Last checked from Gorgias Live Chat official status page 4 min. 37 sec. ago
Gorgias Live Chat not working for you?
Report an issueThis chart represents Gorgias Live Chat service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Gorgias Live Chat status data.
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We've been monitoring Gorgias Live Chat outages since September 12, 2018. Here's the history of service outages we've observed from the Gorgias Live Chat Status Page
Follow the recent outages and downtime for Gorgias Live Chat in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Delay in processing incoming messages
|
50m |
Warn
|
|
|
Unable to re-connect disconnected Facebook integrations
|
4d 14h |
Warn
|
|
|
Unable to process some Gorgias chat messages
|
1h 40m |
Warn
|
|
|
Messages not reaching Helpdesk for ~10% of the chat integrations
|
20m |
Warn
|
|
|
Chat widget is not opening
|
20m |
Warn
|
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Start monitoring for freeGorgias Live Chat is an eCommerce and CRM solution that StatusGator has been monitoring since September 2018. Over the past about 6 years, we have collected data on on more than 1,609 outages that affected Gorgias Live Chat users. When Gorgias Live Chat publishes downtime on their status page, they do so across 53 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 100 StatusGator users monitor Gorgias Live Chat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 10,800 notifications to our users about Gorgias Live Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Gorgias Live Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Gorgias Live Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Gorgias Live Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Gorgias Live Chat enters a pre-planned maintenance window, keeping you up to date.
When Gorgias Live Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Gorgias Live Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Gorgias Live Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Gorgias Live Chat outages by signing up now!
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