Is Incident IQ Platform down?
Current Incident IQ Platform status is UP

Investigating - Dear Valued Customer,We wanted to make you aware that our Incident IQ platform is currently experiencing a service outage that began at approximately 2:05 PM EST. At this time, users are unable to load or access support tickets within the platform.Our engineering team is fully engaged and has prioritized this issue. They are actively investigating the root cause and working to restore full functionality as quickly as possible. While we do not have an estimated time for resolution yet, we will continue to provide timely updates as more information becomes available.Please know that resolving this matter is our highest priority, and we are committed to minimizing the impact on your operations. We understand the importance of our platform to your workflow and sincerely apologize for the disruption this may be causing.Thank you for your patience and understanding during this time. We will keep you updated with progress and provide the next update as soon as possible.If you have any immediate concerns or need assistance, please don't hesitate to contact our support team. Sep 06, 2024 - 14:13 EDT

Investigating - We are aware of an issue preventing users from accessing the Incident IQ site or causing blank loading pages. Our engineering team is aware of this and is working to restore system functionality as soon as possible. We will provide further updates as they become available. Aug 15, 2024 - 10:28 EDT

Investigating - We are experiencing an issue that is causing outages and degraded services. Our engineering is investigating we will provide updates as they become available. Aug 05, 2024 - 15:23 EDT

Monitoring - We have deployed configuration changes to background systems which should return site performance to expected performance levels. We are currently seeing restored functionality and responsiveness while continuing to monitor all platform performance metrics. We will provide more details here as we continue our root cause investigation. Jul 26, 2024 - 10:30 EDT

Investigating - We are experiencing some intermittent site responsiveness issues that are causing slow page loading times and intermittent login problems. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience. Jul 26, 2024 - 09:50 EDT