Is Gorgias Customer Help Center website down?
Current Gorgias Customer Help Center website status is UP

We checked the official Gorgias Customer Help Center website Status Page 2 min. 46 sec. ago. Learn more
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Recent Gorgias Customer Help Center website Outages and Issues

Follow the recent outages and downtime for Gorgias Customer Help Center website in the table below.

Start Time

Type

Length

Message

Details

November 29, 2023 16:47 UTC

WARN

ongoing

Partially Degraded Service

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Start Time

November 29, 2023 16:47 UTC

Type WARN
Affected Components

Help Center - Customer Help Center website

Infrastructure & Cloud - Google Cloud Platform Google Cloud Pub/Sub

Message

Partially Degraded Service

November 29, 2023 15:57 UTC

WARN

about 1 hour

Contact form submissions are failing

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Start Time

November 29, 2023 15:57 UTC

Type WARN
Affected Components

Help Center - Customer Help Center website

Message

Contact form submissions are failing

Details

Identified - The issue has been identified and a fix is being implemented. Nov 29, 2023 - 07:53 PST

October 09, 2023 12:42 UTC

WARN

about 2 months

Help Center is not working

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Start Time

October 09, 2023 12:42 UTC

Type WARN
Affected Components

Help Center - Customer Help Center website

Help Center - Custom Domains

Message

Help Center is not working

Details

Monitoring - A fix has been implemented and we are monitoring the results. Oct 09, 2023 - 05:41 PDT

October 09, 2023 09:47 UTC

DOWN

about 3 hours

Help Center is not working

See more
Start Time

October 09, 2023 09:47 UTC

Type DOWN
Affected Components

Help Center - Customer Help Center website

Help Center - Custom Domains

Message

Help Center is not working

Details

Update - We are continuing to work on a fix for this issue. Oct 09, 2023 - 02:44 PDT

March 30, 2023 19:17 UTC

WARN

5 days

Unable to re-connect disconnected Facebook integrations

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Start Time

March 30, 2023 19:17 UTC

Type WARN
Affected Components

Help Center - Customer Help Center website

Helpdesk Clusters - aus-southeast1-fcb9

Helpdesk Clusters - europe-west1-c511

Helpdesk Clusters - europe-west3-86c1

Helpdesk Clusters - us-central1-d8ff

Helpdesk Clusters - us-east1-2607

Helpdesk Clusters - us-east1-635c

Helpdesk Clusters - us-east4-5f09

Helpdesk Clusters - us-east4-65cd

Helpdesk Integrations - Live Chat

Message

Unable to re-connect disconnected Facebook integrations

Details

Update - We have identified that this issue is caused by our Facebook application losing permissions to manage some of our customers Facebook Pages. If you're currently unable to re-connect your Facebook integration, please head over to https://www.facebook.com/settings?tab=business_tools and check that Gorgias has all the permissions it needs for your Pages.We're still working with Facebook's support team to understand what are the root causes of this issue.We apologize for the inconvenience and will provide updates as they become available. Mar 30, 2023 - 03:29 PDT

No outages or status changes in the last 24 hours

Gorgias Customer Help Center website status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Gorgias Customer Help Center website Outage and Status History

We've been monitoring Gorgias Customer Help Center website outages since September 12, 2018.
Here's the history of service outages we've observed from the Gorgias Customer Help Center website Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Gorgias Customer Help Center website Status Page Integration

Gorgias Customer Help Center website is an eCommerce and CRM solution that StatusGator has been monitoring since September 2018. Over the past over 5 years, we have collected data on on more than 1,517 outages that affected Gorgias Customer Help Center website users. When Gorgias Customer Help Center website publishes downtime on their status page, they do so across 48 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Gorgias Customer Help Center website to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 9,300 notifications to our users about Gorgias Customer Help Center website incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Gorgias Customer Help Center website is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Gorgias Customer Help Center website is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Gorgias Customer Help Center website posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Gorgias Customer Help Center website enters a pre-planned maintenance window, keeping you up to date.

Since Gorgias Customer Help Center website publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Gorgias Customer Help Center website posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Gorgias Customer Help Center website has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Gorgias Customer Help Center website has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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