Is Cybersource American Express Direct down?
Current Cybersource American Express Direct status is UP

We checked the official Cybersource American Express Direct Status Page 1 min. 31 sec. ago. Learn more
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Recent Cybersource American Express Direct Outages and Issues

Follow the recent outages and downtime for Cybersource American Express Direct in the table below.

Start Time

Type

Length

Message

Details

November 10, 2023 16:37 UTC

WARN

about 2 hours

Merchant processing authorization Isssue

See more
Start Time

November 10, 2023 16:37 UTC

Type WARN
Affected Components

Payment Gateway Processing - American Express Direct

Payment Gateway Processing - Visa Platform Connect (VPC) Gateways

Message

Merchant processing authorization Isssue

Details

Investigating - Cybersource is aware of an issue that is currently affecting merchant processing authorisations through Cybersource services.We are investigating the cause and working urgently to resolve the issue.Impact: Merchants may be experiencing timeout errors while processing authorization through various Cybersource gateway services.Reported Start Time: 16:05 GMT 10 November 2023Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: INC17208112 Nov 10, 2023 - 16:36 UTC

No outages or status changes in the last 24 hours

Cybersource American Express Direct status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Cybersource American Express Direct Outage and Status History

We've been monitoring Cybersource American Express Direct outages since August 24, 2021.
Here's the history of service outages we've observed from the Cybersource American Express Direct Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Cybersource American Express Direct Status Page Integration

Cybersource American Express Direct is an eCommerce and Finance solution that StatusGator has been monitoring since August 2021. Over the past over 2 years, we have collected data on on more than 316 outages that affected Cybersource American Express Direct users. When Cybersource American Express Direct publishes downtime on their status page, they do so across 161 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Cybersource American Express Direct to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 1,500 notifications to our users about Cybersource American Express Direct incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Cybersource American Express Direct is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Cybersource American Express Direct is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Cybersource American Express Direct posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Cybersource American Express Direct enters a pre-planned maintenance window, keeping you up to date.

Since Cybersource American Express Direct publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Cybersource American Express Direct posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Cybersource American Express Direct has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Cybersource American Express Direct has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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