Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 3 WARN notices last 30 days
  • There were 2 DOWN notices last 30 days

Status History

Monitoring since May 3, 2017

Recent Events

Start Time Type Length Message Details
May 23, 2019 21:26 UTC DOWN about 3 hours Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US and EU customers) Update - We are continuing to work on a fix for this issue. May 23, 19:52 EDT
May 10, 2019 06:16 UTC WARN 6 minutes We are seeing an increase in "delays"/4xx errors on outbound message delivery for some SparkPost and SparkPost Enterprise customers (EU hosted only) Monitoring - A fix has been implemented and we are monitoring the results. May 10, 02:20 EDT
May 07, 2019 15:48 UTC DOWN 9 minutes Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (EU hosted only) Investigating - We are experiencing an elevated level of API and UI errors and latency for our AP...
May 07, 2019 05:53 UTC WARN about 1 hour Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (EU hosted only) Monitoring - A fix has been implemented and we are monitoring the results. May 7, 02:37 EDT
April 30, 2019 12:09 UTC WARN about 1 hour Suppression List Search: Elevated 5xx error rates and increased timeouts for some SparkPost and SparkPost Enterprise customers Identified - The problem has been identified and we are applying a fix. Thank you for your patie...
March 25, 2019 14:40 UTC WARN about 1 hour Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) Monitoring - A fix has been implemented and we are monitoring the results. Mar 25, 11:25 EDT
March 22, 2019 09:38 UTC WARN about 8 hours Support Platform - unable to reply Monitoring - We have a workaround in place and are working with our support system vendor on a co...
February 20, 2019 15:04 UTC MAINTENANCE about 6 hours Scheduled Maintenance - Metrics and Message Events Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Feb 20...
February 19, 2019 16:43 UTC WARN about 2 hours We are seeing an increase in "delays"/4xx errors on outbound message delivery to some outlook.com domains for some SparkPost and SparkPost Enterprise customers (US and EU) Identified - The issue has been identified and a fix is being implemented. Feb 19, 12:39 EST
February 15, 2019 17:35 UTC WARN about 1 hour Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only) Investigating - We are investigating an increase in delivery latency for some outbound messages. ...