Is LiveChat API down?
Current LiveChat API status is UP

We checked the official LiveChat API Status Page 3 min. 20 sec. ago. Learn more
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Recent LiveChat API Outages and Issues

Follow the recent outages and downtime for LiveChat API in the table below.

Start Time

Type

Length

Message

Details

April 09, 2024 15:51 UTC

WARN

about 1 hour

Issues with ChatBot integration

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Start Time

April 09, 2024 15:51 UTC

Type WARN
Affected Components

API

Integrations

Support chat on www.livechat.com

Message

Issues with ChatBot integration

Details

Investigating - We are currently investigating this issue. Apr 09, 2024 - 17:50 CEST

April 02, 2024 20:36 UTC

DOWN

about 1 hour

Issues with accessing Agent Application

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Start Time

April 02, 2024 20:36 UTC

Type DOWN
Affected Components

Chat widget

Support chat on www.livechat.com

API

Message

Issues with accessing Agent Application

Details

Identified - The issue has been identified and a fix is being implemented. Apr 02, 2024 - 22:32 CEST

March 31, 2024 04:18 UTC

WARN

23 minutes

Agent application logging-in issue

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Start Time

March 31, 2024 04:18 UTC

Type WARN
Affected Components

API

Agent apps

Message

Agent application logging-in issue

Details

Identified - The issue has been identified, and a fix is being implemented. Mar 31, 2024 - 06:17 CEST

February 24, 2024 06:01 UTC

MAINT

about 2 hours

Planned servers maintenance - partial outage

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Start Time

February 24, 2024 06:01 UTC

Type MAINT
Affected Components

API

Agent apps

Integrations

Chat widget

Message

Planned servers maintenance - partial outage

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 24, 2024 - 07:00 CET

August 14, 2023 14:56 UTC

WARN

about 2 hours

Issues with webhooks-based LiveChat integrations

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Start Time

August 14, 2023 14:56 UTC

Type WARN
Affected Components

API

Message

Issues with webhooks-based LiveChat integrations

Details

Investigating - We are currently investigating this issue. Aug 14, 2023 - 16:56 CEST

2024-05-03 07:17:41 UTC UTC

STATUS

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2024-05-03 07:17:41 UTC UTC

STATUS

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2024-05-03 07:17:41 UTC UTC

STATUS

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2024-05-03 07:17:41 UTC UTC

STATUS

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2024-05-03 07:17:41 UTC UTC

STATUS

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Sign Up for More LiveChat API History

StatusGator has about 3 years of LiveChat API status history.

No outages or status changes in the last 24 hours

LiveChat API status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

LiveChat API Outage and Status History

We've been monitoring LiveChat API outages since March 14, 2021.
Here's the history of service outages we've observed from the LiveChat API Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our LiveChat API Status Page Integration

LiveChat API is a Chat solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 146 outages that affected LiveChat API users. When LiveChat API publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor LiveChat API to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular chat services monitored on our platform. We've sent more than 500 notifications to our users about LiveChat API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If LiveChat API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when LiveChat API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

LiveChat API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when LiveChat API enters a pre-planned maintenance window, keeping you up to date.

Since LiveChat API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When LiveChat API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When LiveChat API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because LiveChat API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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