes Incident report: Heads Up Display Monitoring - Our team has resolved the issue affecting the Heads Up Display –– we will be monitor...

Supported Features

We support the following features in our integration with the Chartbeat status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Chartbeat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Chartbeat is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Chartbeat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Chartbeat enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Chartbeat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When Chartbeat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because Chartbeat has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Chartbeat down today?

According to its status page Chartbeat is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Chartbeat is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Chartbeat is having issues?

There are two main options: You can check the Chartbeat status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Chartbeat status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Chartbeat status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Chartbeat customer support while checking everything on your side. You can also try Tweeting at them via @chartbeat on Twitter.