| January 04, 2019 23:13 UTC |
WARN
|
ongoing
|
|
Professional Cloud - Intermittent Timeouts |
Investigating - Some ProCloud users may experience intermittent timeouts or slowness when attempt... |
| January 03, 2019 23:30 UTC |
WARN
|
about 1 hour
|
|
Professional Cloud Email Ingestion Delay |
Identified - We have identified an issue that is delaying email ingestion. We are working to reso... |
| December 28, 2018 18:52 UTC |
WARN
|
6 days
|
|
Professional Cloud Platform Accessibility |
Investigating - We are currently investigating slow performance in our Professional Cloud environ... |
| December 28, 2018 14:15 UTC |
DOWN
|
about 5 hours
|
|
Professional Cloud Archive Data Ingestion |
Update - We are continuing to investigate this issue. Dec 28, 08:28 PST |
| November 14, 2018 00:33 UTC |
WARN
|
about 1 month
|
|
Professional Cloud Platform Accessibility |
Monitoring - We are no longer seeing timeouts or general slowness in platform. We will continue t... |
| November 14, 2018 00:22 UTC |
DOWN
|
10 minutes
|
|
Post-Upgrade Optimization Updates |
Update - We continue to optimize our upgraded infrastructure. Current issues that customers may e... |
| November 08, 2018 20:52 UTC |
WARN
|
5 days
|
|
Post-Upgrade Optimization Updates |
Update - We continue to optimize our upgraded infrastructure. Current issues that customers may e... |
| November 05, 2018 22:57 UTC |
DOWN
|
3 days
|
|
Professional Cloud Platform Unavailable |
Monitoring - The Smarsh platform at app.smarsh.com and related core features are now available fo... |
| November 01, 2018 17:08 UTC |
WARN
|
4 days
|
|
Platform Errors/Unable to Login |
Identified - This issue is currently on hold as we focus our attention on the remediation of the ... |
| October 31, 2018 11:17 UTC |
DOWN
|
1 day
|
|
Smarsh Platform Unavailable |
Update - The Archiving Platform is now accessible for use. Smarsh will continue to closely monito... |
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