Last checked from HelpScout Docs API official status page 3 min. 22 sec. ago
HelpScout Docs API not working for you?
Report an issueThis chart represents HelpScout Docs API service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more HelpScout Docs API status data.
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We've been monitoring HelpScout Docs API outages since March 14, 2021. Here's the history of service outages we've observed from the HelpScout Docs API Status Page
Follow the recent outages and downtime for HelpScout Docs API in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Scheduled Database Maintenance
|
25m |
Maint
|
|
|
Intermittent Docs site load issues
|
1h 15m |
Warn
|
|
|
Scheduled Database Maintenance
|
9m |
Maint
|
|
|
Docs Connection Errors
|
5m |
Down
|
|
|
Scheduled Database Maintenance
|
30m |
Maint
|
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Start monitoring for freeHelpScout Docs API is a Communications, CRM, IT, and Project Management solution that StatusGator has been monitoring since March 2021. Over the past over 3 years, we have collected data on on more than 226 outages that affected HelpScout Docs API users. When HelpScout Docs API publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor HelpScout Docs API to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 600 notifications to our users about HelpScout Docs API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If HelpScout Docs API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when HelpScout Docs API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
HelpScout Docs API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HelpScout Docs API enters a pre-planned maintenance window, keeping you up to date.
When HelpScout Docs API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When HelpScout Docs API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because HelpScout Docs API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for HelpScout Docs API outages by signing up now!
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