Is Gorgias Facebook Messenger down?
Current Gorgias Facebook Messenger status is UP

We checked the official Gorgias Facebook Messenger Status Page 50 sec. ago. Learn more
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Recent Gorgias Facebook Messenger Outages and Issues

Follow the recent outages and downtime for Gorgias Facebook Messenger in the table below.

Start Time

Type

Length

Message

Details

March 05, 2024 16:47 UTC

WARN

30 minutes

Meta services are down

See more
Start Time

March 05, 2024 16:47 UTC

Type WARN
Affected Components

Helpdesk Integrations - WhatsApp

Helpdesk Clusters - aus-southeast1-fcb9

Helpdesk Integrations - Facebook Posts & Comments

Helpdesk Integrations - Instagram comments

Helpdesk Integrations - Facebook Messenger

Helpdesk Integrations - Instagram Direct Messages

Helpdesk - REST API

Helpdesk - Web App

Message

Meta services are down

Details

Monitoring - We're seeing data from Meta coming in again correctly, and we're also observing an improvement on the Google SSO issue.Will keep monitoring to confirm resolution of the issue. Mar 05, 2024 - 08:45 PST

March 05, 2024 16:02 UTC

DOWN

about 1 hour

Meta services are down

See more
Start Time

March 05, 2024 16:02 UTC

Type DOWN
Affected Components

Helpdesk Integrations - Facebook Posts & Comments

Helpdesk Integrations - Instagram comments

Helpdesk Integrations - Facebook Messenger

Helpdesk Integrations - Instagram Direct Messages

Helpdesk Integrations - WhatsApp

Message

Meta services are down

Details

Investigating - It appears that Meta services (API, Webhooks) are suffering from a widespread outage.This has direct impact to our Meta integrations: Facebook, Instagram and WhatsApp, that may be not working correctly at this time.We are currently investigating the issue, and will provide further details as they come from Meta. Mar 05, 2024 - 08:02 PST

November 15, 2023 21:37 UTC

WARN

about 14 hours

Permission denied errors when trying to send Facebook direct messages

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Start Time

November 15, 2023 21:37 UTC

Type WARN
Affected Components

Helpdesk Integrations - Facebook Messenger

Message

Permission denied errors when trying to send Facebook direct messages

Details

Investigating - We experienced a temporary problem with permission denied errors from Facebook when sending direct messages between 8:09:02 PM UTC and 9:13:53 PM UTC. This appears to have stopped now, so it should be safe to retry any failed messages. We're currently investigating the causes. Nov 15, 2023 - 13:32 PST

August 20, 2023 09:27 UTC

DOWN

about 6 hours

Not receiving any Facebook posts or Facebook Messenger webhooks

See more
Start Time

August 20, 2023 09:27 UTC

Type DOWN
Affected Components

Helpdesk Integrations - Facebook Posts & Comments

Helpdesk Integrations - Facebook Messenger

Message

Not receiving any Facebook posts or Facebook Messenger webhooks

Details

Identified - We stopped receiving webhooks from Meta's API for Facebook posts and Facebook Messenger integrations for an unknown reason.We have opened a support ticket on Meta's side and await their updates on this. Aug 20, 2023 - 02:24 PDT

June 01, 2023 17:27 UTC

WARN

3 months

Potential disruptions on our WhatsApp features

See more
Start Time

June 01, 2023 17:27 UTC

Type WARN
Affected Components

Helpdesk Integrations - Facebook Messenger

Message

Potential disruptions on our WhatsApp features

Details

Update - Meta has now reactivated our credit line, and we're implementing the actions needed to restore access to every WhatsApp feature for all customers. Jun 01, 2023 - 04:08 PDT

2024-03-26 21:46:16 UTC UTC

STATUS

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2024-03-26 21:46:16 UTC UTC

STATUS

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2024-03-26 21:46:16 UTC UTC

STATUS

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2024-03-26 21:46:16 UTC UTC

STATUS

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2024-03-26 21:46:16 UTC UTC

STATUS

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Sign Up for More Gorgias Facebook Messenger History

StatusGator has over 5 years of Gorgias Facebook Messenger status history.

No outages or status changes in the last 24 hours

Gorgias Facebook Messenger status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Gorgias Facebook Messenger Outage and Status History

We've been monitoring Gorgias Facebook Messenger outages since September 12, 2018.
Here's the history of service outages we've observed from the Gorgias Facebook Messenger Status Page:

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Gorgias Facebook Messenger Status Page Integration

Gorgias Facebook Messenger is a CRM and eCommerce solution that StatusGator has been monitoring since September 2018. Over the past over 5 years, we have collected data on on more than 1,502 outages that affected Gorgias Facebook Messenger users. When Gorgias Facebook Messenger publishes downtime on their status page, they do so across 48 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Gorgias Facebook Messenger to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 9,000 notifications to our users about Gorgias Facebook Messenger incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Gorgias Facebook Messenger is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Gorgias Facebook Messenger is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Gorgias Facebook Messenger posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Gorgias Facebook Messenger enters a pre-planned maintenance window, keeping you up to date.

Since Gorgias Facebook Messenger publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Gorgias Facebook Messenger posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Gorgias Facebook Messenger has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Gorgias Facebook Messenger has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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