Is Gorgias Smooch Core API down?
Current Gorgias Smooch Core API status is UP

We checked the official Gorgias Smooch Core API Status Page 2 min. 35 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Gorgias Smooch Core API Outages and Issues

Follow the recent outages and downtime for Gorgias Smooch Core API in the table below.

Start Time

Type

Length

Message

Details

September 29, 2022 08:52 UTC

WARN

ongoing

Outgoing messages delays for some clusters

See more
Start Time

September 29, 2022 08:52 UTC

Type WARN
Affected Components

Helpdesk Integrations - ReCharge integration

Helpdesk Integrations - Facebook Posts & Comments

Helpdesk Integrations - Outlook

Helpdesk Integrations - Yotpo

Helpdesk Clusters - us-east1-635c

Helpdesk Integrations - Email

Helpdesk Integrations - Shopify integration

Helpdesk Integrations - Facebook Messenger

Helpdesk Integrations - Live Chat

Helpdesk Integrations - Smooch Core API

Message

Outgoing messages delays for some clusters

Details

Monitoring - Everything should be back to normal. We are still monitoring this issue. Sep 29, 2022 - 01:49 PDT

September 29, 2022 08:07 UTC

WARN

about 1 hour

Outgoing messages delays for some clusters

See more
Start Time

September 29, 2022 08:07 UTC

Type WARN
Affected Components

Helpdesk Integrations - ReCharge integration

Helpdesk Integrations - Facebook Posts & Comments

Helpdesk Integrations - Outlook

Helpdesk Integrations - Yotpo

Helpdesk Clusters - us-east1-635c

Helpdesk Integrations - Email

Helpdesk Integrations - Shopify integration

Helpdesk Integrations - Facebook Messenger

Helpdesk Integrations - Live Chat

Helpdesk Integrations - Smooch Core API

Message

Outgoing messages delays for some clusters

Details

Investigating - We are currently investigating this issue. Sep 29, 2022 - 01:02 PDT

April 06, 2022 00:32 UTC

WARN

about 1 hour

Integrations are slowed down (real time data updates and sending/receiving message are impacted)

See more
Start Time

April 06, 2022 00:32 UTC

Type WARN
Affected Components

Helpdesk Integrations - ReCharge integration

Helpdesk Integrations - Facebook Messenger

Helpdesk Clusters - us-central1-d8ff

Helpdesk Integrations - Email

Helpdesk Integrations - Facebook Posts & Comments

Helpdesk Integrations - Live Chat

Helpdesk Integrations - Native Phone

Helpdesk Integrations - Smooch Core API

Helpdesk Integrations - Outlook

Helpdesk Integrations - Shopify integration

Helpdesk Integrations - Yotpo

Helpdesk Integrations - Instagram Direct Messages

Helpdesk Integrations - Instagram comments

Helpdesk Integrations - Gmail

Message

Integrations are slowed down (real time data updates and sending/receiving message are impacted)

Details

Update - We are continuing to investigate this issue. Apr 5, 17:31 PDT

February 23, 2022 22:27 UTC

WARN

30 minutes

Delayed messages and customer data creation in the Helpdesk

See more
Start Time

February 23, 2022 22:27 UTC

Type WARN
Affected Components

Helpdesk Integrations - Gmail

Helpdesk Integrations - ReCharge integration

Helpdesk Integrations - Mailgun inbound email

Helpdesk Integrations - Email

Helpdesk Integrations - Facebook Posts & Comments

Helpdesk Integrations - Instagram comments

Helpdesk Integrations - Live Chat

Helpdesk Integrations - Shopify integration

Helpdesk Integrations - Outlook

Helpdesk Integrations - Facebook Messenger

Helpdesk Integrations - Native Phone

Helpdesk Integrations - Smooch Core API

Helpdesk Integrations - Instagram Direct Messages

Helpdesk Integrations - Yotpo

Message

Delayed messages and customer data creation in the Helpdesk

Details

Identified - The issue has been identified and a fix is being implemented. Feb 23, 14:27 PST

November 16, 2021 18:12 UTC

WARN

3 months

Networking error

See more
Start Time

November 16, 2021 18:12 UTC

Type WARN
Affected Components

Infrastructure & Cloud - Google Cloud Platform Google Cloud DNS

Infrastructure & Cloud - Google Cloud Platform Google Cloud Storage

Helpdesk Integrations - Mailgun API

Infrastructure & Cloud - Google Cloud Platform Google Compute Engine

Infrastructure & Cloud - Google Cloud Platform Google Container Engine

Helpdesk Integrations - Mailgun SMTP

Helpdesk Integrations - Stripe API

Helpdesk Integrations - Smooch Core API

Infrastructure & Cloud - Google Cloud Platform Google Cloud Networking

Helpdesk Integrations - Aircall Aircall Apps

Infrastructure & Cloud - Google Cloud Platform Google Cloud SQL

Infrastructure & Cloud - Google Cloud Platform Google Kubernetes Engine

Infrastructure & Cloud - Google Cloud Platform Google Cloud Pub/Sub

Helpdesk Integrations - Aircall Public API

Message

Networking error

Details

Monitoring - We are currently monitoring an outage with Google Cloud Platform. It's affecting most of Gorgias's features and a lot of other service providers.We will update this page as soon as we get an update from Google. Nov 16, 10:09 PST

2024-04-25 15:59:59 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-25 15:59:59 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-25 15:59:59 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-25 15:59:59 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-25 15:59:59 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Gorgias Smooch Core API History

StatusGator has over 5 years of Gorgias Smooch Core API status history.

No outages or status changes in the last 24 hours

Gorgias Smooch Core API status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Gorgias Smooch Core API Outage and Status History

We've been monitoring Gorgias Smooch Core API outages since September 12, 2018.
Here's the history of service outages we've observed from the Gorgias Smooch Core API Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Gorgias Smooch Core API Status Page Integration

Gorgias Smooch Core API is an eCommerce and CRM solution that StatusGator has been monitoring since September 2018. Over the past over 5 years, we have collected data on on more than 1,517 outages that affected Gorgias Smooch Core API users. When Gorgias Smooch Core API publishes downtime on their status page, they do so across 48 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Gorgias Smooch Core API to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 9,300 notifications to our users about Gorgias Smooch Core API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Gorgias Smooch Core API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Gorgias Smooch Core API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Gorgias Smooch Core API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Gorgias Smooch Core API enters a pre-planned maintenance window, keeping you up to date.

Since Gorgias Smooch Core API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Gorgias Smooch Core API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Gorgias Smooch Core API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Gorgias Smooch Core API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Gorgias Smooch Core API Down?

Are you experiencing issues with Gorgias Smooch Core API? Sign up to receive notifications when Gorgias Smooch Core API publishes outages.

Gorgias Smooch Core API Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,590 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Gorgias Smooch Core API?

Sign up for StatusGator and see all historical information about Gorgias Smooch Core API outages and performance issues. Get free, instant notifications when Gorgias Smooch Core API goes down.