Last checked from Nice CXone Performance Management official status page 2 min. 30 sec. ago
Nice CXone Performance Management Status
Is Nice CXone Performance Management down?
Major Nice CXone Performance Management outage
Workforce engagement management suite for boosting CX and operational efficiency.
Not working for you?
StatusGator reports that Nice CXone is currently experiencing a major outage. There are confirmed issues with UAE - Omnichannel Routing, UAE - Agent Workspace, and UAE - AI Agents (Cognigy) and 8 other components, but all other components are operational. UAE: unavailable
Nice CXone Performance Management service health
This chart represents Nice CXone Performance Management service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Nice CXone Performance Management status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported Nice CXone Performance Management issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Nice CXone Performance Management?
Recent outage reports
See recent outage reports from real Nice CXone Performance Management users
0 outage reports in the last 24 hours
Mexico City, Mexico
Other
14 days ago
14 days ago
Washington, United States
"Outbound calls won't go through."
19 days ago
19 days ago
Illinois, United States
"Cannot launch Agent to take calls"
20 days ago
20 days ago
Texas, United States
"Power outage "
22 days ago
22 days ago
Virginia, United States
"US/EST"
about 1 month ago
about 1 month ago
Texas, United States
"outbound calls not working"
about 1 month ago
about 1 month ago
Mexico City, Mexico
"Se presenta desconexión automática de los agentes en el centro de trabajo, así como perdida de audio"
about 1 month ago
about 1 month ago
Mexico City, Mexico
"Agents are disconnected"
about 1 month ago
about 1 month ago
Mexico City, Mexico
"problemas con los agentes, presentas desconexiones y problemas con el audio."
about 1 month ago
about 1 month ago
Mexico City, Mexico
"All dashboard are too slow"
about 1 month ago
about 1 month ago
Nice CXone Performance Management outage map
Explore our interactive Nice CXone Performance Management outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Nice CXone outages, giving you a clear view of performance and downtime trends.
How accurate is the Nice CXone status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Nice CXone disruptions that StatusGator customers knew about before the rest of the world:
Nice CXone status page accuracy rating
This rating evaluates how quickly Nice CXone acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
D
Poor
Avg. delay 2 - 4 hrs
This rating evaluates how quickly Nice CXone acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Inbound calls not routing to agents. | 3h 33m |
Never acknowledged
|
|
| Agent sign-in service not loading. | 1h 39m |
Never acknowledged
|
|
| Service not loading due to DNS errors | 55m |
Never acknowledged
|
|
| Service outage | 2h 1m |
Never acknowledged
|
|
| Error 404 when attempting to log in | 2h 2m |
Never acknowledged
|
|
| Issues with app not loading and multiple API errors (404) related to outbound calls. | 5m |
Never acknowledged
|
Incident description
Inbound calls not routing to agents.
Duration
3h 33m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Agent sign-in service not loading.
Duration
1h 39m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Service not loading due to DNS errors
Duration
55m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Service outage
Duration
2h 1m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Error 404 when attempting to log in
Duration
2h 2m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Issues with app not loading and multiple API errors (404) related to outbound calls.
Duration
5m
StatusGator detected
Officially acknowledged
Never acknowledged
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One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Nice CXone Performance Management outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Nice CXone Performance Management along with other services and websites
StatusGator monitors over 10,430 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Nice CXone Performance Management status change
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Show Nice CXone Performance Management on your status page
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About our Nice CXone Performance Management status page integration
Nice CXone Performance Management (Workforce engagement management suite for boosting CX and operational efficiency) is a a Project Management solution that StatusGator has been monitoring since April 2024. Over the past over 2 years, we have collected data on on outages that affected Nice CXone Performance Management users. When Nice CXone Performance Management publishes downtime on their status page, they do so across 187 components and 17 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Nice CXone Performance Management down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Nice CXone Performance Management is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Nice CXone Performance Management to get notified when it's down or has an outage. We've sent more than 100 notifications to our users about Nice CXone Performance Management incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Nice CXone Performance Management outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Nice CXone Performance Management is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Nice CXone Performance Management is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Nice CXone Performance Management does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Nice CXone Performance Management maintenance notifications, please email us.
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Status Messages
When Nice CXone Performance Management posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
At this time, we do not collect detailed status updates from the Nice CXone Performance Management status page. If you need this capability, please be sure to reach out.
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Component Status Filtering
Because Nice CXone Performance Management has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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Frequently asked questions
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