Is OneDrive for Business down?
Current OneDrive for Business status is UP

Title: Some users may experience slow loading speeds or are unable to access OneDrive for Business content

User impact: Users may experience slow loading speeds or are unable to access OneDrive for Business content.

Current status: We've restored the previous version of the network infrastructure configuration, and our monitoring telemetry continues to indicate that the issue is subsequently resolved for the majority of users. We're monitoring for an extended period to ensure the problem is comprehensively addressed for all users.

Scope of impact: Impact is specific to some users who are served through the affected infrastructure.

Start time: Tuesday, April 23, 2024, at 9:00 PM UTC

Root cause: A recent feature update to internal network infrastructure configurations caused increased network latency, which resulted in slow loading speeds or access issues for OneDrive for Business content.

Next update by: Thursday, April 25, 2024, at 8:30 PM UTC

Title: Delays or problems loading OneDrive for Business content

User impact: Users may experience intermittent delays or navigation errors when accessing OneDrive for Business content.

Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.

Title: Users may be unable to access various Microsoft 365 services

User impact: Users may be unable to access various Microsoft 365 services.

More info: Specifically, users attempting access Microsoft 365 services that leverage SQL Database may be impacted. New connections to these databases may result in an error or timeout. Existing connections remain available to accept new requests; however, if those connections are terminated then re-established, they may experience errors.

Impacted services include but are not limited to:
- SharePoint Online
- OneDrive for Business
- Microsoft Intune

Current status: We've identified that a portion of our infrastructure is operating below optimal thresholds. We are actively redirecting impactged traffic to alternate systems to provide relief to users in an expedient manner. We're monitoring telemetry to confirm it resolves the impact.

Scope of impact: This issue may affect any users attempting to access various Microsoft 365 services.

Start time: Wednesday, April 3, 2024, at 11:03 PM UTC

Next update by: Thursday, April 4, 2024, at 2:00 AM UTC

Title: Users in Africa may be unable to access multiple Microsoft 365 services or features

User impact: Users in Africa may be unable to access Multiple Microsoft 365 services or features.

Current status: We’ve identified that multiple major fibre cables which manage requests in and out of the Africa region are broken. We’re undertaking multiple workstreams to address the issue:
- We’re working with the third-party carrier provider who manages the fibre cables to identify the cause and address the issue
- We’re redirecting multiple Microsoft 365 services and functionalities to leverage alternate healthy components where possible
- We’re performing traffic-management operations to optimize the usage of the available fibre cables and networking infrastructure within the region

Scope of impact: The issue significantly impacts users within the Africa region, however, users in other geographic locations may be impacted if their connections are routed through impacted networking components.

Next update by: Thursday, March 14, 2024, at 2:30 PM UTC

Title: Some iOS and Android mobile app users may be unable to access OneDrive for Business content

User impact: iOS and Android mobile app users may be unable to access OneDrive for Business content.

Current status: We've been alerted to an issue where iOS and Android mobile app users may be unable to access OneDrive for Business content. We discovered a recent deployment that contained configuration changes has led to impact. We're in the process of reverting this deployment and anticipate it will remediate impact within 24 hours.

Scope of impact: Some iOS and Android mobile app users may be impacted.

Start time: Tuesday, February 6, 2024, at 9:00 PM UTC

Root cause: A recent deployment contained configuration changes that are leading to impact.

Next update by: Sunday, February 11, 2024, at 6:00 AM UTC