Is Iterable down?
Current Iterable status is UP

We checked the official Iterable Status Page 52 sec. ago. Learn more
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Recent Iterable Outages and Issues

Follow the recent outages and downtime for Iterable in the table below.

Start Time

Type

Length

Message

Details

April 17, 2024 15:41 UTC

WARN

28 minutes

Login outage in US region

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Start Time

April 17, 2024 15:41 UTC

Type WARN
Affected Components

Global Web Application

Message

Login outage in US region

Details

Monitoring - The issue has been mitigated and users should be able to log into the platform again without issues. We will continue to monitor and if you are still experiencing issues logging in please contact Iterable support. Apr 17, 2024 - 08:40 PDT

March 22, 2024 20:19 UTC

WARN

about 1 hour

Ingestion on c11 stopped

See more
Start Time

March 22, 2024 20:19 UTC

Type WARN
Affected Components

Cluster 11 - Push Sends

Cluster 11 - User Updates

Cluster 11 - List Uploads

Cluster 11 - User Deletions

Cluster 11 - SMS Sends

Cluster 11 - Email Sends

Cluster 11 - Workflow Processing

Message

Ingestion on c11 stopped

Details

Investigating - Starting at 12:15PT, C11 is experiencing performance issue. Customer may experience API requests fail such as triggering campaigns and user profile updates. Scheduled messages are still queued to send, but may be delayed. We are showing improvement. Please retry any failed API requests. Next update by 2PT. Mar 22, 2024 - 13:17 PDT

February 27, 2024 06:05 UTC

MAINT

about 2 hours

Notice of Upcoming Scheduled Maintenance

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Start Time

February 27, 2024 06:05 UTC

Type MAINT
Affected Components

Global API

Message

Notice of Upcoming Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 26, 2024 - 22:00 PST

January 27, 2024 04:49 UTC

WARN

about 2 hours

API ingestion failure

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Start Time

January 27, 2024 04:49 UTC

Type WARN
Affected Components

API Ingestion

Message

API ingestion failure

Details

Investigating - Beginning at approximately 8 PM PST customers may have experienced API ingestion delay across multiple endpoints. As of approximately 8:41 pm PST here we have seen SSL handshake failure and team is investigating to resolve the issue. If you have any questions or believe you were impacted during this incident window please reach out to support@iterable.com or your customer success manager Jan 26, 2024 - 20:47 PST

January 26, 2024 20:49 UTC

WARN

about 4 hours

Performance issues on API and Campaign page

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Start Time

January 26, 2024 20:49 UTC

Type WARN
Affected Components

Global API

Message

Performance issues on API and Campaign page

Details

Investigating - Iterable is experiencing performance errors on the web app as well various API endpoints. The team is currently conducting a more in-depth investigation into these issues. Next update at 1:45 pm PT or sooner. Jan 26, 2024 - 12:45 PST

2024-04-18 20:48:40 UTC UTC

STATUS

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2024-04-18 20:48:40 UTC UTC

STATUS

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2024-04-18 20:48:40 UTC UTC

STATUS

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2024-04-18 20:48:40 UTC UTC

STATUS

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2024-04-18 20:48:40 UTC UTC

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StatusGator has almost 5 years of Iterable status history.

Iterable Components and Services

View details of the current Iterable status below.

Name

Status

Details

Iterable API Ingestion

UP See more

Iterable Campaign Sends

UP See more

Iterable Email Sends

UP See more

Iterable Emails Sends

UP See more

Iterable Global Analytics Processing

UP See more

Iterable Global API

UP See more

Iterable Global Catalog

UP See more

Iterable Global Links

UP See more

Iterable Global Partner Webhooks

UP See more

Iterable Global System Webhooks

UP See more

Iterable Global Web Application

UP See more

Iterable List Updates

UP See more

Iterable List Uploads

UP See more

Iterable Proof Sends

UP See more

Iterable Push Sends

UP See more

Iterable SMS Sends

UP See more

Iterable User Deletions

UP See more

Iterable User Updates

UP See more

Iterable Workflow Processing

UP See more

No outages or status changes in the last 24 hours

Iterable status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Iterable Outage and Status History

We've been monitoring Iterable outages since April 19, 2019.
Here's the history of service outages we've observed from the Iterable Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Iterable Status Page Integration

Iterable is a Marketing solution that StatusGator has been monitoring since April 2019. Over the past about 5 years, we have collected data on on more than 408 outages that affected Iterable users. When Iterable publishes downtime on their status page, they do so across 297 components and 41 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Iterable to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular marketing services monitored on our platform. We've sent more than 6,000 notifications to our users about Iterable incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Iterable is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Iterable is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Iterable posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Iterable enters a pre-planned maintenance window, keeping you up to date.

Since Iterable publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Iterable posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Iterable has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Iterable has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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