Last checked from Ingenico official status page 1 min. 55 sec. ago
Ingenico Status
Is Ingenico down?
Minor Ingenico outage
Cloud-based payments platform for smart terminals and end-to-end terminal management.
Not working for you?
StatusGator reports that Ingenico is currently experiencing a partial outage. There are confirmed issues with Payment methods solutions - Bancontact, but all other components are operational. Service interruption with Bancontact
Ingenico service health
This chart represents Ingenico service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Ingenico status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported Ingenico issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Ingenico?
Recent outage reports
See recent outage reports from real Ingenico users
359 outage reports in the last 24 hours
South Australia, Australia
"trying to do a moto transaction and get error message stating Ingenico Service is Unavailable"
2 days ago
2 days ago
California, United States
"Oxford Suites Rohnert Park California not connected. Reboot did not solve issue "
15 days ago
15 days ago
California, United States
"No response after reboot of reader and POS system "
15 days ago
15 days ago
Connecticut, United States
"Apple Cinemas (Simsbury location) is currently unable to use our POS card readers due to the outage issues "
18 days ago
18 days ago
Ontario, Canada
"Communication error "
18 days ago
18 days ago
Texas, United States
"Won't communicate to take payments and worthless company wont answer the phone "
25 days ago
25 days ago
South Carolina, United States
"Igenico terminals not WORKING!!!!"
about 1 month ago
about 1 month ago
Nevada, United States
"Cant use credit card machines since yesterday afternoon called my credit card company and they said your machines are out. Any update?? We are located in Boulder City NV "
about 1 month ago
about 1 month ago
England, United Kingdom
Service down
about 1 month ago
about 1 month ago
England, United Kingdom
Connectivity issue
about 2 months ago
about 2 months ago
Ingenico outage map
Explore our interactive Ingenico outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Ingenico outages, giving you a clear view of performance and downtime trends.
Recently detected Ingenico outages
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Card payments being declined | 1h 28m |
Never acknowledged
|
|
| Communication errors with credit card readers. | 13m |
Never acknowledged
|
|
| Issues with communication on Ingenico devices, including lost connection with host. | 2h 5m |
Never acknowledged
|
Incident description
Card payments being declined
Duration
1h 28m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Communication errors with credit card readers.
Duration
13m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Issues with communication on Ingenico devices, including lost connection with host.
Duration
2h 5m
StatusGator detected
Officially acknowledged
Never acknowledged
Looking to track Ingenico downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent Ingenico outages and issues
Follow the recent outages and downtime for Ingenico in the table below.
If you're experiencing a problem now, check the current Ingenico status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Service interruption with Bancontact
|
1h 1m |
Warn
|
|
|
Technical issue causing incomplete or invalid transactions
|
2h 20m |
Warn
|
|
|
Service interruption with Bancontact
|
1h 20m |
Warn
|
|
|
Maintenance
|
9h |
Maint
|
|
|
Maintenance
|
9h |
Maint
|
Incident name
Service interruption with Bancontact
Duration
1h 1m
Start
Severity
Warn
Incident name
Technical issue causing incomplete or invalid transactions
Duration
2h 20m
Start
Severity
Warn
Incident name
Service interruption with Bancontact
Duration
1h 20m
Start
Severity
Warn
Incident name
Maintenance
Duration
9h
Start
Severity
Maint
Incident name
Maintenance
Duration
9h
Start
Severity
Maint
Get notified about Ingenico outages
Stay updated with instant alerts for Ingenico outages by signing up now!
See Ingenico status on your status page
You can also monitor any service or website on your status page
Ingenico components
View details of the current Ingenico status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when Ingenico is down or
facing partial disruptions.
Get notified about Ingenico outages
Stay updated with instant alerts for Ingenico outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Ingenico outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Ingenico along with other services and websites
StatusGator monitors over 9,960 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Ingenico status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Ingenico on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor Ingenico status also follow these services
About our Ingenico status page integration
Ingenico (Cloud-based payments platform for smart terminals and end-to-end terminal management) is a a Payments and Finance solution that StatusGator has been monitoring since June 2022. Over the past about 4 years, we have collected data on on more than 769 outages that affected Ingenico users. When Ingenico publishes downtime on their status page, they do so across 113 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Ingenico down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Ingenico is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Ingenico to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about Ingenico incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
-
Early Warning Signals
If we detect a potential Ingenico outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
-
Down Notifications
If Ingenico is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
-
Warning Notifications
Warn notifications are used when Ingenico is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
-
Maintenance Notifications
Ingenico posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ingenico enters a pre-planned maintenance window, keeping you up to date.
-
Status Messages
When Ingenico posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
-
Status Details
When Ingenico has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
-
Component Status Filtering
Because Ingenico has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Ingenico outages
Stay updated with instant alerts for Ingenico outages by signing up now!
Looking for Downdetector Ingenico alerts?
Both official and crowdsourced updates for Ingenico outages.
StatusGator
Downdetector
More than 9,960 services monitored.
StatusGator
Downdetector
Proactive alerts on Ingenico status changes sent to your Slack, Microsoft Teams, and more.
StatusGator
Downdetector
Monitoring of both Ingenico and your own apps.
StatusGator
Downdetector
Granular monitoring of Ingenico components.
StatusGator
Downdetector
Frequently asked questions
Can't find your question? Email us to arrange a time to discuss. We'd love to chat!