Is Cybersource HSBC down?
Current Cybersource HSBC status is UP

We checked the official Cybersource HSBC Status Page 1 min. 21 sec. ago. Learn more
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Recent Cybersource HSBC Outages and Issues

Follow the recent outages and downtime for Cybersource HSBC in the table below.

Start Time

Type

Length

Message

Details

January 27, 2024 14:47 UTC

WARN

about 1 hour

HSBC Service Disruption

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Start Time

January 27, 2024 14:47 UTC

Type WARN
Affected Components

Payment Gateway Processing - HSBC

Message

HSBC Service Disruption

Details

Investigating - Cybersource is aware of an issue that is currently affecting HSBC transaction processing. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers. Jan 27, 2024 - 14:42 UTC

March 24, 2023 18:17 UTC

WARN

about 4 hours

Possible Funding Issue for Certain Merchants

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Start Time

March 24, 2023 18:17 UTC

Type WARN
Affected Components

Settlement/Batching - HSBC

Settlement/Batching - Visa Platform Connect (VPC) Gateways

Message

Possible Funding Issue for Certain Merchants

Details

Investigating - Cybersource is aware of an issue that may result in a potential funding delay for merchants processing on Visa Platform Connect Gateways. We are investigating the cause and working urgently to resolve the issue.Impact: Transactions may show as 'Cancelled' or 'Error' in the Business Center, even though they are in fact processed. This is not currently impacting authorization traffic but could result in funding delays for merchants.Reported Start Time: 12:51 GMT, 24 March 2023Next Update: Within 90 minutesWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: INC15682007 Mar 24, 2023 - 18:06 UTC

March 24, 2023 18:07 UTC

WARN

5 minutes

Possible Funding Issue for Certain Merchants

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Start Time

March 24, 2023 18:07 UTC

Type WARN
Affected Components

Settlement/Batching - HSBC

Settlement/Batching - Visa Platform Connect (VPC) Gateways

Message

Possible Funding Issue for Certain Merchants

Details

Investigating - Cybersource is aware of an issue that may result in a potential funding delay for merchants processing on Visa Platform Connect Gateways. We are investigating the cause and working urgently to resolve the issue.Impact: Transactions may show as 'Cancelled' or 'Error' in the Business Center, even though they are in fact processed. This is not currently impacting authorization traffic but could result in funding delays for merchants.Reported Start Time: 12:51 GMT, 24 March 2023Next Update: Within 90 minutesWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: INC15682007 Mar 24, 2023 - 18:06 UTC

November 14, 2022 18:52 UTC

DOWN

25 minutes

Errors on HSBC

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Start Time

November 14, 2022 18:52 UTC

Type DOWN
Affected Components

Payment Gateway Processing - HSBC

Message

Errors on HSBC

Details

Investigating - We are currently investigating errors on the HSBC gateway. Processing is seriously degraded on this connection only. Nov 14, 2022 - 18:50 UTC

September 28, 2022 05:57 UTC

WARN

about 2 months

Worldpay VAP Late Settlement Batch Submission

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Start Time

September 28, 2022 05:57 UTC

Type WARN
Affected Components

Payment Gateway Processing - Lloyds-OmniPay

Payment Gateway Processing - HSBC

Payment Gateway Processing - Cardnet International on OmniPay Direct

Payment Gateway Processing - HBoS

Payment Gateway Processing - Streamline

Payment Gateway Processing - Barclays Merchant Services

Payment Gateway Processing - LloydsTSB Cardnet

Message

Worldpay VAP Late Settlement Batch Submission

Details

Monitoring - Cybersource has successfully transmitted your settlement batch for 17th September 2022 to Worldpay VAPDue to system issues, transmission of the batch was outside Worldpay VAP's window for daily submissions. This will delay funding of transactions in this batch by one business day. We apologize in advance for any inconvenience this may have caused.Impact: Affected Merchant will have a 1 Day Delay in Funding Start/End: 17th September 2022Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: 000395732 Sep 21, 2022 - 16:51 UTC

2024-05-07 13:04:22 UTC UTC

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2024-05-07 13:04:22 UTC UTC

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2024-05-07 13:04:22 UTC UTC

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2024-05-07 13:04:22 UTC UTC

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2024-05-07 13:04:22 UTC UTC

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Sign Up for More Cybersource HSBC History

StatusGator has over 2 years of Cybersource HSBC status history.

No outages or status changes in the last 24 hours

Cybersource HSBC status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Cybersource HSBC Outage and Status History

We've been monitoring Cybersource HSBC outages since August 24, 2021.
Here's the history of service outages we've observed from the Cybersource HSBC Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Cybersource HSBC Status Page Integration

Cybersource HSBC is an eCommerce and Finance solution that StatusGator has been monitoring since August 2021. Over the past over 2 years, we have collected data on on more than 316 outages that affected Cybersource HSBC users. When Cybersource HSBC publishes downtime on their status page, they do so across 161 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Cybersource HSBC to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 1,500 notifications to our users about Cybersource HSBC incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Cybersource HSBC is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Cybersource HSBC is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Cybersource HSBC posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Cybersource HSBC enters a pre-planned maintenance window, keeping you up to date.

Since Cybersource HSBC publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Cybersource HSBC posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Cybersource HSBC has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Cybersource HSBC has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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