Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since August 9, 2018

Recent Events

Start Time Type Length Message Details
November 14, 2018 00:33 UTC WARN ongoing Professional Cloud Platform - Hierarchy Timeouts Investigating - We are currently investigating an issue in which clients with hierarchy enabled a...
November 14, 2018 00:22 UTC DOWN 10 minutes Post-Upgrade Optimization Updates Update - We continue to optimize our upgraded infrastructure. Current issues that customers may e...
November 08, 2018 20:52 UTC WARN 5 days Post-Upgrade Optimization Updates Update - We continue to optimize our upgraded infrastructure. Current issues that customers may e...
November 05, 2018 22:57 UTC DOWN 3 days Professional Cloud Platform Unavailable Monitoring - The Smarsh platform at app.smarsh.com and related core features are now available fo...
November 01, 2018 17:08 UTC WARN 4 days Platform Errors/Unable to Login Identified - This issue is currently on hold as we focus our attention on the remediation of the ...
October 31, 2018 11:17 UTC DOWN 1 day Smarsh Platform Unavailable Update - The Archiving Platform is now accessible for use. Smarsh will continue to closely monito...
October 29, 2018 18:22 UTC WARN 1 day Ongoing Intermittent Issues with the Smarsh Platform Investigating - Smarsh is currently experiencing intermittent stability issues with the platform....
October 29, 2018 13:18 UTC DOWN about 5 hours Smarsh Archiving Platform Unavailable Investigating - The Smarsh Archiving Platform is currently unavailable. Archiving of new content ...
October 27, 2018 17:43 UTC WARN 2 days Intermittent Timeout Issue in the Platform Update - We are continuing to work on a fix for this issue. Oct 25, 11:44 PDT
October 27, 2018 16:22 UTC DOWN about 1 hour Archiving Platform Unavailable Identified - We are currently performing emergency maintenance on The Archiving Platform. No ETA...