Is JW Player down?
Current JW Player status is UP

We checked the official JW Player Status Page 3 min. 50 sec. ago. Learn more
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Recent JW Player Outages and Issues

Follow the recent outages and downtime for JW Player in the table below.

Start Time

Type

Length

Message

Details

March 27, 2024 21:03 UTC

WARN

10 minutes

Payment UI Outage

See more
Start Time

March 27, 2024 21:03 UTC

Type WARN
Affected Components

Subscription & Identity Management

Message

Payment UI Outage

Details

Monitoring - A fix has been implemented and we are monitoring the results. Mar 27, 2024 - 21:02 UTC

March 26, 2024 17:14 UTC

WARN

about 3 hours

Documentation Site Outage

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Start Time

March 26, 2024 17:14 UTC

Type WARN
Affected Components

JW Player Website & Blog

Message

Documentation Site Outage

Details

Monitoring - A fix has been deployed. Our documentation site is now accessible, and we are actively monitoring the resolution provided by our service provider. Mar 26, 2024 - 17:11 UTC

March 26, 2024 16:44 UTC

DOWN

30 minutes

Documentation Site Outage

See more
Start Time

March 26, 2024 16:44 UTC

Type DOWN
Affected Components

JW Player Website & Blog

Message

Documentation Site Outage

Details

Investigating - Due to an issue with our third-party provider, our documentation site is unavailable. We will provide updates when they are available. Mar 26, 2024 - 16:39 UTC

March 24, 2024 05:04 UTC

MAINT

about 3 hours

Planned Maintenance: Transcoding and Media Readiness Delay

See more
Start Time

March 24, 2024 05:04 UTC

Type MAINT
Affected Components

New Video Upload

Transcoding & Processing

MRSS Import

Message

Planned Maintenance: Transcoding and Media Readiness Delay

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 24, 2024 - 05:00 UTC

March 13, 2024 14:04 UTC

WARN

about 2 hours

Delivery API issue impacting Instant Live

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Start Time

March 13, 2024 14:04 UTC

Type WARN
Affected Components

JW Platform Delivery API

Message

Delivery API issue impacting Instant Live

Details

Identified - We are experiencing an issue with our Delivery API generating multiple signed URLs for instant live streams. Our engineers are currently investigating the issue. Mar 13, 2024 - 14:03 UTC

2024-03-28 22:22:55 UTC UTC

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2024-03-28 22:22:55 UTC UTC

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2024-03-28 22:22:55 UTC UTC

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2024-03-28 22:22:55 UTC UTC

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2024-03-28 22:22:55 UTC UTC

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StatusGator has almost 2 years of JW Player status history.

JW Player Components and Services

View details of the current JW Player status below.

Name

Status

Details

JW Platform Delivery API

UP See more

JW Platform Management API

UP See more

JW Player Android SDK

UP See more

JW Player Cloud Hosted Players

UP See more

JW Player Content Delivery & Playback

UP See more

JW Player Dashboard

UP See more

JW Player Live Streaming

UP See more

JW Player MRSS Import

UP See more

JW Player New Video Upload

UP See more

JW Player Server-Side Ad Insertion (SSAI)

UP See more

JW Player Studio DRM

UP See more

JW Player Subscription & Identity Management

UP See more

JW Player Transcoding & Processing

UP See more

JW Player Website & Blog

UP See more

Player and Video Analytics

UP See more

No outages or status changes in the last 24 hours

JW Player status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,570 status pages

About Our JW Player Status Page Integration

JW Player is a Video solution that StatusGator has been monitoring since May 2022. Over the past almost 2 years, we have collected data on on more than 152 outages that affected JW Player users. When JW Player publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor JW Player to get notified when it's down, is under maintenance, or has an outage. We've sent more than 500 notifications to our users about JW Player incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If JW Player is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when JW Player is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

JW Player posts separate notifications for planned maintenance work. StatusGator will notify subscribers when JW Player enters a pre-planned maintenance window, keeping you up to date.

Since JW Player publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When JW Player posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When JW Player has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because JW Player has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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