Is Iterable Down?
Current Iterable Status: up

Status History

We've been monitoring Iterable since April 19, 2019. Here's the history of service outages we've observed from the Iterable status page:

Recent Iterable Outages and Issues

Follow the recent outages and downtime for Iterable in the table below.

Start Time Type Length Message Details
September 21, 2020 16:44 UTC WARN about 1 hour Iterable live chat support outage Investigating - For customers who have access to live chat support within Iterable, the chat widg...
September 03, 2020 12:24 UTC WARN about 16 hours Data Ingestion Delays Identified - A small subset of our customers may be experiencing delays for user updates, list up...
August 11, 2020 11:44 UTC WARN about 10 hours High API Error Rates Update - We are continuing to investigate this issue. Aug 11, 04:43 PDT
August 10, 2020 23:29 UTC WARN about 7 hours Data Ingestion Delays Investigating - Customers may be experiencing delays for user updates, list uploads, and event tr...
July 31, 2020 18:54 UTC WARN about 4 hours Slow email sending on Amazon SES Investigating - Some customers who utilize Amazon SES as their email sender are reporting sporadi...
July 27, 2020 21:29 UTC WARN 35 minutes Elevated API and Web App Errors Investigating - A portion of customers are experiencing an elevated rate of API errors as well as...
July 22, 2020 22:09 UTC WARN about 2 hours Elevate API Error Rates Investigating - We are currently experiencing elevated error rates on the API. The engineering te...
June 30, 2020 03:04 UTC MAINTENANCE about 4 hours Catalog service maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 25, 2020 21:14 UTC WARN about 1 hour High API Error Rates Investigating - Currently our system is experiencing high api error rates. This is impacting all ...
May 27, 2020 18:59 UTC WARN about 1 hour High Error Rate from API Identified - We are currently experiencing an issue with the API, affecting all customers, and al...

Supported Features

We support the following features in our integration with the Iterable status page:

  • Down Notifications

    If Iterable is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Iterable is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Iterable posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Iterable enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Iterable publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Iterable posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Iterable has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Iterable has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Iterable down today?

According to its status page Iterable is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Iterable is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Iterable is having issues?

There are two main options: You can check the Iterable status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Iterable status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Iterable status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Iterable customer support while checking everything on your side. You can also try Tweeting at them via @Iterable on Twitter. Or visit their official status page or website:

Iterable Down?

Are you experiencing issues with Iterable? Please share your issues below and let others know. Sign up above to receive notifications when Iterable published outages.

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