Is Iterable User Updates down?
Current Iterable User Updates status is UP

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Recent Iterable User Updates Outages and Issues

Follow the recent outages and downtime for Iterable User Updates in the table below.

Start Time

Type

Length

Message

Details

March 22, 2024 20:19 UTC

WARN

about 1 hour

Ingestion on c11 stopped

See more
Start Time

March 22, 2024 20:19 UTC

Type WARN
Affected Components

Cluster 11 - Push Sends

Cluster 11 - User Updates

Cluster 11 - List Uploads

Cluster 11 - User Deletions

Cluster 11 - SMS Sends

Cluster 11 - Email Sends

Cluster 11 - Workflow Processing

Message

Ingestion on c11 stopped

Details

Investigating - Starting at 12:15PT, C11 is experiencing performance issue. Customer may experience API requests fail such as triggering campaigns and user profile updates. Scheduled messages are still queued to send, but may be delayed. We are showing improvement. Please retry any failed API requests. Next update by 2PT. Mar 22, 2024 - 13:17 PDT

January 10, 2024 17:59 UTC

WARN

about 24 hours

Degraded performance on C16

See more
Start Time

January 10, 2024 17:59 UTC

Type WARN
Affected Components

Cluster 16 - Email Sends

Cluster 16 - Workflow Processing

Cluster 16 - Push Sends

Cluster 16 - SMS Sends

Cluster 16 - User Updates

Cluster 16 - List Uploads

Cluster 16 - User Deletions

Message

Degraded performance on C16

Details

Investigating - The engineering team identified degraded performance on C16 starting January 9th, at around 11pm PT. We expect customers have experienced slowness in viewing lists and campaign insight metrics in the app and slower campaign and journey processing from that time. The engineering team is continuing to investigate the root cause of this degradation. Next update at 11am PT or sooner. Jan 10, 2024 - 09:57 PST

December 07, 2023 21:34 UTC

WARN

about 3 hours

Ingestion lag on C22

See more
Start Time

December 07, 2023 21:34 UTC

Type WARN
Affected Components

Cluster 22 - User Updates

Message

Ingestion lag on C22

Details

Investigating - At approximately 12:30PM PT Engineering has received alerts for ingestion lag on cluster C22. Engineering is currently investigating the ingestion lag increase. During this time customers may experience delays on user events and updates. Scheduled and triggered sends are not impacted. Next update at 3:30 PM PT or sooner. Dec 07, 2023 - 13:34 PST

August 22, 2023 21:39 UTC

WARN

less than a minute

User updates, user deletions, list uploads, custom event, and journey processing delays

See more
Start Time

August 22, 2023 21:39 UTC

Type WARN
Affected Components

Cluster 13 - SMS Sends

Cluster 8 - List Uploads

Cluster 5 - Email Sends

Cluster 21 - Workflow Processing

Cluster 21 - Push Sends

Cluster 21 - SMS Sends

Cluster 21 - User Updates

Cluster 21 - List Uploads

Cluster 21 - User Deletions

Cluster 22 - Email Sends

Cluster 23 - Email Sends

Cluster 23 - Workflow Processing

Cluster 23 - Push Sends

Cluster 23 - SMS Sends

Cluster 5 - Workflow Processing

Cluster 6 - User Updates

Cluster 6 - List Uploads

Cluster 6 - User Deletions

Cluster 8 - Email Sends

Cluster 8 - Workflow Processing

Cluster 8 - Push Sends

Cluster 8 - SMS Sends

Cluster 8 - User Updates

Cluster 8 - User Deletions

Cluster 9 - Email Sends

Cluster 9 - Workflow Processing

Cluster 9 - Push Sends

Cluster 9 - SMS Sends

Cluster 9 - User Updates

Cluster 9 - List Uploads

Cluster 9 - User Deletions

Cluster 10 - Email Sends

Cluster 10 - Workflow Processing

Cluster 10 - Push Sends

Cluster 10 - SMS Sends

Cluster 10 - User Updates

Cluster 10 - List Uploads

Cluster 10 - User Deletions

Cluster 11 - Email Sends

Cluster 11 - Workflow Processing

Cluster 11 - Push Sends

Cluster 11 - SMS Sends

Cluster 11 - User Updates

Cluster 11 - List Uploads

Cluster 11 - User Deletions

Cluster 12 - Email Sends

Cluster 12 - Workflow Processing

Cluster 12 - Push Sends

Cluster 12 - SMS Sends

Cluster 12 - User Updates

Cluster 12 - List Uploads

Cluster 12 - User Deletions

Cluster 13 - Email Sends

Cluster 13 - Workflow Processing

Cluster 13 - Push Sends

Cluster 13 - User Updates

Cluster 13 - List Uploads

Cluster 13 - User Deletions

Cluster 14 - Email Sends

Cluster 14 - Workflow Processing

Cluster 14 - Push Sends

Cluster 14 - SMS Sends

Cluster 14 - User Updates

Cluster 14 - List Uploads

Cluster 14 - User Deletions

Cluster 15 - Email Sends

Cluster 15 - Workflow Processing

Cluster 15 - Push Sends

Cluster 15 - SMS Sends

Cluster 15 - User Updates

Cluster 15 - List Uploads

Cluster 15 - User Deletions

Cluster 16 - Email Sends

Cluster 16 - Workflow Processing

Cluster 16 - Push Sends

Cluster 16 - SMS Sends

Cluster 16 - User Updates

Cluster 16 - List Uploads

Cluster 16 - User Deletions

Cluster 17 - Email Sends

Cluster 17 - Workflow Processing

Cluster 17 - Push Sends

Cluster 17 - SMS Sends

Cluster 17 - User Updates

Cluster 17 - List Uploads

Cluster 17 - User Deletions

Cluster 18 - Email Sends

Cluster 18 - Workflow Processing

Cluster 18 - Push Sends

Cluster 18 - SMS Sends

Cluster 18 - User Updates

Cluster 18 - List Uploads

Cluster 18 - User Deletions

Cluster 19 - Emails Sends

Cluster 19 - Workflow Processing

Cluster 19 - Push Sends

Cluster 19 - SMS Sends

Cluster 19 - User Updates

Cluster 19 - List Uploads

Cluster 19 - User Deletions

Cluster 20 - Email Sends

Cluster 20 - Workflow Processing

Cluster 20 - Push Sends

Cluster 20 - SMS Sends

Cluster 20 - User Updates

Cluster 20 - List Uploads

Cluster 20 - User Deletions

Cluster 21 - Email Sends

Cluster 23 - User Updates

Cluster 23 - List Uploads

Cluster 23 - User Deletions

Cluster 5 - Push Sends

Cluster 22 - Workflow Processing

Cluster 22 - Push Sends

Cluster 22 - SMS Sends

Cluster 22 - User Updates

Cluster 22 - List Uploads

Cluster 22 - User Deletions

Cluster 5 - SMS Sends

Cluster 5 - User Updates

Cluster 5 - List Uploads

Cluster 5 - User Deletions

Cluster 6 - Email Sends

Cluster 6 - Workflow Processing

Cluster 6 - Push Sends

Cluster 6 - SMS Sends

Message

User updates, user deletions, list uploads, custom event, and journey processing delays

Details

Identified - Our engineering team has identified an issue that is causing delays on processing user updates, user deletions, list uploads, custom event, and user journeys. Impact started at approximately 1:45pm PT. No data is being dropped only delayed. This may also delay message sends associated with impacted journeys and API calls. The team has identified a fix and is actively working on rolling it. Next update at 3pm PT. Aug 22, 2023 - 14:39 PDT

August 22, 2023 21:39 UTC

WARN

about 1 hour

User updates, user deletions, list uploads, custom event, and journey processing delays

See more
Start Time

August 22, 2023 21:39 UTC

Type WARN
Affected Components

Cluster 13 - SMS Sends

Cluster 8 - List Uploads

Cluster 5 - Email Sends

Cluster 21 - Workflow Processing

Cluster 21 - Push Sends

Cluster 21 - SMS Sends

Cluster 21 - User Updates

Cluster 21 - List Uploads

Cluster 21 - User Deletions

Cluster 22 - Email Sends

Cluster 23 - Email Sends

Cluster 23 - Workflow Processing

Cluster 23 - Push Sends

Cluster 23 - SMS Sends

Cluster 5 - Workflow Processing

Cluster 6 - User Updates

Cluster 6 - List Uploads

Cluster 6 - User Deletions

Cluster 8 - Email Sends

Cluster 8 - Workflow Processing

Cluster 8 - Push Sends

Cluster 8 - SMS Sends

Cluster 8 - User Updates

Cluster 8 - User Deletions

Cluster 9 - Email Sends

Cluster 9 - Workflow Processing

Cluster 9 - Push Sends

Cluster 9 - SMS Sends

Cluster 9 - User Updates

Cluster 9 - List Uploads

Cluster 9 - User Deletions

Cluster 10 - Email Sends

Cluster 10 - Workflow Processing

Cluster 10 - Push Sends

Cluster 10 - SMS Sends

Cluster 10 - User Updates

Cluster 10 - List Uploads

Cluster 10 - User Deletions

Cluster 11 - Email Sends

Cluster 11 - Workflow Processing

Cluster 11 - Push Sends

Cluster 11 - SMS Sends

Cluster 11 - User Updates

Cluster 11 - List Uploads

Cluster 11 - User Deletions

Cluster 12 - Email Sends

Cluster 12 - Workflow Processing

Cluster 12 - Push Sends

Cluster 12 - SMS Sends

Cluster 12 - User Updates

Cluster 12 - List Uploads

Cluster 12 - User Deletions

Cluster 13 - Email Sends

Cluster 13 - Workflow Processing

Cluster 13 - Push Sends

Cluster 13 - User Updates

Cluster 13 - List Uploads

Cluster 13 - User Deletions

Cluster 14 - Email Sends

Cluster 14 - Workflow Processing

Cluster 14 - Push Sends

Cluster 14 - SMS Sends

Cluster 14 - User Updates

Cluster 14 - List Uploads

Cluster 14 - User Deletions

Cluster 15 - Email Sends

Cluster 15 - Workflow Processing

Cluster 15 - Push Sends

Cluster 15 - SMS Sends

Cluster 15 - User Updates

Cluster 15 - List Uploads

Cluster 15 - User Deletions

Cluster 16 - Email Sends

Cluster 16 - Workflow Processing

Cluster 16 - Push Sends

Cluster 16 - SMS Sends

Cluster 16 - User Updates

Cluster 16 - List Uploads

Cluster 16 - User Deletions

Cluster 17 - Email Sends

Cluster 17 - Workflow Processing

Cluster 17 - Push Sends

Cluster 17 - SMS Sends

Cluster 17 - User Updates

Cluster 17 - List Uploads

Cluster 17 - User Deletions

Cluster 18 - Email Sends

Cluster 18 - Workflow Processing

Cluster 18 - Push Sends

Cluster 18 - SMS Sends

Cluster 18 - User Updates

Cluster 18 - List Uploads

Cluster 18 - User Deletions

Cluster 19 - Emails Sends

Cluster 19 - Workflow Processing

Cluster 19 - Push Sends

Cluster 19 - SMS Sends

Cluster 19 - User Updates

Cluster 19 - List Uploads

Cluster 19 - User Deletions

Cluster 20 - Email Sends

Cluster 20 - Workflow Processing

Cluster 20 - Push Sends

Cluster 20 - SMS Sends

Cluster 20 - User Updates

Cluster 20 - List Uploads

Cluster 20 - User Deletions

Cluster 21 - Email Sends

Cluster 23 - User Updates

Cluster 23 - List Uploads

Cluster 23 - User Deletions

Cluster 5 - Push Sends

Cluster 22 - Workflow Processing

Cluster 22 - Push Sends

Cluster 22 - SMS Sends

Cluster 22 - User Updates

Cluster 22 - List Uploads

Cluster 22 - User Deletions

Cluster 5 - SMS Sends

Cluster 5 - User Updates

Cluster 5 - List Uploads

Cluster 5 - User Deletions

Cluster 6 - Email Sends

Cluster 6 - Workflow Processing

Cluster 6 - Push Sends

Cluster 6 - SMS Sends

Message

User updates, user deletions, list uploads, custom event, and journey processing delays

Details

Identified - Our engineering team has identified an issue that is causing delays on processing user updates, user deletions, list uploads, custom event, and user journeys. Impact started at approximately 1:45pm PT. No data is being dropped only delayed. This may also delay message sends associated with impacted journeys and API calls. The team has identified a fix and is actively working on rolling it. Next update at 3pm PT. Aug 22, 2023 - 14:39 PDT

2024-05-03 04:17:39 UTC UTC

STATUS

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2024-05-03 04:17:39 UTC UTC

STATUS

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2024-05-03 04:17:39 UTC UTC

STATUS

? minutes

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2024-05-03 04:17:39 UTC UTC

STATUS

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See more

2024-05-03 04:17:39 UTC UTC

STATUS

? minutes

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Sign Up for More Iterable User Updates History

StatusGator has about 5 years of Iterable User Updates status history.

No outages or status changes in the last 24 hours

Iterable User Updates status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Iterable User Updates Outage and Status History

We've been monitoring Iterable User Updates outages since April 19, 2019.
Here's the history of service outages we've observed from the Iterable User Updates Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Iterable User Updates Status Page Integration

Iterable User Updates is a Marketing solution that StatusGator has been monitoring since April 2019. Over the past about 5 years, we have collected data on on more than 408 outages that affected Iterable User Updates users. When Iterable User Updates publishes downtime on their status page, they do so across 297 components and 41 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Iterable User Updates to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular marketing services monitored on our platform. We've sent more than 6,000 notifications to our users about Iterable User Updates incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Iterable User Updates is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Iterable User Updates is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Iterable User Updates posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Iterable User Updates enters a pre-planned maintenance window, keeping you up to date.

Since Iterable User Updates publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Iterable User Updates posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Iterable User Updates has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Iterable User Updates has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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