Last checked from HelpScout AI Drafts official status page 3 min. 53 sec. ago
HelpScout AI Drafts Status
Is HelpScout AI Drafts down?
HelpScout AI Drafts is up
Customer support platform with shared inbox, help center, and live chat.
Not working for you?
StatusGator last checked the status of HelpScout on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
HelpScout AI Drafts service health
This chart represents HelpScout AI Drafts service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more HelpScout AI Drafts status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported HelpScout AI Drafts issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with HelpScout AI Drafts?
Recent outage reports
See recent outage reports from real HelpScout AI Drafts users
0 outage reports in the last 24 hours
England, United Kingdom
Other
about 1 month ago
about 1 month ago
Uusimaa, Finland
Service down
3 months ago
3 months ago
Prague, Czechia
"no healthy upstream error"
3 months ago
3 months ago
Maharashtra, India
"When I am searching with ticket no or subject it fetches details and again if using same ticket no or subject it does not fetches the details. While in api call also it shows ticket which are already assigned in unassigned folder"
3 months ago
3 months ago
Maharashtra, India
"The Helpscoupt Api call is facing some issue"
3 months ago
3 months ago
California, United States
"no healthy upstream"
4 months ago
4 months ago
Uusimaa, Finland
"not working, slow"
4 months ago
4 months ago
Uusimaa, Finland
Connectivity issue
4 months ago
4 months ago
Wales, United Kingdom
"error message - no healthy upstream"
4 months ago
4 months ago
England, United Kingdom
"No healthy upstream"
4 months ago
4 months ago
HelpScout AI Drafts outage map
Explore our interactive HelpScout AI Drafts outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent HelpScout outages, giving you a clear view of performance and downtime trends.
Recently detected HelpScout outages
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Connection issues and "no healthy upstream" errors. | 3m |
Never acknowledged
|
|
| Support inbox connectivity issues due to upstream connection errors | 20m |
12m later
|
|
| Website not loading due to upstream errors. | 9m |
8m later
|
|
| Conversation tickets not loading or displaying error messages. | 10m |
Never acknowledged
|
|
| Site unavailable due to "no healthy upstream" error | 59m |
5m later
|
|
| Login page not loading due to upstream issues. | 40m |
Never acknowledged
|
Incident description
Connection issues and "no healthy upstream" errors.
Duration
3m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Support inbox connectivity issues due to upstream connection errors
Duration
20m
StatusGator detected
Officially acknowledged
12m later
Incident description
Website not loading due to upstream errors.
Duration
9m
StatusGator detected
Officially acknowledged
8m later
Incident description
Conversation tickets not loading or displaying error messages.
Duration
10m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Site unavailable due to "no healthy upstream" error
Duration
59m
StatusGator detected
Officially acknowledged
5m later
Incident description
Login page not loading due to upstream issues.
Duration
40m
StatusGator detected
Officially acknowledged
Never acknowledged
Looking to track HelpScout AI Drafts downtime and outages?
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Recent HelpScout AI Drafts outages and issues
Follow the recent outages and downtime for HelpScout AI Drafts in the table below.
If you're experiencing a problem now, check the current HelpScout AI Drafts status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
App Access Issues
|
16m |
Warn
|
|
|
Maintenance
|
15m |
Maint
|
|
|
Maintenance
|
20m |
Maint
|
|
|
Scheduled Database Maintenance
|
10m |
Maint
|
|
|
AI Features: Our AI service provider is experiencing issues
|
4h 50m |
Warn
|
Incident name
App Access Issues
Duration
16m
Start
Severity
Warn
Incident name
Maintenance
Duration
15m
Start
Severity
Maint
Incident name
Maintenance
Duration
20m
Start
Severity
Maint
Incident name
Scheduled Database Maintenance
Duration
10m
Start
Severity
Maint
Incident name
AI Features: Our AI service provider is experiencing issues
Duration
4h 50m
Start
Severity
Warn
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One App that has it all
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Monitor HelpScout AI Drafts along with other services and websites
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About our HelpScout AI Drafts status page integration
HelpScout AI Drafts (Customer support platform with shared inbox, help center, and live chat) is a a CRM, Project Management, IT, and Communications solution that StatusGator has been monitoring since March 2021. Over the past over 5 years, we have collected data on on more than 438 outages that affected HelpScout AI Drafts users. When HelpScout AI Drafts publishes downtime on their status page, they do so across 13 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is HelpScout AI Drafts down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether HelpScout AI Drafts is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor HelpScout AI Drafts to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,700 notifications to our users about HelpScout AI Drafts incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential HelpScout AI Drafts outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If HelpScout AI Drafts is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when HelpScout AI Drafts is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
HelpScout AI Drafts posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HelpScout AI Drafts enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When HelpScout AI Drafts posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When HelpScout AI Drafts has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because HelpScout AI Drafts has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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