Is Mux Down?
Current Mux Status: up

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Status History

We've been monitoring Mux since October 31, 2019. Here's the history of service outages we've observed from the Mux status page:

Recent Mux Outages and Issues

Follow the recent outages and downtime for Mux in the table below.

Sign Up for More Mux History

StatusGator has almost 2 years of Mux status history.

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Start Time Type Length Message Details
June 25, 2021 19:10 UTC WARN about 3 hours Delay in delivering webhook events Investigating - We are currently investigating an issue where some webhook events are delayed. Yo...
June 09, 2021 11:15 UTC DOWN 10 minutes Mux Dashboard and API down Investigating - We're investigating an issue where the Mux Dashboard and API are returning errors...
June 08, 2021 15:15 UTC WARN about 2 hours Overlay settings not working correctly for Live Streams and Direct Uploads Investigating - We're investigating an issue where `overlay_settings` are not correctly applied t...
June 08, 2021 10:45 UTC WARN 40 minutes Content delivery failures Identified - Video playback failures have been mitigated, we continue to work to resolve an issue...
June 08, 2021 10:15 UTC DOWN 30 minutes Content delivery failures Investigating - We're currently investigating an issue where requests for Live and On-Demand vide...
2021-08-04 01:46:11 +0000 UTC UNKNOWN X minutes go, question, downtime, in, the, about, will, here, and Information sign, you, information, of, downtime, displayed, Details, here, see, be, details, more, will, sign, in, about, once, each, so, to, and, in, and outage
2021-08-04 01:46:11 +0000 UTC UNKNOWN X minutes the, downtime, question, here, in, go, about, Information, and will once, about, displayed, sign, be, information, details, will, to, see, in, you, sign, so, in, each, of, and, downtime, more, outage, here, and Details
2021-08-04 01:46:11 +0000 UTC UNKNOWN X minutes about, go, the, will, here, Information, downtime, in, and question be, details, of, and, see, you, each, to, in, outage, about, Details, displayed, in, sign, information, so, once, sign, will, more, downtime, and here
2021-08-04 01:46:11 +0000 UTC UNKNOWN X minutes will, here, question, downtime, in, about, Information, go, and the of, information, downtime, be, outage, so, to, see, will, in, about, sign, Details, details, in, you, more, once, and, sign, displayed, here, and each
2021-08-04 01:46:11 +0000 UTC UNKNOWN X minutes go, in, downtime, question, the, here, will, about, and Information sign, in, more, will, and, see, Details, details, information, to, about, in, so, you, here, each, sign, outage, of, downtime, be, once, and displayed

Supported Features

We support the following features in our integration with the Mux status page:

  • Down Notifications

    If Mux is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Mux is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Mux posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Mux enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Mux publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Mux posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Mux has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Mux has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Mux down today?

According to its status page Mux is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Mux is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Mux is having issues?

There are two main options: You can check the Mux status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Mux status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Mux status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Mux customer support while checking everything on your side. You can also try Tweeting at them via @muxhq on Twitter. Or visit their official status page or website:

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