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Current Yousign status is UP

We checked the official Yousign Status Page 36 sec. ago. Learn more
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Recent Yousign Outages and Issues

Follow the recent outages and downtime for Yousign in the table below.

Start Time

Type

Length

Message

Details

May 16, 2024 08:37 UTC

WARN

1 day

[Production + Sandbox] - V3 - APP + API - Email delivery issue

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Start Time

May 16, 2024 08:37 UTC

Type WARN
Affected Components

Yousign Notification Providers

Message

[Production + Sandbox] - V3 - APP + API - Email delivery issue

Details

Identified - Emails notifications sent since May 14th from 3pm to Microsoft email servers can be blocked (spam or quarantine). This may prevent you or your recipients from receiving :- Invitations to sign- Reminders- Account creation emails- OTP codes by email- Password modification emailsAll emails from notifications@yousign.app or notifications@sandbox.yousign.app may be impacted.As a workaround you can :- Check your spam folder and mark Yousign's emails as legitimate (not spam)- Modify signers' email addresses with non Microsoft email addresses- Share signature links manually with your signers following this process : https://help.yousign.app/en/articles/72797-share-a-signature-link- Change the authentication mode to OTP by SMSOur teams are actively working on this issue.If you have urgent questions, please contact our support team by sending an email to support@yousign.com.Start date : 14/05/2024 - 15:00 May 16, 2024 - 10:37 CEST

April 22, 2024 10:12 UTC

WARN

5 minutes

Unavailability

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Start Time

April 22, 2024 10:12 UTC

Type WARN
Affected Components

Yousign V2 - API V2 - https://api.yousign.com

Yousign V2 - APP V2 - https://webapp.yousign.com

Yousign V3 - APP V3 - https://yousign.app

Yousign V3 - API V3 - https://api.yousign.app

Message

Unavailability

Details

Identified - Yousign encounters a partial outage. Everything linked to documents are affected (upload, download, preview...). Document signing is also delayed. Our engineers are working to resolve this as fast as possible.We will update you again shortly here.If you have urgent questions, please contact our support team by sending an email to support@yousign.com. Apr 22, 2024 - 12:12 CEST

April 10, 2024 18:02 UTC

MAINT

about 14 hours

Scheduled maintenance : billing system upgrade

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Start Time

April 10, 2024 18:02 UTC

Type MAINT
Affected Components

Yousign V2 - API V2 - https://api.yousign.com

Yousign V2 - APP V2 - https://webapp.yousign.com

Yousign V3 - API V3 - https://api.yousign.app

Yousign V3 - APP V3 - https://yousign.app

Message

Scheduled maintenance : billing system upgrade

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 10, 2024 - 20:00 CEST

April 07, 2024 04:32 UTC

MAINT

about 5 hours

Experiencing Issues with Chargebee API

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Start Time

April 07, 2024 04:32 UTC

Type MAINT
Affected Components

Chargebee API

Message

Experiencing Issues with Chargebee API

April 06, 2024 04:32 UTC

MAINT

about 5 hours

Experiencing Issues with Chargebee API

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Start Time

April 06, 2024 04:32 UTC

Type MAINT
Affected Components

Chargebee API

Message

Experiencing Issues with Chargebee API

2024-05-18 02:57:39 UTC UTC

STATUS

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2024-05-18 02:57:39 UTC UTC

STATUS

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2024-05-18 02:57:39 UTC UTC

STATUS

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2024-05-18 02:57:39 UTC UTC

STATUS

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2024-05-18 02:57:39 UTC UTC

STATUS

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StatusGator has over 4 years of Yousign status history.

Yousign Components and Services

View details of the current Yousign status below.

Name

Status

Details

Yousign API V2 - https://api.yousign.com

UP See more

Yousign API V3 - https://api.yousign.app

UP See more

Yousign APP V2 - https://webapp.yousign.com

UP See more

Yousign APP V3 - https://yousign.app

UP See more

Yousign Chargebee API

UP See more

Yousign Notification Providers

UP See more

Yousign Website - https://yousign.com

UP See more

No outages or status changes in the last 24 hours

Yousign status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Yousign Outage and Status History

We've been monitoring Yousign outages since November 10, 2019.
Here's the history of service outages we've observed from the Yousign Status Page:

Instant enriched data from
3,590 status pages

About Our Yousign Status Page Integration

Yousign is a Legal solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 365 outages that affected Yousign users. When Yousign publishes downtime on their status page, they do so across 7 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Yousign to get notified when it's down, is under maintenance, or has an outage. We've sent more than 500 notifications to our users about Yousign incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Yousign is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Yousign is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Yousign posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Yousign enters a pre-planned maintenance window, keeping you up to date.

Since Yousign publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Yousign posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Yousign has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Yousign has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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