Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since August 9, 2018

Recent Events

Start Time Type Length Message Details
January 04, 2019 23:13 UTC WARN ongoing Professional Cloud - Intermittent Timeouts Investigating - Some ProCloud users may experience intermittent timeouts or slowness when attempt...
January 03, 2019 23:30 UTC WARN about 1 hour Professional Cloud Email Ingestion Delay Identified - We have identified an issue that is delaying email ingestion. We are working to reso...
December 28, 2018 18:52 UTC WARN 6 days Professional Cloud Platform Accessibility Investigating - We are currently investigating slow performance in our Professional Cloud environ...
December 28, 2018 14:15 UTC DOWN about 5 hours Professional Cloud Archive Data Ingestion Update - We are continuing to investigate this issue. Dec 28, 08:28 PST
November 14, 2018 00:33 UTC WARN about 1 month Professional Cloud Platform Accessibility Monitoring - We are no longer seeing timeouts or general slowness in platform. We will continue t...
November 14, 2018 00:22 UTC DOWN 10 minutes Post-Upgrade Optimization Updates Update - We continue to optimize our upgraded infrastructure. Current issues that customers may e...
November 08, 2018 20:52 UTC WARN 5 days Post-Upgrade Optimization Updates Update - We continue to optimize our upgraded infrastructure. Current issues that customers may e...
November 05, 2018 22:57 UTC DOWN 3 days Professional Cloud Platform Unavailable Monitoring - The Smarsh platform at app.smarsh.com and related core features are now available fo...
November 01, 2018 17:08 UTC WARN 4 days Platform Errors/Unable to Login Identified - This issue is currently on hold as we focus our attention on the remediation of the ...
October 31, 2018 11:17 UTC DOWN 1 day Smarsh Platform Unavailable Update - The Archiving Platform is now accessible for use. Smarsh will continue to closely monito...