Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 2 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since August 9, 2018

Recent Events

Start Time Type Length Message Details
March 20, 2020 04:06 UTC DOWN ongoing Professional Archive - Policy Scanning Update - We will be closely monitoring the policy scanning backlog burndown over the weekend. Add...
March 18, 2020 23:16 UTC WARN 1 day Professional Archive - Policy Scanning Update - Policy scanning continues to be delayed by more than 24 hours for all content channels. ...
March 05, 2020 20:06 UTC WARN 4 days Professional Archive – Email Policy Scanning Update - Email policy scanning lag improved over the weekend and is now under 30 hours. We contin...
March 02, 2020 20:11 UTC MAINTENANCE about 3 hours Enterprise Archive AWS Multi-Tenant - UI Emergency Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
February 28, 2020 17:06 UTC WARN 3 days Professional Archive - Facebook Update - Smarsh is continuing to wait on a response from Facebook to re-establish the content fee...
February 28, 2020 05:16 UTC DOWN about 1 hour Enterprise Archive AWS Multi-Tenant - Message Ingestion and Search Investigating - We have identified an issue with a storage partition being full. Our team is cur...
February 27, 2020 17:51 UTC WARN about 6 hours Enterprise Archive AWS Multi-Tenant - Email Ingestion Update - We are continuing to make progress on restoring the service connection to Email Gateway....
February 22, 2020 01:01 UTC MAINTENANCE 2 days Web Archiving - Emergency Maintenance Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Feb 22...
February 21, 2020 21:41 UTC WARN 20 minutes Enterprise Archive AWS Multi-Tenant Mail Ingestion Delayed Update - We are continuing to monitor for any further issues. Feb 21, 08:53 PST
February 21, 2020 16:21 UTC DOWN about 5 hours Enterprise Archive AWS Multi-Tenant Mail Ingestion Delayed Update - We are continuing to monitor for any further issues. Feb 21, 08:53 PST