Is Kindly down?
Current Kindly status is UP

We checked the official Kindly Status Page 18 sec. ago. Learn more
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Recent Kindly Outages and Issues

Follow the recent outages and downtime for Kindly in the table below.

Start Time

Type

Length

Message

Details

November 08, 2023 20:26 UTC

WARN

1 day

Kindly GPT slow or not responding

See more
Start Time

November 08, 2023 20:26 UTC

Type WARN
Affected Components

Bot message delivery

Message

Kindly GPT slow or not responding

Details

Update - We are continuing to monitor for any further issues. Nov 08, 2023 - 21:24 CET

November 08, 2023 14:11 UTC

WARN

about 2 hours

Kindly GPT slow or not responding

See more
Start Time

November 08, 2023 14:11 UTC

Type WARN
Affected Components

Bot message delivery

Message

Kindly GPT slow or not responding

Details

Identified - Bots using Kindly GPT will experience a degraded performance linked to issues on OpenAI servers. Nov 08, 2023 - 15:07 CET

October 30, 2023 22:01 UTC

MAINT

20 minutes

Upgrade of task queue backend

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Start Time

October 30, 2023 22:01 UTC

Type MAINT
Affected Components

Platform app

Message

Upgrade of task queue backend

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 2023 - 23:00 CET

May 10, 2023 08:36 UTC

WARN

about 3 hours

Issues with DNS provider

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Start Time

May 10, 2023 08:36 UTC

Type WARN
Affected Components

Bot message delivery

Kindly Chat messaging client

Platform app

Messaging channels and integrations - Application API

Public APIs - Chat log API

Public APIs - Handover API

Public APIs - Statistics API

Message

Issues with DNS provider

Details

Identified - Currently experiencing issues with our DNS provider. Our services might be unreachable for some users. May 10, 2023 - 10:36 CEST

February 17, 2023 13:26 UTC

DOWN

10 minutes

Platform not responding

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Start Time

February 17, 2023 13:26 UTC

Type DOWN
Affected Components

Platform app

Message

Platform not responding

Details

Investigating - We are currently having issues with loading content in the platform. We are working on solving the issue. All chatbots are running as normal. Feb 17, 2023 - 14:26 CET

2024-04-10 18:28:56 UTC UTC

STATUS

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2024-04-10 18:28:56 UTC UTC

STATUS

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2024-04-10 18:28:56 UTC UTC

STATUS

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2024-04-10 18:28:56 UTC UTC

STATUS

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2024-04-10 18:28:56 UTC UTC

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StatusGator has over 1 year of Kindly status history.

Kindly Components and Services

View details of the current Kindly status below.

Name

Status

Details

Kindly Application API

UP See more

Kindly Bot message delivery

UP See more

Kindly Chat log API

UP See more

Kindly Chat messaging client

UP See more

Kindly Data capture ingest

UP See more

Kindly Dialogue webhooks

UP See more

Kindly Email services

UP See more

Kindly Facebook Messenger integration

UP See more

Kindly Handover API

UP See more

Kindly KPI dashboard

UP See more

Kindly Platform app

UP See more

Kindly Plugin integrations

UP See more

Kindly Spinnaker

UP See more

Kindly Statistics API

UP See more

No outages or status changes in the last 24 hours

Kindly status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kindly Outage and Status History

We've been monitoring Kindly outages since September 30, 2022.
Here's the history of service outages we've observed from the Kindly Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Kindly Status Page Integration

Kindly is an eCommerce solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 15 outages that affected Kindly users. When Kindly publishes downtime on their status page, they do so across 14 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Kindly to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Kindly is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kindly is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kindly posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kindly enters a pre-planned maintenance window, keeping you up to date.

Since Kindly publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kindly posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kindly has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kindly has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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