Is Genesys Cloud EMEA (Zurich) down?
Current Genesys Cloud EMEA (Zurich) status is UP

We checked the official Genesys Cloud EMEA (Zurich) Status Page 52 sec. ago. Learn more
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Recent Genesys Cloud EMEA (Zurich) Outages and Issues

Follow the recent outages and downtime for Genesys Cloud EMEA (Zurich) in the table below.

Start Time

Type

Length

Message

Details

June 07, 2024 10:08 UTC

WARN

5 minutes

Elevated Error Rates (Global)

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Start Time

June 07, 2024 10:08 UTC

Type WARN
Affected Components

Platform - EMEA (Frankfurt)

Platform - EMEA (London)

Platform - FedRAMP

Platform - EMEA (Zurich)

Platform - EMEA (UAE)

Platform - Asia Pacific (Osaka)

Platform - Americas (Canada)

Platform - Asia Pacific (Tokyo)

Platform - Americas (Sao Paulo)

Platform - Americas (US East)

Platform - Americas (US West)

Platform - Asia Pacific (Mumbai)

Platform - Asia Pacific (Sydney)

Platform - Asia Pacific (Seoul)

Platform - EMEA (Dublin)

Message

Elevated Error Rates (Global)

Details

Identified - Teams have identified root cause and are beginning mitigation steps. Next update 06:30 Eastern. Jun 07, 2024 - 05:53 EDT

June 07, 2024 09:18 UTC

WARN

about 1 hour

Elevated Error Rates (Global)

See more
Start Time

June 07, 2024 09:18 UTC

Type WARN
Affected Components

Platform - Americas (Sao Paulo)

Platform - Americas (US East)

Platform - Americas (US West)

Platform - Americas (Canada)

Platform - Asia Pacific (Tokyo)

Platform - Asia Pacific (Seoul)

Platform - EMEA (Dublin)

Platform - EMEA (Frankfurt)

Platform - EMEA (London)

Platform - FedRAMP

Platform - EMEA (Zurich)

Platform - EMEA (UAE)

Platform - Asia Pacific (Osaka)

Platform - Asia Pacific (Mumbai)

Platform - Asia Pacific (Sydney)

Message

Elevated Error Rates (Global)

Details

Investigating - Teams are investigating Admin ability to set toggle to allow agent to auto answer calls. Jun 07, 2024 - 05:17 EDT

No outages or status changes in the last 24 hours

Genesys Cloud EMEA (Zurich) status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Genesys Cloud EMEA (Zurich) Outage and Status History

We've been monitoring Genesys Cloud EMEA (Zurich) outages since November 24, 2020.
Here's the history of service outages we've observed from the Genesys Cloud EMEA (Zurich) Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Genesys Cloud EMEA (Zurich) Status Page Integration

Genesys Cloud EMEA (Zurich) is a Cloud Infrastructure and Telephony solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 306 outages that affected Genesys Cloud EMEA (Zurich) users. When Genesys Cloud EMEA (Zurich) publishes downtime on their status page, they do so across 345 components and 23 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Genesys Cloud EMEA (Zurich) to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular cloud infrastructure services monitored on our platform. We've sent more than 2,000 notifications to our users about Genesys Cloud EMEA (Zurich) incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Genesys Cloud EMEA (Zurich) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Genesys Cloud EMEA (Zurich) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Genesys Cloud EMEA (Zurich) posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Genesys Cloud EMEA (Zurich) enters a pre-planned maintenance window, keeping you up to date.

Since Genesys Cloud EMEA (Zurich) publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Genesys Cloud EMEA (Zurich) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Genesys Cloud EMEA (Zurich) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Genesys Cloud EMEA (Zurich) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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