Is MANGOPAY down?
Current MANGOPAY status is WARN

We checked the official MANGOPAY Status Page 1 min. 16 sec. ago. Learn more
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Recent MANGOPAY Outages and Issues

Follow the recent outages and downtime for MANGOPAY in the table below.

Start Time

Type

Length

Message

Details

January 24, 2023 15:40 UTC

WARN

ongoing

[SANDBOX] Disturbance on Sandbox environment

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Start Time

January 24, 2023 15:40 UTC

Type WARN
Affected Components

Sandbox - MANGOPAY Sandbox API

Message

[SANDBOX] Disturbance on Sandbox environment

Details

Investigating - You may be experiencing some perturbation with Process Payin Bankwire on SANDBOX.These disturbances are due to a side effect of a release. Who is affected: Anyone in the SANDBOX environment.We will let you know as soon as the fix is released on Sandbox. Jan 24, 2023 - 15:35 UTC

January 17, 2023 15:00 UTC

WARN

about 1 hour

[Production] - Disturbance on Mastercard transaction

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Start Time

January 17, 2023 15:00 UTC

Type WARN
Affected Components

Production - PSP brick

Message

[Production] - Disturbance on Mastercard transaction

Details

Identified - You may experience difficulties with Mastercard transaction since 15h34 PM 17 January 2023.These disturbances are due to an issue with our PSP component.• Who is affected: Anyone on the PRODUCTION environment except French MarketPayment type affected: - MASTERCARD- All country except French MarketError Message : - Transaction blocked by fraud policy- The 3DSecure authentification has failed Investigations are ongoing on our PSP side, we will keep you informed Jan 17, 2023 - 14:58 UTC

January 12, 2023 10:50 UTC

WARN

about 22 hours

[SANDBOX] Payin transactions failures

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Start Time

January 12, 2023 10:50 UTC

Type WARN
Affected Components

Sandbox - MANGOPAY Sandbox API

Sandbox - PSP brick

Message

[SANDBOX] Payin transactions failures

Details

Investigating - You might be experiencing transactions failures since yesterday 11/01/2023 03:30pm (CET).Error message "Transaction blocked by Fraud Policy"Cards impacted are:4970107111111119 - 3DS2 Frictionless375989111111119 - AMEX5033951000000004 - MAESTRO/BCMCOur PSP partner has been escalated and investigations are in progress Jan 12, 2023 - 10:46 UTC

January 02, 2023 15:15 UTC

WARN

9 days

[PRODUCTION] Incident on 15th December Ideal/Sofort/Giropay refunds

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Start Time

January 02, 2023 15:15 UTC

Type WARN
Affected Components

Production - PSP brick

Message

[PRODUCTION] Incident on 15th December Ideal/Sofort/Giropay refunds

Details

Identified - Following a technical issue with our PSP and Bank partner, the file which contains the refund transaction created on the 15/12 was not processed.MOP concerned : -Ideal -Sofort -GiropayWe are doing our best to restore the situation as soon as possible, thank you for your understanding Jan 02, 2023 - 15:14 UTC

December 22, 2022 13:30 UTC

WARN

about 22 hours

[PRODUCTION] Incident on 08th December Ideal/Sofort/Giropay refunds

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Start Time

December 22, 2022 13:30 UTC

Type WARN
Affected Components

Sandbox - MANGOPAY Test Cards on Sandbox environment

Sandbox - PSP brick

Message

[PRODUCTION] Incident on 08th December Ideal/Sofort/Giropay refunds

Details

Update - 20/12/2022 17h20 (CET)Our PSP resend the refund files to our Bank Partner which is now reviewing and shall be processed in the next hours Dec 20, 2022 - 16:26 UTC

2023-01-27 15:26:40 UTC UTC

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2023-01-27 15:26:40 UTC UTC

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2023-01-27 15:26:40 UTC UTC

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2023-01-27 15:26:40 UTC UTC

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2023-01-27 15:26:40 UTC UTC

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StatusGator has 4 months of MANGOPAY status history.

MANGOPAY Components and Services

View details of the current MANGOPAY status below.

Name

Status

Details

MANGOPAY 3DSecure brick

UP See more

MANGOPAY Acquiring bank's authorization server

UP See more

MANGOPAY Documentation

UP See more

MANGOPAY External incident

UP See more

MANGOPAY Hosting service

UP See more

MANGOPAY KYC brick

UP See more

MANGOPAY Mangopay Hub

UP See more

MANGOPAY Mirakl connector

UP See more

MANGOPAY Production API

UP See more

MANGOPAY Production Dashboard

UP See more

MANGOPAY PSP brick

UP See more

MANGOPAY Reporting

UP See more

MANGOPAY Sandbox API

WARN See more

MANGOPAY Sandbox Dashboard

UP See more

MANGOPAY SWIFT brick

UP See more

MANGOPAY Test Cards on Sandbox environment

UP See more

No outages or status changes in the last 24 hours

MANGOPAY status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,630 status pages

About Our MANGOPAY Status Page Integration

MANGOPAY is a Finance and Payments solution that StatusGator has been monitoring since October 2022. Over the past 4 months, we have collected data on on more than 29 outages that affected MANGOPAY users. When MANGOPAY publishes downtime on their status page, they do so across 17 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor MANGOPAY to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If MANGOPAY is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when MANGOPAY is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

MANGOPAY posts separate notifications for planned maintenance work. StatusGator will notify subscribers when MANGOPAY enters a pre-planned maintenance window, keeping you up to date.

Since MANGOPAY publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When MANGOPAY posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When MANGOPAY has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because MANGOPAY has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is MANGOPAY down today?

According to its status page MANGOPAY is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when MANGOPAY is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if MANGOPAY is having issues?

There are two main options: You can check the MANGOPAY status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

MANGOPAY status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the MANGOPAY status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting MANGOPAY customer support while checking everything on your side. You can also try Tweeting at them via @mangopay on Twitter. Or visit their official status page or website:

Where do you get the official MANGOPAY status?

We use the official MANGOPAY status page. Here are links to their status page and other helpful links.

MANGOPAY Down?

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