Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 4 WARN notices last 30 days
  • There were 3 DOWN notices last 30 days

Status History

Monitoring since May 3, 2017

Recent Events

Start Time Type Length Message Details
May 08, 2020 20:14 UTC WARN 1 day Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) Monitoring - We fixed the issue with the Events API service connecting to the new data backend an...
May 08, 2020 18:49 UTC DOWN about 1 hour Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) Identified - We are continuing to work with our service provider to bring Events API back up. May...
May 08, 2020 15:39 UTC WARN about 3 hours Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) Monitoring - Events data is up to date since 1AM UTC and we are continuing to backfill older data...
May 08, 2020 09:59 UTC DOWN about 6 hours Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) Investigating - We have identified an issue with our database cluster and are investigating. Cust...
May 08, 2020 00:09 UTC WARN about 10 hours Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) Monitoring - The database has been restored and the API is up and serving requests. Data loading ...
May 07, 2020 21:44 UTC DOWN about 2 hours Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) Update - We have identified the issue with our database cluster and our service provider has fini...
May 07, 2020 19:54 UTC WARN about 2 hours Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only) Update - We are continuing to investigate this issue. May 7, 15:51 EDT
April 06, 2020 19:19 UTC WARN about 3 hours Elevated 5xx Events API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) Identified - The backend service issue is resolved. There are no more Events API errors. Some d...
March 13, 2020 18:09 UTC WARN about 5 hours Webhook delays for some SparkPost and SparkPost Enterprise customers (US hosted only) Monitoring - We have implemented a fix and data should be caught up. We continue to monitor the s...
March 03, 2020 18:44 UTC MAINTENANCE 20 minutes SparkPost EU: Database Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...