Is Creditsafe down?
Current Creditsafe status is UP

We checked the official Creditsafe Status Page 2 min. 41 sec. ago. Learn more
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Recent Creditsafe Outages and Issues

Follow the recent outages and downtime for Creditsafe in the table below.

Start Time

Type

Length

Message

Details

March 26, 2024 13:29 UTC

WARN

25 minutes

Creditsafe SE - Multi-Factor Authentication Issues

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Start Time

March 26, 2024 13:29 UTC

Type WARN
Affected Components

Websites - Sverige/Sweden (www.creditsafe.se)

Message

Creditsafe SE - Multi-Factor Authentication Issues

Details

Dear Customer,

We are sorry to inform you that the Creditsafe SE website is currently experiencing some technical difficulties. When trying to log in via Multi-Factor Authentication you may be experiencing some delays when receiving the SMS messages. Email based Multi-Factor Authentication is currently working without issue.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards
The Creditsafe Team

March 19, 2024 09:04 UTC

MAINT

30 minutes

Planned maintenance to Creditsafe's Global Gateway Service

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Start Time

March 19, 2024 09:04 UTC

Type MAINT
Affected Components

Webservices - Global Gateway Service and Integrated apps

Message

Planned maintenance to Creditsafe's Global Gateway Service

Details

Dear Customer,

On Tuesday 19th of March at 09:00 GMT we will be updating the SSL certificate for https://testwebservices.creditsafe.com/. This change may require action to be taken by your IT department and could result in an interruption of service if action is not taken. We recommend that you make sure this information reaches your IT department or corresponding function.

Many customers will not notice this update, though whether you need to take action depends on the specifics of your system configuration. Creditsafe unfortunately have no way to see exactly which customers this will affect, but we are able to confirm that users of one of our endpoints (wsHTTP) will need to have their certificate key updated to the new certificate key in their application configuration.

What needs to be done?
Your IT department should investigate if your system will be affected by the coming certificate update and if so, plan to take the necessary actions with help from the certificates that will be provided on the website linked below. Please make sure that the certificates are installed on all systems consuming this web services to be able to continue successful communication with this API. The link below will be updated ahead of the window with the new SSL certificates for this API:

https://sslportal.creditsafe.com/

At the above URL you will find a link to the certificate bundle (P7B) for testwebservices.creditsafe.com. This bundle contains four different certificates:

AAA CA Root Certificate (Root Certificate)
USERTrust RSA Root xSigned using AAA CA (Cross Signed Certificate)
Sectigo RSA Domain Validation Secure Server CA (Intermediate Certificate)
testwebservices.creditsafe.com

Please note there is no change to the intermediate and root certificates so it is unlikely you will need to install certificates 1,2 & 3 as systems that require them will already have them installed. Certificate 4 will need to be installed and we recommend you do this simultaneously with Creditsafe’s update on Tuesday 19th Marth at 09:00 GMT to avoid any interruptions in the connection to our test GGS web service.

What if you still have questions?
If you have any questions regarding this update, please contact your local support team. Please note that Creditsafe will not be able to decide whether you need to install this certificate or not.

Best Regards,
The Creditsafe Team

March 16, 2024 22:04 UTC

MAINT

about 3 hours

Planned maintenance to Creditsafe's services - 16th March 2024

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Start Time

March 16, 2024 22:04 UTC

Type MAINT
Affected Components

Webservices - Connect API

Websites - Belgium (www.creditsafe.be)

Websites - Denmark (www.creditsafe.dk)

Websites - France (www.creditsafe.fr)

Webservices - Global Gateway Service and Integrated apps

Webservices - GetData NO

Bulk Data - Managed File Transfer (MFT)

Webservices - GetData UK

Websites - Italia/Italy (www.creditsafe.it)

Websites - Deutschland/Germany (www.creditsafede.com)

Websites - Japan (www.creditsafe.co.jp)

Websites - MyCreditsafe (my.creditsafe.com)

Websites - Nederland/Netherlands (www.creditsafe.nl)

Websites - Norge/Norway (www.creditsafe.no)

Websites - Sverige/Sweden (www.creditsafe.se)

Websites - UK & Ireland (www.creditsafeuk.com, creditsafe.ie)

Websites - United States (www.creditsafe.com)

Message

Planned maintenance to Creditsafe's services - 16th March 2024

Details

Dear Customer,

We’re planning to carry out maintenance work to our systems on 16th March at 22:00 GMT. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team

March 09, 2024 22:04 UTC

MAINT

about 3 hours

Planned maintenance to Creditsafe's services - 9th March 2024

See more
Start Time

March 09, 2024 22:04 UTC

Type MAINT
Affected Components

Bulk Data - Managed File Transfer (MFT)

Webservices - Connect API

Websites - Deutschland/Germany (www.creditsafede.com)

Websites - Belgium (www.creditsafe.be)

Websites - Denmark (www.creditsafe.dk)

Webservices - GetData NO

Websites - France (www.creditsafe.fr)

Websites - Italia/Italy (www.creditsafe.it)

Websites - Japan (www.creditsafe.co.jp)

Websites - MyCreditsafe (my.creditsafe.com)

Websites - Nederland/Netherlands (www.creditsafe.nl)

Websites - Norge/Norway (www.creditsafe.no)

Websites - Sverige/Sweden (www.creditsafe.se)

Websites - UK & Ireland (www.creditsafeuk.com, creditsafe.ie)

Websites - United States (www.creditsafe.com)

Webservices - GetData UK

Webservices - Global Gateway Service and Integrated apps

Webservices - Swedish webservices

Message

Planned maintenance to Creditsafe's services - 9th March 2024

Details

Dear Customer,

We’re planning to carry out maintenance work to our systems on 9th March at 22:00 GMT. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team

March 01, 2024 17:29 UTC

DOWN

3 days

Germany Shareholder Reports Downtime

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Start Time

March 01, 2024 17:29 UTC

Type DOWN
Affected Components

Websites - Deutschland/Germany (www.creditsafede.com)

Message

Germany Shareholder Reports Downtime

Details

Dear Customer,

We are sorry to inform you that our Germany Shareholder Reports are currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards

The Creditsafe Team

2024-03-26 14:39:07 UTC UTC

STATUS

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2024-03-26 14:39:07 UTC UTC

STATUS

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2024-03-26 14:39:07 UTC UTC

STATUS

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2024-03-26 14:39:07 UTC UTC

STATUS

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2024-03-26 14:39:07 UTC UTC

STATUS

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StatusGator has over 5 years of Creditsafe status history.

Creditsafe Components and Services

View details of the current Creditsafe status below.

Name

Status

Details

Creditsafe Belgium (www.creditsafe.be)

UP See more

Creditsafe Connect API

UP See more

Creditsafe Denmark (www.creditsafe.dk)

UP See more

Creditsafe Deutschland/Germany (www.creditsafede.com)

UP See more

Creditsafe France (www.creditsafe.fr)

UP See more

Creditsafe GetData NO

UP See more

Creditsafe GetData UK

UP See more

Creditsafe Global Gateway Service and Integrated apps

UP See more

Creditsafe Italia/Italy (www.creditsafe.it)

UP See more

Creditsafe Japan (www.creditsafe.co.jp)

UP See more

Creditsafe Managed File Transfer (MFT)

UP See more

Creditsafe Match and Verify

UP See more

Creditsafe MyCreditsafe (my.creditsafe.com)

UP See more

Creditsafe Nederland/Netherlands (www.creditsafe.nl)

UP See more

Creditsafe Norge/Norway (www.creditsafe.no)

UP See more

Creditsafe Sverige/Sweden (www.creditsafe.se)

UP See more

Creditsafe Swedish webservices

UP See more

Creditsafe UK & Ireland (www.creditsafeuk.com, creditsafe.ie)

UP See more

Creditsafe United States (www.creditsafe.com)

UP See more

1 status change in the last 24 hours

Creditsafe status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 25 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,570 status pages

About Our Creditsafe Status Page Integration

Creditsafe is a Finance and Payments solution that StatusGator has been monitoring since September 2018. Over the past over 5 years, we have collected data on on more than 552 outages that affected Creditsafe users. When Creditsafe publishes downtime on their status page, they do so across 19 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Creditsafe to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Creditsafe incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Creditsafe is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Creditsafe is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Creditsafe posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Creditsafe enters a pre-planned maintenance window, keeping you up to date.

Creditsafe does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Creditsafe maintenance events into your unified calendar.

When Creditsafe posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Creditsafe has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Creditsafe has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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