Is Genetec Synergis SaaS down?
Current Genetec Synergis SaaS status is UP

We checked the official Genetec Synergis SaaS Status Page 2 min. 33 sec. ago. Learn more
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Recent Genetec Synergis SaaS Outages and Issues

Follow the recent outages and downtime for Genetec Synergis SaaS in the table below.

Start Time

Type

Length

Message

Details

March 21, 2024 15:37 UTC

DOWN

about 1 hour

Synergis SaasS - Units and Access Manager roles going offline/online sporadically

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Start Time

March 21, 2024 15:37 UTC

Type DOWN
Affected Components

Synergis SaaS

Message

Synergis SaasS - Units and Access Manager roles going offline/online sporadically

Details

Identified - The same issue that has appeared yesterday has occurred once again. We have identified the root cause and are scaling out our infrastructure to mitigate the issue.The same impacts as yesterday can be seen:- Units going offline and then back online sporadically- Synchronization attempts (adding/removing/activating/deactivating cardholders, adding new hardware, etc) to the units might fail if the unit goes offline during one such attempt. The attempt will be retried as soon as the unit comes back online.- No data will be lost in the system Mar 21, 2024 - 11:32 EDT

March 20, 2024 13:31 UTC

DOWN

about 4 hours

Synergis SaasS - Units and Access Manager roles going offline/online sporadically

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Start Time

March 20, 2024 13:31 UTC

Type DOWN
Affected Components

Synergis SaaS

Message

Synergis SaasS - Units and Access Manager roles going offline/online sporadically

Details

Investigating - We are currently investigating an issue causing units and Access Manager roles to go offline/online sporadically Mar 20, 2024 - 09:27 EDT

February 24, 2024 02:01 UTC

MAINT

about 1 hour

Cloud Infrastructure Maintenance

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Start Time

February 24, 2024 02:01 UTC

Type MAINT
Affected Components

Synergis SaaS

Message

Cloud Infrastructure Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 23, 2024 - 21:00 EST

December 10, 2023 19:16 UTC

WARN

about 3 hours

Synergis SaaS - New tenants or tenant nodes are non functional

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Start Time

December 10, 2023 19:16 UTC

Type WARN
Affected Components

Synergis SaaS

Message

Synergis SaaS - New tenants or tenant nodes are non functional

Details

Investigating - We are currently investigating an issue where newly created tenants, or newly added tenant nodes under existing tenants, would not be created. This leads to:- The Access Manager role not appearing or appearing offline, in your Synergis SaaS system- Units being unable to be enrolled under the Access Manager role, in your Synergis SaaS system.Already created systems should not be affected. Dec 10, 2023 - 14:11 EST

April 27, 2023 12:49 UTC

WARN

about 2 hours

Synergis SaaS - System degradation

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Start Time

April 27, 2023 12:49 UTC

Type WARN
Affected Components

Synergis SaaS

Message

Synergis SaaS - System degradation

Details

Investigating - We are currently investigating an issue which might affect client systems. You might see:- Access Control events being slow to appear in Security Center- Manual operations being slow to execute, such as unlocking doors- Synchronization of your Access Control units failing, or taking longer than usual- Access Manager roles being in a warning state Apr 27, 2023 - 08:44 EDT

2024-05-07 20:11:58 UTC UTC

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2024-05-07 20:11:58 UTC UTC

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2024-05-07 20:11:58 UTC UTC

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2024-05-07 20:11:58 UTC UTC

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2024-05-07 20:11:58 UTC UTC

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Sign Up for More Genetec Synergis SaaS History

StatusGator has over 1 year of Genetec Synergis SaaS status history.

No outages or status changes in the last 24 hours

Genetec Synergis SaaS status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Genetec Synergis SaaS Outage and Status History

We've been monitoring Genetec Synergis SaaS outages since October 1, 2022.
Here's the history of service outages we've observed from the Genetec Synergis SaaS Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Genetec Synergis SaaS Status Page Integration

Genetec Synergis SaaS is a Security solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 82 outages that affected Genetec Synergis SaaS users. When Genetec Synergis SaaS publishes downtime on their status page, they do so across 15 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Genetec Synergis SaaS to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Genetec Synergis SaaS incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Genetec Synergis SaaS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Genetec Synergis SaaS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Genetec Synergis SaaS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Genetec Synergis SaaS enters a pre-planned maintenance window, keeping you up to date.

Since Genetec Synergis SaaS publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Genetec Synergis SaaS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Genetec Synergis SaaS has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Genetec Synergis SaaS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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