Is Opticard down?
Current Opticard status is UP

We checked the official Opticard Status Page 2 min. 14 sec. ago. Learn more
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Recent Opticard Outages and Issues

Follow the recent outages and downtime for Opticard in the table below.

Start Time

Type

Length

Message

Details

August 04, 2022 07:12 UTC

WARN

13 minutes

Service Notification

See more
Start Time

August 04, 2022 07:12 UTC

Type WARN
Affected Components

Gift and Loyalty Partners - ChockStone

Message

Service Notification

Details

Our network monitoring has uncovered that merchants using ChockStone may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use ChockStone are affected by this incident. We advise that merchants using ChockStone attempt a transaction prior to contacting our Customer Support team.

March 19, 2022 19:11 UTC

WARN

10 minutes

Service Notification

See more
Start Time

March 19, 2022 19:11 UTC

Type WARN
Affected Components

Core Services - Opticard

Message

Service Notification

Details

Our network monitoring has uncovered that merchants using Opticard may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use Opticard are affected by this incident. We advise that merchants using Opticard attempt a transaction prior to contacting our Customer Support team.

March 19, 2022 16:41 UTC

WARN

about 1 hour

Service Notification

See more
Start Time

March 19, 2022 16:41 UTC

Type WARN
Affected Components

Core Services - Opticard

Message

Service Notification

Details

Our network monitoring has uncovered that merchants using Opticard may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use Opticard are affected by this incident. We advise that merchants using Opticard attempt a transaction prior to contacting our Customer Support team.

March 13, 2022 22:36 UTC

WARN

10 minutes

Service Notification

See more
Start Time

March 13, 2022 22:36 UTC

Type WARN
Affected Components

Core Services - Opticard

Message

Service Notification

Details

Our network monitoring has uncovered that merchants using Opticard may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use Opticard are affected by this incident. We advise that merchants using Opticard attempt a transaction prior to contacting our Customer Support team.

January 19, 2022 06:36 UTC

WARN

20 minutes

Service Notification

See more
Start Time

January 19, 2022 06:36 UTC

Type WARN
Affected Components

Gift and Loyalty Partners - AAA Merchant Solutions

Message

Service Notification

Details

Our network monitoring has uncovered that merchants using AAA Merchant Solutions may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use AAA Merchant Solutions are affected by this incident. We advise that merchants using AAA Merchant Solutions attempt a transaction prior to contacting our Customer Support team.

2023-02-06 05:48:32 UTC UTC

STATUS

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2023-02-06 05:48:32 UTC UTC

STATUS

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2023-02-06 05:48:32 UTC UTC

STATUS

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2023-02-06 05:48:32 UTC UTC

STATUS

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2023-02-06 05:48:32 UTC UTC

STATUS

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Sign Up for More Opticard History

StatusGator has almost 2 years of Opticard status history.

Opticard Components and Services

View details of the current Opticard status below.

Name

Status

Details

Opticard

UP See more

Opticard AAA Merchant Solutions

UP See more

Opticard ChockStone

UP See more

Opticard Clutch Loyalty / Gift

UP See more

Opticard Comdata Stored Value Solutions (SVS)

UP See more

Opticard Secure Payment Systems (SPS)

UP See more

Opticard Smart Transactions (STS)

UP See more

Opticard ValueLink Premium

UP See more

Opticard ValueLink Standard

UP See more

Opticard Valutec

UP See more

Opticard Worldpay Gift

UP See more

No outages or status changes in the last 24 hours

Opticard status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Opticard Outage and Status History

We've been monitoring Opticard outages since March 9, 2021.
Here's the history of service outages we've observed from the Opticard Status Page:

February 2023

January 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

October 2022

September 2022

  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

June 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,650 status pages

About Our Opticard Status Page Integration

Opticard is a Payments solution that StatusGator has been monitoring since March 2021. Over the past almost 2 years, we have collected data on on more than 82 outages that affected Opticard users. When Opticard publishes downtime on their status page, they do so across 11 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Opticard to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Opticard is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Opticard is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Opticard posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Opticard enters a pre-planned maintenance window, keeping you up to date.

Opticard does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Opticard maintenance events into your unified calendar.

When Opticard posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Opticard has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Opticard has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Opticard down today?

According to its status page Opticard is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Opticard is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Opticard is having issues?

There are two main options: You can check the Opticard status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Opticard status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Opticard status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Opticard customer support while checking everything on your side.

Where do you get the official Opticard status?

We use the official Opticard status page. Here are links to their status page and other helpful links.

Opticard Down?

Are you experiencing issues with Opticard? Sign up to receive notifications when Opticard publishes outages.

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