Last checked from Genetec official status page 1 min. 52 sec. ago
Genetec Status
Is Genetec down?
Genetec is up
Unified physical security software for businesses and organizations.
Not working for you?
StatusGator last checked the status of Genetec on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Genetec service health
This chart represents Genetec service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Genetec status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported Genetec issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Genetec?
Recent outage reports
See recent outage reports from real Genetec users
0 outage reports in the last 24 hours
North Carolina, United States
"Cant log in to server "
9 days ago
9 days ago
Texas, United States
"log in not working"
15 days ago
15 days ago
Limburg, The Netherlands
"Portal really slow aswell as support tickets not able to load"
24 days ago
24 days ago
Alabama, United States
"REDIRECT LOOP ON LOGIN"
about 2 months ago
about 2 months ago
Arizona, United States
"says system connection is slow and then just doesn't connect."
2 months ago
2 months ago
North Carolina, United States
App not loading
3 months ago
3 months ago
California, United States
"has not been responding to login almost all day"
4 months ago
4 months ago
Oklahoma, United States
Connectivity issue
6 months ago
6 months ago
Arizona, United States
"Web Client is down"
6 months ago
6 months ago
Illinois, United States
"it just keeps failing to connect over and over and says its not responding "
6 months ago
6 months ago
Genetec outage map
Explore our interactive Genetec outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Genetec outages, giving you a clear view of performance and downtime trends.
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Recent Genetec outages and issues
Follow the recent outages and downtime for Genetec in the table below.
If you're experiencing a problem now, check the current Genetec status or
.
| Incident name | Duration | Started | Severity |
|---|---|---|---|
|
Security Center SaaS is facing issues with near-live video playback in East US
|
4h 15m |
Warn
|
|
|
Failures when submitting Access Requests in the System Management Portal
|
2h 4m |
Warn
|
|
|
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications Global
|
35m |
Warn
|
|
|
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications East US 2
|
2h 45m |
Warn
|
|
|
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications Global
|
3h 25m |
Warn
|
Incident name
Security Center SaaS is facing issues with near-live video playback in East US
Duration
4h 15m
Start
Severity
Warn
Incident name
Failures when submitting Access Requests in the System Management Portal
Duration
2h 4m
Start
Severity
Warn
Incident name
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications Global
Duration
35m
Start
Severity
Warn
Incident name
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications East US 2
Duration
2h 45m
Start
Severity
Warn
Incident name
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications Global
Duration
3h 25m
Start
Severity
Warn
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Genetec components
View details of the current Genetec status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when Genetec is down or
facing partial disruptions.
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One app that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Genetec outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Genetec along with other services and websites
StatusGator monitors over 10,620 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Genetec status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Genetec on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
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About our Genetec status page integration
Genetec (Unified physical security software for businesses and organizations) is a a Security solution that StatusGator has been monitoring since October 2022. Over the past almost 4 years, we have collected data on on more than 447 outages that affected Genetec users. When Genetec publishes downtime on their status page, they do so across 30 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Genetec down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Genetec is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Genetec to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,500 notifications to our users about Genetec incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Genetec outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down notifications
If Genetec is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning notifications
Warn notifications are used when Genetec is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance notifications
Genetec posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Genetec enters a pre-planned maintenance window, keeping you up to date.
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Status messages
When Genetec posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status details
When Genetec has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component status filtering
Because Genetec has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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Frequently asked questions
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