Last checked from LiveChat official status page 3 min. 37 sec. ago
Live chat software for e-commerce businesses.
LiveChat not working for you?
Report an issueThis chart represents LiveChat service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more LiveChat status data.
View and upvote the most commonly reported LiveChat issues to help us better indicate the service status.
Have a different problem with LiveChat?
Report an issue
Since March 14, 2021, StatusGator has been monitoring LiveChat outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official LiveChat Status Page.
Follow the recent outages and downtime for LiveChat in the table below. If you're experiencing a problem now, check the current LiveChat status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
LiveChat support chat widget - degraded performance
|
3h 50m |
Warn
|
|
|
Planned services maintenance
|
30m |
Maint
|
|
|
Planned services maintenance
|
1h |
Maint
|
|
|
LiveChat - degraded performance
|
22m |
Warn
|
|
|
LiveChat support chat widget - degraded performance
|
35m |
Warn
|
Stay updated with instant alerts for LiveChat outages by signing up now!
You can also monitor any service or website on your status page
View details of the current LiveChat status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when LiveChat is down or facing partial disruptions.
| Component name | Status | Details |
|---|---|---|
| LiveChat Agent apps status |
Up
|
See more |
| LiveChat API status |
Up
|
See more |
| LiveChat Chat widget status |
Up
|
See more |
| LiveChat Integrations status |
Up
|
See more |
| LiveChat Subprocessors' service status |
Up
|
See more |
| LiveChat Support chat on www.livechat.com status |
Up
|
See more |
Stay updated with instant alerts for LiveChat outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on LiveChat outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Start monitoring for free
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Start monitoring for free
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeLiveChat (Live chat software for e-commerce businesses) is a a Chat solution that StatusGator has been monitoring since March 2021. Over the past almost 4 years, we have collected data on on more than 211 outages that affected LiveChat users. When LiveChat publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is LiveChat down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether LiveChat is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor LiveChat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Chat services monitored on our platform. We've sent more than 1,000 notifications to our users about LiveChat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential LiveChat outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If LiveChat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when LiveChat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
LiveChat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when LiveChat enters a pre-planned maintenance window, keeping you up to date.
When LiveChat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When LiveChat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because LiveChat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for LiveChat outages by signing up now!
Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!
