Last checked from Gorgias Live Chat official status page 2 min. 23 sec. ago
AI-powered customer support platform for ecommerce stores.
Gorgias Live Chat not working for you?
Report an outageThis chart represents Gorgias Live Chat service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Gorgias Live Chat status data.
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Follow the recent outages and downtime for Gorgias Live Chat in the table below. If you're experiencing a problem now, check the current Gorgias Live Chat status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Delay in processing incoming messages
|
50m |
Warn
|
|
|
Unable to re-connect disconnected Facebook integrations
|
4d 14h |
Warn
|
|
|
Unable to process some Gorgias chat messages
|
1h 40m |
Warn
|
|
|
Messages not reaching Helpdesk for ~10% of the chat integrations
|
20m |
Warn
|
|
|
Chat widget is not opening
|
20m |
Warn
|
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Stay updated with instant alerts for Gorgias Live Chat outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Gorgias Live Chat outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeGorgias Live Chat (AI-powered customer support platform for ecommerce stores) is a a CRM and eCommerce solution that StatusGator has been monitoring since September 2018. Over the past over 6 years, we have collected data on on more than 1,637 outages that affected Gorgias Live Chat users. When Gorgias Live Chat publishes downtime on their status page, they do so across 53 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Gorgias Live Chat down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Gorgias Live Chat is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 100 StatusGator users monitor Gorgias Live Chat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular eCommerce services monitored on our platform. We've sent more than 11,200 notifications to our users about Gorgias Live Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Gorgias Live Chat outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Gorgias Live Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Gorgias Live Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Gorgias Live Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Gorgias Live Chat enters a pre-planned maintenance window, keeping you up to date.
When Gorgias Live Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Gorgias Live Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Gorgias Live Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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