Is Scalepoint down?
Current Scalepoint status is UP

We checked the official Scalepoint Status Page 2 min. 34 sec. ago. Learn more
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Recent Scalepoint Outages and Issues

Follow the recent outages and downtime for Scalepoint in the table below.

Start Time

Type

Length

Message

Details

April 26, 2024 19:04 UTC

MAINT

about 8 hours

Schedule maintenance - ClaimShop - Server Maintenance

See more
Start Time

April 26, 2024 19:04 UTC

Type MAINT
Affected Components

ClaimShop - All (Entire system affected)

ClaimShop - AI Cost Control

ClaimShop - Analytics

ClaimShop - Catalogue

ClaimShop - Shop

ClaimShop - Calculation

ClaimShop - Loss Registration

ClaimShop - Machine Learning (add-on AI Cost Control)

ClaimShop - Integrations

ClaimShop - Price Engine

ClaimShop - Repair & Valuation

ClaimShop - Replacement

ClaimShop - Settlement

ClaimShop - System Management

ClaimShop - User & Access Management

ClaimShop - eVoucher

ClaimShop - Communication

ClaimShop - Customer Feedback

ClaimShop - Eco-system

ClaimShop - Fraud Alert

Message

Schedule maintenance - ClaimShop - Server Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 26, 2024 - 21:00 CEST

April 24, 2024 06:44 UTC

WARN

about 2 hours

Degraded performance in Settlement

See more
Start Time

April 24, 2024 06:44 UTC

Type WARN
Affected Components

ClaimShop - Settlement

ClaimShop - All (Entire system affected)

Message

Degraded performance in Settlement

Details

Update - We are continuing to investigate this issue. Apr 24, 2024 - 08:44 CEST

April 23, 2024 19:04 UTC

MAINT

about 2 hours

Scheduled Maintenance - All Systems - Network maintenance

See more
Start Time

April 23, 2024 19:04 UTC

Type MAINT
Affected Components

HUB - Motor - Simulation

HUB - Property - Mobile App

HUB - Health - Communication Designer

HUB - Motor - Supplier Management

ClaimShop - Settlement

CORE - Offer & Invoice Validation

HUB - Property - Analytics

ClaimShop - All (Entire system affected)

ClaimShop - AI Cost Control

ClaimShop - Analytics

ClaimShop - Calculation

ClaimShop - Catalogue

ClaimShop - Communication

ClaimShop - Customer Feedback

ClaimShop - Eco-system

ClaimShop - eVoucher

ClaimShop - Fraud Alert

ClaimShop - Loss Registration

ClaimShop - Machine Learning (add-on AI Cost Control)

ClaimShop - Integrations

ClaimShop - Price Engine

ClaimShop - Repair & Valuation

ClaimShop - Replacement

ClaimShop - Shop

ClaimShop - System Management

ClaimShop - User & Access Management

CORE - All (Entire system affected)

CORE - Access Management & System Settings

CORE - Automation Engine

CORE - ClaimShop integration (ECO add-on)

CORE - F&P attest (ECO add-on)

CORE - Major Events

CORE - Mediconnect (ECO add-on)

CORE - NemHandel (ECO add-on)

CORE - Online Claim Notification

CORE - Participant & Service Management

CORE - Payment & Reserve

CORE - Policy Validation

CORE - Process Engine

CORE - Simulation

CORE - Subrogation

CORE - Supplier portal

CORE - Work Management

HUB - Health - All (Entire system affected)

HUB - Health - Access Management & System Settings

HUB - Health - AI Cost Control

HUB - Health - Analytics

HUB - Health - ClaimShop integration (ECO add-on)

HUB - Health - Communication

HUB - Health - Connector API

HUB - Health - CPR integration (ECO add-on)

HUB - Health - Customer Feedback

HUB - Health - F&P attest (ECO add-on)

HUB - Health - Journey Launch

HUB - Health - Machine Learning (add-on AI Cost Control)

HUB - Health - Major Events

HUB - Health - Mediconnect (ECO add-on)

HUB - Health - My Claim

HUB - Health - NemHandel (ECO add-on)

HUB - Health - Offer & Invoice Validation

HUB - Health - Payment & Reserves

HUB - Health - Service & Task Management

HUB - Health - Sparepart Saver (add-on AI Cost Control)

HUB - Health - Subrogation

HUB - Health - Supplier Management

HUB - Health - Supplier Portal

HUB - Health - Work Management

HUB - Motor - All (Entire system affected)

HUB - Motor - Access Management & System Settings

HUB - Motor - AI Cost Control

HUB - Motor - Analytics

HUB - Motor - BIlinfo (ECO add-on)

HUB - Motor - Communication

HUB - Motor - Customer Feedback

HUB - Motor - File & Log Management

HUB - Motor - FORSI (ECO add-on)

HUB - Motor - Journey Launch

HUB - Motor - Major Events

HUB - Motor - Mediconnect (ECO add-on)

HUB - Motor - My Claim

HUB - Motor - NemHandel (ECO add-on)

HUB - Motor - Network Management

HUB - Motor - Offer & Invoice Validation

HUB - Motor - Participant & Service Management

HUB - Motor - Payment & Reserves

HUB - Motor - Process Engine

HUB - Motor - Referral Engine

HUB - Motor - Service & Task Management

HUB - Motor - Sparepart Saver (add-on AI Cost Control)

HUB - Motor - Subrogation

HUB - Motor - Supplier Portal

HUB - Motor - Work Management

HUB - Property - All (Entire system affected)

HUB - Property - Catalogue Designer

HUB - Property - ClaimShop integration (ECO add-on)

HUB - Property - Communication

HUB - Property - Communication Designer

HUB - Property - Connector API

HUB - Property - CPR integration (ECO add-on)

HUB - Property - File & Log Management

HUB - Property - Journey Launch

HUB - Property - Machine Learning (add-on AI Cost Control)

HUB - Property - Major Events

HUB - Property - Material Supplier (ECO add-on)

HUB - Property - Mediconnect (ECO add-on)

HUB - Property - My Claim

HUB - Property - NemHandel (ECO add-on)

HUB - Property - Network Management

HUB - Property - Participant & Service Management

HUB - Property - Payment & Reserves

HUB - Property - Process Engine

HUB - Property - Referral Engine

HUB - Property - Service & Task Management

HUB - Property - Sigma (ECO add-on)

HUB - Property - Simulation

HUB - Property - Sparepart Saver (add-on AI Cost Control)

HUB - Property - Subrogation

HUB - Property - Supplier Management

HUB - Property - Supplier Portal

Sandbox

Scalepoint Service Portal

HUB - Property - Access Management & System Settings

HUB - Property - AI Cost Control

HUB - Property - Customer Feedback

HUB - Property - F&P attest (ECO add-on)

HUB - Health - Network Management

HUB - Motor - F&P attest (ECO add-on)

HUB - Motor - Machine Learning (add-on AI Cost Control)

HUB - Property - Work Management

CORE - My Claim

CORE - File & Log Management

HUB - Health - File & Log Management

CORE - Journey Launch

HUB - Motor - CABAS (ECO add-on)

HUB - Motor - ClaimShop integration (ECO add-on)

HUB - Motor - Communication Designer

HUB - Motor - Connector API

HUB - Motor - CPR integration (ECO add-on)

HUB - Property - MEPS (ECO add-on)

HUB - Property - Offer & Invoice Validation

CORE - Analytics

CORE - Connector API

CORE - Communication

CORE - CPR integration (ECO add-on)

CORE - EDI Subrogation (ECO add-on)

CORE - FORSI (ECO add-on)

HUB - Health - Process Engine

HUB - Health - Referral Engine

HUB - Health - Simulation

HUB - Health - Participant & Service Management

Message

Scheduled Maintenance - All Systems - Network maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 23, 2024 - 21:00 CEST

April 20, 2024 19:05 UTC

MAINT

about 8 hours

Scheduled Maintenance - HUB Motor, AI Cost Control and Statistics

See more
Start Time

April 20, 2024 19:05 UTC

Type MAINT
Affected Components

HUB - Health - Analytics

HUB - Motor - All (Entire system affected)

HUB - Motor - Access Management & System Settings

HUB - Motor - AI Cost Control

HUB - Motor - Analytics

HUB - Motor - CABAS (ECO add-on)

HUB - Motor - ClaimShop integration (ECO add-on)

HUB - Motor - Connector API

HUB - Motor - CPR integration (ECO add-on)

HUB - Motor - File & Log Management

HUB - Motor - FORSI (ECO add-on)

HUB - Motor - F&P attest (ECO add-on)

HUB - Motor - Machine Learning (add-on AI Cost Control)

HUB - Motor - Mediconnect (ECO add-on)

HUB - Motor - Network Management

HUB - Motor - Payment & Reserves

HUB - Motor - Referral Engine

HUB - Motor - Service & Task Management

HUB - Motor - Sparepart Saver (add-on AI Cost Control)

HUB - Motor - Subrogation

HUB - Motor - Supplier Portal

HUB - Motor - Work Management

HUB - Property - AI Cost Control

HUB - Motor - Supplier Management

ClaimShop - AI Cost Control

ClaimShop - Analytics

HUB - Motor - Communication

HUB - Motor - My Claim

HUB - Motor - Offer & Invoice Validation

HUB - Motor - Participant & Service Management

HUB - Motor - Communication Designer

HUB - Motor - Process Engine

HUB - Property - Analytics

HUB - Motor - BIlinfo (ECO add-on)

HUB - Motor - Simulation

CORE - Analytics

HUB - Health - AI Cost Control

HUB - Motor - NemHandel (ECO add-on)

HUB - Motor - Customer Feedback

HUB - Motor - Journey Launch

HUB - Motor - Major Events

Message

Scheduled Maintenance - HUB Motor, AI Cost Control and Statistics

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 20, 2024 - 21:00 CEST

April 20, 2024 03:09 UTC

MAINT

5 minutes

Schedule maintenance - ClaimShop - Server Maintenance

See more
Start Time

April 20, 2024 03:09 UTC

Type MAINT
Affected Components

ClaimShop - Shop

ClaimShop - All (Entire system affected)

ClaimShop - AI Cost Control

ClaimShop - Analytics

ClaimShop - Calculation

ClaimShop - Catalogue

ClaimShop - Communication

ClaimShop - Customer Feedback

ClaimShop - Eco-system

ClaimShop - eVoucher

ClaimShop - Fraud Alert

ClaimShop - Loss Registration

ClaimShop - Machine Learning (add-on AI Cost Control)

ClaimShop - Integrations

ClaimShop - Price Engine

ClaimShop - Repair & Valuation

ClaimShop - Replacement

ClaimShop - System Management

ClaimShop - User & Access Management

ClaimShop - Settlement

Message

Schedule maintenance - ClaimShop - Server Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 19, 2024 - 21:00 CEST

2024-04-30 07:02:36 UTC UTC

STATUS

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2024-04-30 07:02:36 UTC UTC

STATUS

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2024-04-30 07:02:36 UTC UTC

STATUS

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2024-04-30 07:02:36 UTC UTC

STATUS

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2024-04-30 07:02:36 UTC UTC

STATUS

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StatusGator has 8 months of Scalepoint status history.

Scalepoint Components and Services

View details of the current Scalepoint status below.

Name

Status

Details

Scalepoint Access Management & System Settings

UP See more

Scalepoint AI Cost Control

UP See more

Scalepoint All (Entire system affected)

UP See more

Scalepoint Analytics

UP See more

Scalepoint Automation Engine

UP See more

Scalepoint BIlinfo (ECO add-on)

UP See more

Scalepoint CABAS (ECO add-on)

UP See more

Scalepoint Calculation

UP See more

Scalepoint Catalogue

UP See more

Scalepoint Catalogue Designer

UP See more

Scalepoint ClaimShop integration (ECO add-on)

UP See more

Scalepoint Communication

UP See more

Scalepoint Communication Designer

UP See more

Scalepoint Connector API

UP See more

Scalepoint CPR integration (ECO add-on)

UP See more

Scalepoint Customer Feedback

UP See more

Scalepoint Eco-system

UP See more

Scalepoint EDI Subrogation (ECO add-on)

UP See more

Scalepoint eVoucher

UP See more

Scalepoint File & Log Management

UP See more

Scalepoint FORSI (ECO add-on)

UP See more

Scalepoint F&P attest (ECO add-on)

UP See more

Scalepoint Fraud Alert

UP See more

Scalepoint Integrations

UP See more

Scalepoint Journey Launch

UP See more

Scalepoint Loss Registration

UP See more

Scalepoint Machine Learning (add-on AI Cost Control)

UP See more

Scalepoint Major Events

UP See more

Scalepoint Material Supplier (ECO add-on)

UP See more

Scalepoint Mediconnect (ECO add-on)

UP See more

Scalepoint MEPS (ECO add-on)

UP See more

Scalepoint Mobile App

UP See more

Scalepoint My Claim

UP See more

Scalepoint NemHandel (ECO add-on)

UP See more

Scalepoint Network Management

UP See more

Scalepoint Offer & Invoice Validation

UP See more

Scalepoint Online Claim Notification

UP See more

Scalepoint Participant & Service Management

UP See more

Scalepoint Payment & Reserve

UP See more

Scalepoint Payment & Reserves

UP See more

Scalepoint Policy Validation

UP See more

Scalepoint Price Engine

UP See more

Scalepoint Process Engine

UP See more

Scalepoint Referral Engine

UP See more

Scalepoint Repair & Valuation

UP See more

Scalepoint Replacement

UP See more

Scalepoint Sandbox

UP See more

Scalepoint Service Portal

UP See more

Scalepoint Service & Task Management

UP See more

Scalepoint Settlement

UP See more

Scalepoint Shop

UP See more

Scalepoint Sigma (ECO add-on)

UP See more

Scalepoint Simulation

UP See more

Scalepoint Sparepart Saver (add-on AI Cost Control)

UP See more

Scalepoint Subrogation

UP See more

Scalepoint Supplier Management

UP See more

Scalepoint Supplier portal

UP See more

Scalepoint Supplier Portal

UP See more

Scalepoint System Management

UP See more

Scalepoint User & Access Management

UP See more

Scalepoint Work Management

UP See more

No outages or status changes in the last 24 hours

Scalepoint status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,590 status pages

About Our Scalepoint Status Page Integration

Scalepoint is a Legal solution that StatusGator has been monitoring since August 2023. Over the past 8 months, we have collected data on on more than 126 outages that affected Scalepoint users. When Scalepoint publishes downtime on their status page, they do so across 150 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Scalepoint to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 500 notifications to our users about Scalepoint incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Scalepoint is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Scalepoint is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Scalepoint posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Scalepoint enters a pre-planned maintenance window, keeping you up to date.

Since Scalepoint publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Scalepoint posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Scalepoint has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Scalepoint has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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