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Current Smarsh status is DOWN

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Recent Smarsh Outages and Issues

Follow the recent outages and downtime for Smarsh in the table below.

Start Time

Type

Length

Message

Details

March 20, 2020 04:06 UTC

DOWN

ongoing

MW-330 - SOCIALITE - Socialite Servers Hardware Optimization

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Start Time

March 20, 2020 04:06 UTC

Type DOWN
Affected Components

Professional Archive - Archiving Services - Social Media Archiving

Message

MW-330 - SOCIALITE - Socialite Servers Hardware Optimization

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 3, 00:00 PDT

March 18, 2020 23:16 UTC

WARN

1 day

Professional Archive - Policy Scanning

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Start Time

March 18, 2020 23:16 UTC

Type WARN
Affected Components

Professional Archive - Archiving Services - Archiving Platform

Message

Professional Archive - Policy Scanning

Details

Update - Policy scanning continues to be delayed by more than 24 hours for all content channels. Next update by Mar 20, 09:00 PDT. Mar 19, 09:44 PDT

March 05, 2020 20:06 UTC

WARN

4 days

Professional Archive – Email Policy Scanning

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Start Time

March 05, 2020 20:06 UTC

Type WARN
Affected Components

Professional Archive - Archiving Services - Archiving Platform

Message

Professional Archive – Email Policy Scanning

Details

Update - Email policy scanning lag improved over the weekend and is now under 30 hours. We continue to monitor. Next update by Mar 10, 17:00 PDT Mar 9, 09:05 PDT

March 02, 2020 20:11 UTC

MAINT

about 3 hours

Enterprise Archive AWS Multi-Tenant - UI Emergency Maintenance

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Start Time

March 02, 2020 20:11 UTC

Type MAINT
Affected Components

Enterprise Archive - Multi-Tenant - Supervision

Enterprise Archive - Multi-Tenant - eDiscovery

Enterprise Archive - Multi-Tenant - Ingestion

Enterprise Archive - Multi-Tenant - DR Replication

Message

Enterprise Archive AWS Multi-Tenant - UI Emergency Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 2, 12:10 PST

February 28, 2020 17:06 UTC

WARN

3 days

Professional Archive - Facebook

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Start Time

February 28, 2020 17:06 UTC

Type WARN
Affected Components

Professional Archive - Archiving Services - Social Media Archiving

Message

Professional Archive - Facebook

Details

Update - Smarsh is continuing to wait on a response from Facebook to re-establish the content feed to the Professional Archive.Facebook content continues to be unavailable starting from 2/28/2020. We have confirmed that Activation and Re-activation of Facebook profiles is also impacted.Next update by Mar 2, 17:00 PST Feb 28, 17:01 PST

2024-04-11 01:56:56 UTC UTC

STATUS

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2024-04-11 01:56:56 UTC UTC

STATUS

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2024-04-11 01:56:56 UTC UTC

STATUS

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2024-04-11 01:56:56 UTC UTC

STATUS

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2024-04-11 01:56:56 UTC UTC

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Sign Up for More Smarsh History

StatusGator has over 5 years of Smarsh status history.

No outages or status changes in the last 24 hours

Smarsh status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Smarsh Outage and Status History

We've been monitoring Smarsh outages since August 9, 2018.
Here's the history of service outages we've observed from the Smarsh Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Smarsh Status Page Integration

Smarsh is a service that StatusGator has been monitoring since August 2018. Over the past over 5 years, we have collected data on on more than 173 outages that affected Smarsh users. When Smarsh publishes downtime on their status page, they do so across 18 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Smarsh to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Smarsh is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Smarsh is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Smarsh posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smarsh enters a pre-planned maintenance window, keeping you up to date.

Since Smarsh publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Smarsh posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Smarsh has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Smarsh has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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