Is LiveChat Down?
Current LiveChat Status: up

Status History

We've been monitoring LiveChat since March 14, 2021. Here's the history of service outages we've observed from the LiveChat status page:

Recent LiveChat Outages and Issues

Follow the recent outages and downtime for LiveChat in the table below.

Sign Up for More LiveChat History

StatusGator has 30 days of LiveChat status history.

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Start Time Type Length Message Details
April 10, 2021 05:01 UTC MAINTENANCE about 1 hour Planned infrastructure maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
March 30, 2021 19:21 UTC WARN about 1 hour Connection issues Investigating - Some of our Customers may experience connection issues to our Agent Application. ...
March 30, 2021 08:46 UTC WARN 25 minutes Issues with direct links and integrations Investigating - Our customers may encounter issues with direct chat links, API and integrations, ...
March 25, 2021 09:16 UTC WARN 10 minutes Login in issues on Frankfurt server Investigating - We're experiencing issues with account login on Frankfurt server, our Admins are ...
March 23, 2021 10:16 UTC WARN 40 minutes Issue with Facebook Messenger integration Investigating - Some of the licenses may encounter issues with Facebook Messenger integration; pa...
2021-04-13 17:19:40 +0000 UTC UNKNOWN X minutes will, in, here, downtime, the, about, question, go, and Information in, each, more, here, once, sign, sign, about, downtime, displayed, details, so, to, of, will, be, outage, see, in, information, and, Details, and you
2021-04-13 17:19:40 +0000 UTC UNKNOWN X minutes the, about, in, go, downtime, will, question, Information, and here downtime, each, Details, about, displayed, in, of, more, once, details, information, to, see, and, be, here, you, outage, sign, sign, so, in, and will
2021-04-13 17:19:40 +0000 UTC UNKNOWN X minutes here, go, in, Information, will, downtime, question, the, and about sign, so, sign, information, be, to, will, outage, displayed, and, each, details, you, downtime, in, here, once, in, more, see, about, of, and Details
2021-04-13 17:19:40 +0000 UTC UNKNOWN X minutes question, downtime, here, about, go, the, Information, will, and in more, sign, be, information, to, and, displayed, Details, sign, you, here, see, so, of, in, about, each, outage, will, downtime, once, details, and in
2021-04-13 17:19:40 +0000 UTC UNKNOWN X minutes in, Information, about, question, will, downtime, here, go, and the displayed, each, in, about, to, downtime, details, be, in, once, outage, so, Details, information, see, and, of, here, will, sign, more, sign, and you

Supported Features

We support the following features in our integration with the LiveChat status page:

  • Down Notifications

    If LiveChat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when LiveChat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    LiveChat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when LiveChat enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If LiveChat publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When LiveChat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When LiveChat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because LiveChat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is LiveChat down today?

According to its status page LiveChat is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when LiveChat is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if LiveChat is having issues?

There are two main options: You can check the LiveChat status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

LiveChat status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the LiveChat status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting LiveChat customer support while checking everything on your side. You can also try Tweeting at them via @LiveChat on Twitter. Or visit their official status page or website:

Twitter Mentions