Is FreedomPay down?
Current FreedomPay status is UP

We checked the official FreedomPay Status Page 4 min. 6 sec. ago. Learn more
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Recent FreedomPay Outages and Issues

Follow the recent outages and downtime for FreedomPay in the table below.

Start Time

Type

Length

Message

Details

February 07, 2023 09:54 UTC

WARN

7 minutes

Alert: TSYS Transaction Processing Issues

See more
Start Time

February 07, 2023 09:54 UTC

Type WARN
Affected Components

Processors (FreeWay Offramps) - Heartland

Processors (FreeWay Offramps) - TSYS

FreeWay

Message

Alert: TSYS Transaction Processing Issues

Details

Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with TSYS and Heartland. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients. Feb 07, 2023 - 04:54 EST

February 07, 2023 08:06 UTC

MAINT

about 2 hours

FreedomPay Scheduled Maintenance

See more
Start Time

February 07, 2023 08:06 UTC

Type MAINT
Affected Components

Processors (FreeWay Offramps) - Heartland

Web Portals - Enterprise Portal

Processors (FreeWay Offramps) - First Data

Processors (FreeWay Offramps) - Global Payments

Processors (FreeWay Offramps) - Elavon U.K.

Processors (FreeWay Offramps) - Barclaycard (U.K.)

Processors (FreeWay Offramps) - AMEX Direct

Processors (FreeWay Offramps) - Visa ACP

Processors (FreeWay Offramps) - AGCO

Processors (FreeWay Offramps) - Lloyds OmniPay

Processors (FreeWay Offramps) - Lloyds MSIP

Gift Card Processors - Ceridian SVS

Gift Card Processors - ValueLink

Gift Card Processors - Givex

Gift Card Processors - Heartland (Gift Cards only)

Gift Card Processors - Vantiv/Mercury (Gift Cards only)

Tokenization

Gift Card Processors - WorldPay (Gift Cards only)

Dynamic Currency Conversion (DCC) Providers - Planet Payments (DCC)

Dynamic Currency Conversion (DCC) Providers - FEXCO (DCC)

Hosted Payment Controls

Value Added Services Engine (VAS)

Hosted FCC

Payment Information Proxy Service

Web Portals - Device Management Portal

Processors (FreeWay Offramps) - TSYS

Processors (FreeWay Offramps) - WorldPay

Processors (FreeWay Offramps) - Elavon

FreeWay

Processors (FreeWay Offramps) - Chase Paymentech

Hosted Payment Page (eCommerce)

Processors (FreeWay Offramps) - Vantiv

Message

FreedomPay Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 07, 2023 - 03:01 EST

February 06, 2023 19:39 UTC

WARN

about 3 hours

Alert: First Data (Nashville) Transaction Processing Issues

See more
Start Time

February 06, 2023 19:39 UTC

Type WARN
Affected Components

Processors (FreeWay Offramps) - First Data

Message

Alert: First Data (Nashville) Transaction Processing Issues

Details

Investigating - FreedomPay is currently investigating reports of transaction processing latency and timeouts with First Data Nashville. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients. Feb 06, 2023 - 14:38 EST

February 05, 2023 12:19 UTC

WARN

about 2 hours

Alert: Enterprise Portal Transaction Processing Latency

See more
Start Time

February 05, 2023 12:19 UTC

Type WARN
Affected Components

Processors (FreeWay Offramps) - Elavon

Message

Alert: Enterprise Portal Transaction Processing Latency

Details

Investigating - FreedomPay is currently investigating reports of transaction processing latency with Enterprise Portal.  FreedomPay's Incident Response team is currently investigating the incident and will provide additional updates as soon as they arise. Feb 05, 2023 - 06:27 EST

February 05, 2023 11:30 UTC

WARN

about 1 hour

Alert: Elavon Transaction Processing Issues

See more
Start Time

February 05, 2023 11:30 UTC

Type WARN
Affected Components

Processors (FreeWay Offramps) - Elavon

Web Portals - Enterprise Portal

Message

Alert: Elavon Transaction Processing Issues

Details

Update - Elavon is finishing their maintenance soon:Good Morning,We are currently performing maintenance under CHG0409510. This change window is from 12:30 AM to 07:00 AM ET.Kind Regards,Stephanie M. JordanNetwork Ops Center Adminp. 865-403-8663 | stephanie.jordan@elavon.com Feb 05, 2023 - 06:30 EST

2023-02-07 15:53:57 UTC UTC

STATUS

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2023-02-07 15:53:57 UTC UTC

STATUS

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2023-02-07 15:53:57 UTC UTC

STATUS

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2023-02-07 15:53:57 UTC UTC

STATUS

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2023-02-07 15:53:57 UTC UTC

STATUS

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Sign Up for More FreedomPay History

StatusGator has almost 2 years of FreedomPay status history.

FreedomPay Components and Services

View details of the current FreedomPay status below.

Name

Status

Details

FreedomPay 3D Secure

UP See more

FreedomPay AGCO

UP See more

FreedomPay AMEX Direct

UP See more

FreedomPay Asset Management API

UP See more

FreedomPay Barclaycard (U.K.)

UP See more

FreedomPay Batching

UP See more

FreedomPay Ceridian SVS

UP See more

FreedomPay Chase Paymentech

UP See more

FreedomPay CNH

UP See more

FreedomPay Currency Select

UP See more

FreedomPay Device Management Portal

UP See more

FreedomPay Elavon

UP See more

FreedomPay Elavon U.K.

UP See more

FreedomPay Enterprise Portal

UP See more

FreedomPay FEXCO (DCC)

UP See more

FreedomPay First Data

UP See more

FreedomPay Fraud Detection

UP See more

FreedomPay FreeWay

UP See more

FreedomPay Givex

UP See more

FreedomPay Global Payments

UP See more

FreedomPay Heartland

UP See more

FreedomPay Heartland (Gift Cards only)

UP See more

FreedomPay Hosted FCC

UP See more

FreedomPay Hosted Payment Controls

UP See more

FreedomPay Hosted Payment Page (eCommerce)

UP See more

FreedomPay Lloyds MSIP

UP See more

FreedomPay Lloyds OmniPay

UP See more

FreedomPay P2PE Instruction Manual (PIM)

UP See more

FreedomPay Payment Information Proxy Service

UP See more

FreedomPay Planet Payments (DCC)

UP See more

FreedomPay Stored Value

UP See more

FreedomPay TADA Hosted Tokenization and Detokenization

UP See more

FreedomPay Tokenization

UP See more

FreedomPay TSYS

UP See more

FreedomPay Value Added Services Engine (VAS)

UP See more

FreedomPay ValueLink

UP See more

FreedomPay Vantiv

UP See more

FreedomPay Vantiv/Mercury (Gift Cards only)

UP See more

FreedomPay Visa ACP

UP See more

FreedomPay WorldPay

UP See more

FreedomPay WorldPay (Gift Cards only)

UP See more

3 status changes in the last 24 hours

FreedomPay status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 19 hours

  • Warn: 3 hours

  • Down: 0 minutes

  • Maintenance: 2 hours

FreedomPay Outage and Status History

We've been monitoring FreedomPay outages since April 22, 2021.
Here's the history of service outages we've observed from the FreedomPay Status Page:

Instant enriched data from
2,650 status pages

About Our FreedomPay Status Page Integration

FreedomPay is a Payments solution that StatusGator has been monitoring since April 2021. Over the past almost 2 years, we have collected data on on more than 568 outages that affected FreedomPay users. When FreedomPay publishes downtime on their status page, they do so across 41 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor FreedomPay to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular payments services monitored on our platform. We've sent more than 2,500 notifications to our users about FreedomPay incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If FreedomPay is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when FreedomPay is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

FreedomPay posts separate notifications for planned maintenance work. StatusGator will notify subscribers when FreedomPay enters a pre-planned maintenance window, keeping you up to date.

Since FreedomPay publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When FreedomPay posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When FreedomPay has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because FreedomPay has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is FreedomPay down today?

According to its status page FreedomPay is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when FreedomPay is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if FreedomPay is having issues?

There are two main options: You can check the FreedomPay status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

FreedomPay status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the FreedomPay status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting FreedomPay customer support while checking everything on your side. You can also try Tweeting at them via @freedompay on Twitter. Or visit their official status page or website:

Where do you get the official FreedomPay status?

We use the official FreedomPay status page. Here are links to their status page and other helpful links.

FreedomPay Down?

Are you experiencing issues with FreedomPay? Sign up to receive notifications when FreedomPay publishes outages.

FreedomPay Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of FreedomPay?

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