Is Cybersource Payment Services down?
Current Cybersource Payment Services status is UP

We checked the official Cybersource Payment Services Status Page 4 min. 3 sec. ago. Learn more
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Recent Cybersource Payment Services Outages and Issues

Follow the recent outages and downtime for Cybersource Payment Services in the table below.

Start Time

Type

Length

Message

Details

February 21, 2024 10:37 UTC

WARN

2 days

Mastercard Transaction Errors in India

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Start Time

February 21, 2024 10:37 UTC

Type WARN
Affected Components

Payment Services - Payment Services

Message

Mastercard Transaction Errors in India

Details

Investigating - Cybersource is aware of an issue that is currently affecting Mastercard transaction processing in India.Impact: Full impact is currently being determined.Reported Start Time: 21 February 2024 06:40 GMTNext Update: Within 60 minutesWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: INC17754495 Feb 21, 2024 - 10:34 UTC

October 13, 2023 11:27 UTC

WARN

about 1 hour

Mastercard Transaction Processing Errors in India

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Start Time

October 13, 2023 11:27 UTC

Type WARN
Affected Components

Payment Services - Payment Services

Message

Mastercard Transaction Processing Errors in India

Details

Investigating - Cybersource is aware of an issue that is currently affecting Mastercard transaction processing in India.We are investigating the cause and working urgently to resolve the issue.Impact: Users may experience payment processing error messages.Reported Start Time: 09:52 GMT on 13 October 2023Next Update: Within 60 minutesWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: TBC Oct 13, 2023 - 11:26 UTC

October 13, 2023 00:55 UTC

WARN

about 8 hours

Mastercard Transaction Errors in India

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Start Time

October 13, 2023 00:55 UTC

Type WARN
Affected Components

Payment Services - Payment Services

Message

Mastercard Transaction Errors in India

Details

Investigating - Cybersource is aware of an issue that is currently affecting Mastercard transaction processing in India.We are investigating the cause and working urgently to resolve the issue.Impact: Users may experience payment processing error messages.Reported Start Time: 17: 45 GMT on 12 October 2023Next Update: Within 30 minutesWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: INC16992750 Oct 13, 2023 - 00:49 UTC

February 10, 2023 19:57 UTC

WARN

about 1 hour

Payment Services Issue

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Start Time

February 10, 2023 19:57 UTC

Type WARN
Affected Components

Payment Services - Payment Services

Message

Payment Services Issue

Details

Update - We are continuing to work on a fix for this issue. Feb 10, 2023 - 19:54 UTC

December 21, 2022 09:28 UTC

WARN

about 1 hour

Rupay Processing Issue

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Start Time

December 21, 2022 09:28 UTC

Type WARN
Affected Components

Payment Services - Payment Services

Message

Rupay Processing Issue

Details

Investigating - Cybersource is aware of an issue that is currently affecting the Rupay transaction processing service.We are investigating the cause and working urgently to resolve the issue.Impact: Users will see: We encountered a problem with Rupay processor: Issuer not availableStart: 21/12/2022 08:11am Next Update: The next update will be sent as soon as further information becomes available or system changes occur.We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: INC15149721 Dec 21, 2022 - 09:27 UTC

2024-05-07 13:04:35 UTC UTC

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2024-05-07 13:04:35 UTC UTC

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2024-05-07 13:04:35 UTC UTC

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2024-05-07 13:04:35 UTC UTC

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2024-05-07 13:04:35 UTC UTC

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Sign Up for More Cybersource Payment Services History

StatusGator has over 2 years of Cybersource Payment Services status history.

No outages or status changes in the last 24 hours

Cybersource Payment Services status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Cybersource Payment Services Outage and Status History

We've been monitoring Cybersource Payment Services outages since August 24, 2021.
Here's the history of service outages we've observed from the Cybersource Payment Services Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Cybersource Payment Services Status Page Integration

Cybersource Payment Services is an eCommerce and Finance solution that StatusGator has been monitoring since August 2021. Over the past over 2 years, we have collected data on on more than 316 outages that affected Cybersource Payment Services users. When Cybersource Payment Services publishes downtime on their status page, they do so across 161 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Cybersource Payment Services to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 1,500 notifications to our users about Cybersource Payment Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Cybersource Payment Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Cybersource Payment Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Cybersource Payment Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Cybersource Payment Services enters a pre-planned maintenance window, keeping you up to date.

Since Cybersource Payment Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Cybersource Payment Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Cybersource Payment Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Cybersource Payment Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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