| November 14, 2018 00:33 UTC |
WARN
|
ongoing
|
|
Professional Cloud Platform - Hierarchy Timeouts |
Investigating - We are currently investigating an issue in which clients with hierarchy enabled a... |
| November 14, 2018 00:22 UTC |
DOWN
|
10 minutes
|
|
Post-Upgrade Optimization Updates |
Update - We continue to optimize our upgraded infrastructure. Current issues that customers may e... |
| November 08, 2018 20:52 UTC |
WARN
|
5 days
|
|
Post-Upgrade Optimization Updates |
Update - We continue to optimize our upgraded infrastructure. Current issues that customers may e... |
| November 05, 2018 22:57 UTC |
DOWN
|
3 days
|
|
Professional Cloud Platform Unavailable |
Monitoring - The Smarsh platform at app.smarsh.com and related core features are now available fo... |
| November 01, 2018 17:08 UTC |
WARN
|
4 days
|
|
Platform Errors/Unable to Login |
Identified - This issue is currently on hold as we focus our attention on the remediation of the ... |
| October 31, 2018 11:17 UTC |
DOWN
|
1 day
|
|
Smarsh Platform Unavailable |
Update - The Archiving Platform is now accessible for use. Smarsh will continue to closely monito... |
| October 29, 2018 18:22 UTC |
WARN
|
1 day
|
|
Ongoing Intermittent Issues with the Smarsh Platform |
Investigating - Smarsh is currently experiencing intermittent stability issues with the platform.... |
| October 29, 2018 13:18 UTC |
DOWN
|
about 5 hours
|
|
Smarsh Archiving Platform Unavailable |
Investigating - The Smarsh Archiving Platform is currently unavailable. Archiving of new content ... |
| October 27, 2018 17:43 UTC |
WARN
|
2 days
|
|
Intermittent Timeout Issue in the Platform |
Update - We are continuing to work on a fix for this issue. Oct 25, 11:44 PDT |
| October 27, 2018 16:22 UTC |
DOWN
|
about 1 hour
|
|
Archiving Platform Unavailable |
Identified - We are currently performing emergency maintenance on The Archiving Platform. No ETA... |
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