| May 08, 2020 20:14 UTC |
WARN
|
1 day
|
|
Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) |
Monitoring - We fixed the issue with the Events API service connecting to the new data backend an... |
| May 08, 2020 18:49 UTC |
DOWN
|
about 1 hour
|
|
Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) |
Identified - We are continuing to work with our service provider to bring Events API back up. May... |
| May 08, 2020 15:39 UTC |
WARN
|
about 3 hours
|
|
Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) |
Monitoring - Events data is up to date since 1AM UTC and we are continuing to backfill older data... |
| May 08, 2020 09:59 UTC |
DOWN
|
about 6 hours
|
|
Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) |
Investigating - We have identified an issue with our database cluster and are investigating. Cust... |
| May 08, 2020 00:09 UTC |
WARN
|
about 10 hours
|
|
Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) |
Monitoring - The database has been restored and the API is up and serving requests. Data loading ... |
| May 07, 2020 21:44 UTC |
DOWN
|
about 2 hours
|
|
Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) |
Update - We have identified the issue with our database cluster and our service provider has fini... |
| May 07, 2020 19:54 UTC |
WARN
|
about 2 hours
|
|
Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) |
Update - We are continuing to investigate this issue. May 7, 15:51 EDT |
| April 06, 2020 19:19 UTC |
WARN
|
about 3 hours
|
|
Elevated 5xx Events API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) |
Identified - The backend service issue is resolved. There are no more Events API errors. Some d... |
| March 13, 2020 18:09 UTC |
WARN
|
about 5 hours
|
|
Webhook delays for some SparkPost and SparkPost Enterprise customers (US hosted only) |
Monitoring - We have implemented a fix and data should be caught up. We continue to monitor the s... |
| March 03, 2020 18:44 UTC |
MAINTENANCE
|
20 minutes
|
|
SparkPost EU: Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
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