Is Gorgias WhatsApp down?
Current Gorgias WhatsApp status is UP

We checked the official Gorgias WhatsApp Status Page 2 min. 36 sec. ago. Learn more
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Recent Gorgias WhatsApp Outages and Issues

Follow the recent outages and downtime for Gorgias WhatsApp in the table below.

Start Time

Type

Length

Message

Details

April 03, 2024 20:22 UTC

WARN

about 1 hour

Failures on the delivery of Whatsapp messages

See more
Start Time

April 03, 2024 20:22 UTC

Type WARN
Affected Components

Helpdesk Integrations - WhatsApp

Message

Failures on the delivery of Whatsapp messages

Details

Identified - Meta is currently experiencing an outage to their Messenger and Whatsapp APIs (see https://metastatus.com/ ).Whatsapp outbound ticket messages may fail with the `too many 500 error responses` error but should get successfully delivered on retries. Apr 03, 2024 - 13:21 PDT

March 05, 2024 16:47 UTC

WARN

30 minutes

Meta services are down

See more
Start Time

March 05, 2024 16:47 UTC

Type WARN
Affected Components

Helpdesk Integrations - WhatsApp

Helpdesk Clusters - aus-southeast1-fcb9

Helpdesk Integrations - Facebook Posts & Comments

Helpdesk Integrations - Instagram comments

Helpdesk Integrations - Facebook Messenger

Helpdesk Integrations - Instagram Direct Messages

Helpdesk - REST API

Helpdesk - Web App

Message

Meta services are down

Details

Monitoring - We're seeing data from Meta coming in again correctly, and we're also observing an improvement on the Google SSO issue.Will keep monitoring to confirm resolution of the issue. Mar 05, 2024 - 08:45 PST

March 05, 2024 16:02 UTC

DOWN

about 1 hour

Meta services are down

See more
Start Time

March 05, 2024 16:02 UTC

Type DOWN
Affected Components

Helpdesk Integrations - Facebook Posts & Comments

Helpdesk Integrations - Instagram comments

Helpdesk Integrations - Facebook Messenger

Helpdesk Integrations - Instagram Direct Messages

Helpdesk Integrations - WhatsApp

Message

Meta services are down

Details

Investigating - It appears that Meta services (API, Webhooks) are suffering from a widespread outage.This has direct impact to our Meta integrations: Facebook, Instagram and WhatsApp, that may be not working correctly at this time.We are currently investigating the issue, and will provide further details as they come from Meta. Mar 05, 2024 - 08:02 PST

July 19, 2023 20:57 UTC

WARN

about 2 hours

Disruptions in sending and receiving WhatsApp messages

See more
Start Time

July 19, 2023 20:57 UTC

Type WARN
Affected Components

Helpdesk Integrations - WhatsApp

Message

Disruptions in sending and receiving WhatsApp messages

Details

Identified - Meta is currently experiencing major disruption impacting receiving incoming messages and message delivery on Whatsapp.More information available at https://metastatus.com/whatsapp-business-api Jul 19, 2023 - 13:56 PDT

June 30, 2023 09:27 UTC

WARN

19 days

Possible disruptions with Meta integrations

See more
Start Time

June 30, 2023 09:27 UTC

Type WARN
Affected Components

Helpdesk Integrations - WhatsApp

Message

Possible disruptions with Meta integrations

Details

Update - The issue is still present on some accounts. We're still working with Meta to make sure everyone gets access to their Facebook account in Gorgias. Jun 20, 2023 - 01:26 PDT

2024-04-30 03:08:13 UTC UTC

STATUS

? minutes

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2024-04-30 03:08:13 UTC UTC

STATUS

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2024-04-30 03:08:13 UTC UTC

STATUS

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2024-04-30 03:08:13 UTC UTC

STATUS

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2024-04-30 03:08:13 UTC UTC

STATUS

? minutes

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Sign Up for More Gorgias WhatsApp History

StatusGator has over 5 years of Gorgias WhatsApp status history.

No outages or status changes in the last 24 hours

Gorgias WhatsApp status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Gorgias WhatsApp Outage and Status History

We've been monitoring Gorgias WhatsApp outages since September 12, 2018.
Here's the history of service outages we've observed from the Gorgias WhatsApp Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Gorgias WhatsApp Status Page Integration

Gorgias WhatsApp is an eCommerce and CRM solution that StatusGator has been monitoring since September 2018. Over the past over 5 years, we have collected data on on more than 1,517 outages that affected Gorgias WhatsApp users. When Gorgias WhatsApp publishes downtime on their status page, they do so across 48 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Gorgias WhatsApp to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 9,300 notifications to our users about Gorgias WhatsApp incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Gorgias WhatsApp is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Gorgias WhatsApp is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Gorgias WhatsApp posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Gorgias WhatsApp enters a pre-planned maintenance window, keeping you up to date.

Since Gorgias WhatsApp publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Gorgias WhatsApp posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Gorgias WhatsApp has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Gorgias WhatsApp has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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