Is Cybersource TeleCheck down?
Current Cybersource TeleCheck status is UP

We checked the official Cybersource TeleCheck Status Page 1 min. 58 sec. ago. Learn more
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Recent Cybersource TeleCheck Outages and Issues

Follow the recent outages and downtime for Cybersource TeleCheck in the table below.

Start Time

Type

Length

Message

Details

March 01, 2024 23:27 UTC

WARN

35 minutes

Cardinal Telecheck Gateway Service Disruption

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Start Time

March 01, 2024 23:27 UTC

Type WARN
Affected Components

Payment Gateway Processing - TeleCheck

Message

Cardinal Telecheck Gateway Service Disruption

Details

Investigating - Cybersource is aware of an issue that is currently affecting the Cardinal Telecheck Gateway transaction processing.We are investigating the cause and working urgently to resolve the issue.Impact: Merchants on the Cardinal Telecheck Gateway may experience intermittent timeouts.Reported Start Time: 01 March 2024Next Update: Within 60 minutesWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: TBD Mar 01, 2024 - 23:26 UTC

October 13, 2022 15:15 UTC

WARN

over 1 year

Payer Authentication / Cardinal Processing Issue

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Start Time

October 13, 2022 15:15 UTC

Type WARN
Affected Components

Payment Gateway Processing - TeleCheck

Risk - Payer Authentication Processing

Message

Payer Authentication / Cardinal Processing Issue

Details

Monitoring - We have implemented a change and are monitoring to make sure the issue is resolved.Impact: Users will see ESYSTEM/ETIMEOUT errors.Start: October 13th 2022, 14.21PM GMT.End: October 13th 2022, 14.35PM GMT.Next Update: The next update will be sent as soon as further information becomes available or system changes occur.We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: 000431241 Oct 13, 2022 - 15:09 UTC

October 13, 2022 14:55 UTC

WARN

20 minutes

Payer Authentication / Cardinal Processing Issue

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Start Time

October 13, 2022 14:55 UTC

Type WARN
Affected Components

Payment Gateway Processing - TeleCheck

Risk - Payer Authentication Processing

Message

Payer Authentication / Cardinal Processing Issue

Details

Identified - We have identified an issue that is currently affecting Payer Authentication Enrolment calls and Cardinal Telecheck processing. We are working urgently to mitigate the issue, and we appreciate your patience. Impact: Users will see ESYSTEM errors.Start: October 13th 2022, 14.25PM GMTNext Update: The next update will be sent as soon as further information becomes available or system changes occur.We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support Center Oct 13, 2022 - 14:50 UTC

October 13, 2022 14:47 UTC

DOWN

7 minutes

Payer Authentication / Cardinal Processing Issue

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Start Time

October 13, 2022 14:47 UTC

Type DOWN
Affected Components

Risk - Payer Authentication Processing

Payment Gateway Processing - TeleCheck

Message

Payer Authentication / Cardinal Processing Issue

Details

Investigating - Cybersource is aware of an issue that is currently affecting the Payer Authentication Enrolment calls.We are investigating the cause and working urgently to resolve the issue.Start: October 13th 2022, 14.25PM GMT.Next Update: The next update will be sent as soon as further information becomes available or system changes occur.We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support Center Oct 13, 2022 - 14:45 UTC

No outages or status changes in the last 24 hours

Cybersource TeleCheck status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Cybersource TeleCheck Outage and Status History

We've been monitoring Cybersource TeleCheck outages since August 24, 2021.
Here's the history of service outages we've observed from the Cybersource TeleCheck Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Cybersource TeleCheck Status Page Integration

Cybersource TeleCheck is an eCommerce and Finance solution that StatusGator has been monitoring since August 2021. Over the past over 2 years, we have collected data on on more than 316 outages that affected Cybersource TeleCheck users. When Cybersource TeleCheck publishes downtime on their status page, they do so across 161 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Cybersource TeleCheck to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 1,500 notifications to our users about Cybersource TeleCheck incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Cybersource TeleCheck is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Cybersource TeleCheck is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Cybersource TeleCheck posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Cybersource TeleCheck enters a pre-planned maintenance window, keeping you up to date.

Since Cybersource TeleCheck publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Cybersource TeleCheck posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Cybersource TeleCheck has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Cybersource TeleCheck has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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