Last checked from ConnectWise CW Platform official status page 1 min. 24 sec. ago
ConnectWise CW Platform Status
Is ConnectWise CW Platform down?
ConnectWise CW Platform is up
All-in-one MSP technology management software.
Not working for you?
StatusGator last checked the status of ConnectWise on and the service was operational. The outage has been resolved.
ConnectWise CW Platform service health
This chart represents ConnectWise CW Platform service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ConnectWise CW Platform status data.
24 hrs ending
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Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported ConnectWise CW Platform issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with ConnectWise CW Platform?
Recent outage reports
See recent outage reports from real ConnectWise CW Platform users
0 outage reports in the last 24 hours
Florida, United States
Connectivity issue
2 days ago
2 days ago
Florida, United States
"Hosts offline.... This must be failure Friday, week two. "
2 days ago
2 days ago
Quebec, Canada
"Can't connect to remote sessions"
2 days ago
2 days ago
Manitoba, Canada
"Manitoba"
2 days ago
2 days ago
Quebec, Canada
"All out clients stuck in Negotiating status. Won't connect."
2 days ago
2 days ago
California, United States
"Will not open up it just says negotiating and nothing more happens this is happening for our entire company."
2 days ago
2 days ago
Ontario, Canada
"Unable to connect remotely to desktop"
2 days ago
2 days ago
New Jersey, United States
"Users cannot connect to remote sessions"
2 days ago
2 days ago
British Columbia, Canada
"For the past week the CW Mobile App has failed all attempts to log in. Our entire company is affected."
4 days ago
4 days ago
California, United States
Sign in problem
5 days ago
5 days ago
ConnectWise CW Platform outage map
Explore our interactive ConnectWise CW Platform outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent ConnectWise outages, giving you a clear view of performance and downtime trends.
How accurate is the ConnectWise status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent ConnectWise disruptions that StatusGator customers knew about before the rest of the world:
ConnectWise status page accuracy rating
This rating evaluates how quickly ConnectWise acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
This rating evaluates how quickly ConnectWise acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| ScreenConnect website not loading. | 6h 30m |
Never acknowledged
|
|
| Unable to connect to server in Manage. | 40m |
18m later
|
|
| ScreenConnect page not loading and remote connections failing | 35m |
13m later
|
|
| ScreenConnect remote connection performance issues | 1h 24m |
1h 16m later
|
|
| Login problems due to email verification issues | 1h 41m |
1h 17m later
|
|
| Service unavailable | 1h 58m |
39m later
|
|
| Slow performance and ticket status updates not refreshing | 1h 2m |
28m later
|
|
| CW online service unreachable | 14m |
Never acknowledged
|
|
| Authentication service unavailable for ConnectWise PSA | 21m |
Never acknowledged
|
|
| Unable to connect to ScreenConnect sessions. | 45m |
24m later
|
Incident description
ScreenConnect website not loading.
Duration
6h 30m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Unable to connect to server in Manage.
Duration
40m
StatusGator detected
Officially acknowledged
18m later
Incident description
ScreenConnect page not loading and remote connections failing
Duration
35m
StatusGator detected
Officially acknowledged
13m later
Incident description
ScreenConnect remote connection performance issues
Duration
1h 24m
StatusGator detected
Officially acknowledged
1h 16m later
Incident description
Login problems due to email verification issues
Duration
1h 41m
StatusGator detected
Officially acknowledged
1h 17m later
Incident description
Service unavailable
Duration
1h 58m
StatusGator detected
Officially acknowledged
39m later
Incident description
Slow performance and ticket status updates not refreshing
Duration
1h 2m
StatusGator detected
Officially acknowledged
28m later
Incident description
CW online service unreachable
Duration
14m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Authentication service unavailable for ConnectWise PSA
Duration
21m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Unable to connect to ScreenConnect sessions.
Duration
45m
StatusGator detected
Officially acknowledged
24m later
Looking to track ConnectWise CW Platform downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent ConnectWise CW Platform outages and issues
Follow the recent outages and downtime for ConnectWise CW Platform in the table below.
If you're experiencing a problem now, check the current ConnectWise CW Platform status or
.
| Incident name | Duration | Started | Severity |
|---|---|---|---|
|
Upcoming maintenance: ConnectWise Asio Platform, ConnectWise Services, End-User (Customer) Portal Sept. 19
|
3h |
Maint
|
|
|
Upcoming maintenance: ConnectWise Asio Platform, ConnectWise Services, End-User (Customer) Portal Sept. 19
|
3h |
Maint
|
|
|
Upcoming maintenance: ConnectWise Asio Platform, ConnectWise Services, End-User (Customer) Portal Sept. 19
|
3h |
Maint
|
Incident name
Upcoming maintenance: ConnectWise Asio Platform, ConnectWise Services, End-User (Customer) Portal Sept. 19
Duration
3h
Start
Severity
Maint
Incident name
Upcoming maintenance: ConnectWise Asio Platform, ConnectWise Services, End-User (Customer) Portal Sept. 19
Duration
3h
Start
Severity
Maint
Incident name
Upcoming maintenance: ConnectWise Asio Platform, ConnectWise Services, End-User (Customer) Portal Sept. 19
Duration
3h
Start
Severity
Maint
Get notified about ConnectWise CW Platform outages
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See ConnectWise CW Platform status on your status page
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Get notified about ConnectWise CW Platform outages
Stay updated with instant alerts for ConnectWise CW Platform outages by signing up now!
One app that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on ConnectWise CW Platform outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor ConnectWise CW Platform along with other services and websites
StatusGator monitors over 10,660 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on ConnectWise CW Platform status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show ConnectWise CW Platform on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor ConnectWise CW Platform status also follow these services
About our ConnectWise CW Platform status page integration
ConnectWise CW Platform (All-in-one MSP technology management software) is a a CRM, Project Management, IT, and APIs solution that StatusGator has been monitoring since June 2022. Over the past about 4 years, we have collected data on on more than 1,800 outages that affected ConnectWise CW Platform users. When ConnectWise CW Platform publishes downtime on their status page, they do so across 204 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is ConnectWise CW Platform down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether ConnectWise CW Platform is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 400 StatusGator users monitor ConnectWise CW Platform to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 135,900 notifications to our users about ConnectWise CW Platform incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential ConnectWise CW Platform outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down notifications
If ConnectWise CW Platform is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning notifications
Warn notifications are used when ConnectWise CW Platform is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance notifications
ConnectWise CW Platform posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ConnectWise CW Platform enters a pre-planned maintenance window, keeping you up to date.
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Status messages
When ConnectWise CW Platform posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status details
When ConnectWise CW Platform has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component status filtering
Because ConnectWise CW Platform has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about ConnectWise CW Platform outages
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Monitoring of both ConnectWise CW Platform and your own apps.
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Granular monitoring of ConnectWise CW Platform components.
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Frequently asked questions
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