Is HelpScout Docs API down?
Current HelpScout Docs API status is UP

We checked the official HelpScout Docs API Status Page 4 min. 8 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent HelpScout Docs API Outages and Issues

Follow the recent outages and downtime for HelpScout Docs API in the table below.

Start Time

Type

Length

Message

Details

April 03, 2024 13:26 UTC

DOWN

5 minutes

Docs Connection Errors

See more
Start Time

April 03, 2024 13:26 UTC

Type DOWN
Affected Components

Public APIs - Docs API

Docs Sites

Message

Docs Connection Errors

Details

Investigating - We’ve been alerted to a problem with Help Scout Docs - we’re investigating. Apr 03, 2024 - 09:24 EDT

November 11, 2023 14:01 UTC

MAINT

30 minutes

Scheduled Database Maintenance

See more
Start Time

November 11, 2023 14:01 UTC

Type MAINT
Affected Components

Public APIs - Mailbox API 2.0

Public APIs - Docs API

Web App

Docs Sites

Beacon

Mobile Apps

Message

Scheduled Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 2023 - 09:00 EST

October 12, 2023 13:31 UTC

MAINT

35 minutes

Scheduled Database Maintenance

See more
Start Time

October 12, 2023 13:31 UTC

Type MAINT
Affected Components

Public APIs - Docs API

Docs Sites

Message

Scheduled Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 12, 2023 - 09:30 EDT

August 05, 2023 12:01 UTC

MAINT

30 minutes

Scheduled Database Maintenance

See more
Start Time

August 05, 2023 12:01 UTC

Type MAINT
Affected Components

Public APIs - Mailbox API 2.0

Public APIs - Docs API

Web App

Docs Sites

Beacon

Mobile Apps

Message

Scheduled Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 05, 2023 - 08:00 EDT

June 24, 2023 12:01 UTC

MAINT

about 1 hour

Scheduled Database Maintenance

See more
Start Time

June 24, 2023 12:01 UTC

Type MAINT
Affected Components

Public APIs - Mailbox API 2.0

Public APIs - Docs API

Web App

Docs Sites

Beacon

Mobile Apps

Message

Scheduled Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 24, 2023 - 08:00 EDT

2024-06-07 12:43:56 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-06-07 12:43:56 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-06-07 12:43:56 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-06-07 12:43:56 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-06-07 12:43:56 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More HelpScout Docs API History

StatusGator has about 3 years of HelpScout Docs API status history.

No outages or status changes in the last 24 hours

HelpScout Docs API status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

HelpScout Docs API Outage and Status History

We've been monitoring HelpScout Docs API outages since March 14, 2021.
Here's the history of service outages we've observed from the HelpScout Docs API Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our HelpScout Docs API Status Page Integration

HelpScout Docs API is a Communications, CRM, IT, and Project Management solution that StatusGator has been monitoring since March 2021. Over the past over 3 years, we have collected data on on more than 185 outages that affected HelpScout Docs API users. When HelpScout Docs API publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor HelpScout Docs API to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 300 notifications to our users about HelpScout Docs API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If HelpScout Docs API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when HelpScout Docs API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

HelpScout Docs API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HelpScout Docs API enters a pre-planned maintenance window, keeping you up to date.

Since HelpScout Docs API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When HelpScout Docs API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When HelpScout Docs API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because HelpScout Docs API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

HelpScout Docs API Down?

Are you experiencing issues with HelpScout Docs API? Sign up to receive notifications when HelpScout Docs API publishes outages.

HelpScout Docs API Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,950 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of HelpScout Docs API?

Sign up for StatusGator and see all historical information about HelpScout Docs API outages and performance issues. Get free, instant notifications when HelpScout Docs API goes down.