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Current Ingenico Back Office Ogone status is UP

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Recent Ingenico Back Office Ogone Outages and Issues

Follow the recent outages and downtime for Ingenico Back Office Ogone in the table below.

Start Time

Type

Length

Message

Details

October 03, 2023 23:10 UTC

WARN

about 3 hours

Worldline platform unavailability in TEST environment

See more
Start Time

October 03, 2023 23:10 UTC

Type WARN
Affected Components

Portals & reporting - Back Office Ogone

Message

Worldline platform unavailability in TEST environment

Details

Identified - We would like to inform you that the TEST environment of the Worldline platform is temporarily unavailable for payment processing.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible. You will be updated as soon as the activity is restored to normal. We apologise for any potential inconvenience. Oct 04, 2023 - 00:38 CEST

September 19, 2023 08:05 UTC

WARN

about 1 hour

Worldline Payment Platform unavailability

See more
Start Time

September 19, 2023 08:05 UTC

Type WARN
Affected Components

Payment integrations - Direct Server to server API

Payment integrations - Direct Client API

Payment integrations - Worldline e-Terminal

Payment integrations - Worldline DirectLink API's

Payment integrations - Direct Hosted Payment Pages

Payment integrations - Direct Hosted Tokenization Pages

Payment integrations - Worldline Batch transaction processing

Payment integrations - Worldline FlexCheckout

Portals & reporting - SMB Merchant Portal

Portals & reporting - Back Office Ogone

Portals & reporting - MyPerformance

Portals & reporting - Financial clearing and settlement service (Collect)

Message

Worldline Payment Platform unavailability

Details

Identified - We would like to inform you that the Worldline Payment Platform is temporarily experiencing perturbations in processing payments.A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal as soon as possible. You will be updated as soon as the activity is restored to normal. We apologise for any potential inconvenience. Sep 19, 2023 - 10:04 CEST

August 17, 2023 03:30 UTC

MAINT

about 1 hour

Update of our TEST & Archives database on 17/08/2023

See more
Start Time

August 17, 2023 03:30 UTC

Type MAINT
Affected Components

Payment methods solutions - Diners Club

Payment methods solutions - DISCOVER

Payment methods solutions - AIRPLUS

Payment methods solutions - AliPay

Payment methods solutions - American Express

Payment methods solutions - Apple Pay

Payment methods solutions - Bancontact

Payment methods solutions - Belfius Direct Net

Payment methods solutions - Carte bancaire

Payment methods solutions - CBC / KBC Online

Payment methods solutions - Cetelem

Payment methods solutions - EPS

Payment methods solutions - Facilipay

Payment methods solutions - Klarna

Payment methods solutions - Maestro

Payment methods solutions - M&S Budget Card

Payment methods solutions - M&S Charge Card

Payment methods solutions - M&S Credit Card

Payment methods solutions - M&S Debit Card

Payment methods solutions - Mastercard

Payment methods solutions - Multibanco

Payment methods solutions - PassES

Payment methods solutions - PayPal

Payment methods solutions - Paysafecard

Payment methods solutions - PostFinance E-finance

Payment methods solutions - PostFinance Card

Payment methods solutions - SEPA Direct Debit

Payment methods solutions - Sofinco

Payment methods solutions - SOFORT Banking

Payment methods solutions - Spirit Of Cadeau

Payment methods solutions - TWINT

Payment methods solutions - VISA

Payment integrations - Direct Server to server API

Payment integrations - Direct Client API

Payment integrations - Direct Hosted Payment Pages

Payment integrations - Direct Hosted Tokenization Pages

Payment integrations - Worldline Batch transaction processing

Payment integrations - Worldline e-Terminal

Payment integrations - Worldline Ecommerce Payment Pages

Payment integrations - Worldline DirectLink API's

Payment integrations - Worldline FlexCheckout

Portals & reporting - SMB Merchant Portal

Portals & reporting - Back Office Ogone

Portals & reporting - MyPerformance

Portals & reporting - Financial clearing and settlement service (Collect)

Portals & reporting - Support Site (https://epayments-support.ingenico.com/)

Payment methods solutions - Gift Cards

Payment methods solutions - Giropay

Payment methods solutions - iDEAL

Payment methods solutions - ING Home'Pay

Payment methods solutions - JCB

Message

Update of our TEST & Archives database on 17/08/2023

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 17, 2023 - 05:30 CEST

June 05, 2023 10:36 UTC

WARN

about 1 hour

Back Office slowness (Search functionalities)

See more
Start Time

June 05, 2023 10:36 UTC

Type WARN
Affected Components

Payment integrations - Direct Server to server API

Payment integrations - Direct Client API

Payment integrations - Direct Hosted Payment Pages

Payment integrations - Direct Hosted Tokenization Pages

Payment integrations - Worldline Batch transaction processing

Payment integrations - Worldline e-Terminal

Payment integrations - Worldline Ecommerce Payment Pages

Payment integrations - Worldline DirectLink API's

Payment integrations - Worldline FlexCheckout

Portals & reporting - Back Office Ogone

Message

Back Office slowness (Search functionalities)

Details

Identified - Please be advised that we are currently experiencing issues in our Back Office with search functionalities since 12:00 CEST.We would like to reassure you that our platform is stable and no impact on transaction processing has been identified.We are investigating this with high priority. Thank you for your patience and understanding. Jun 05, 2023 - 12:32 CEST

No outages or status changes in the last 24 hours

Ingenico Back Office Ogone status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Ingenico Back Office Ogone Outage and Status History

We've been monitoring Ingenico Back Office Ogone outages since June 20, 2022.
Here's the history of service outages we've observed from the Ingenico Back Office Ogone Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Ingenico Back Office Ogone Status Page Integration

Ingenico Back Office Ogone is a Payments and Finance solution that StatusGator has been monitoring since June 2022. Over the past almost 2 years, we have collected data on on more than 243 outages that affected Ingenico Back Office Ogone users. When Ingenico Back Office Ogone publishes downtime on their status page, they do so across 110 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Ingenico Back Office Ogone to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Ingenico Back Office Ogone incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Ingenico Back Office Ogone is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Ingenico Back Office Ogone is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Ingenico Back Office Ogone posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ingenico Back Office Ogone enters a pre-planned maintenance window, keeping you up to date.

Since Ingenico Back Office Ogone publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Ingenico Back Office Ogone posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Ingenico Back Office Ogone has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Ingenico Back Office Ogone has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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