Is AlayaCare down?
Current AlayaCare status is UP

We checked the official AlayaCare Status Page 1 min. 39 sec. ago. Learn more
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Recent AlayaCare Outages and Issues

Follow the recent outages and downtime for AlayaCare in the table below.

Start Time

Type

Length

Message

Details

May 03, 2024 16:20 UTC

WARN

10 minutes

[USA] Production Service Impairment

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Start Time

May 03, 2024 16:20 UTC

Type WARN
Affected Components

US Data Center - AlayaCare Cloud Application - US

Message

[USA] Production Service Impairment

Details

We are currently experiencing a Service Impairment to AlayaCare's Production environment.

Users may be unable to log in or work within the web or mobile app.

Our Incident Response Team is currently investigating and working hard to restore access as soon as possible.

We apologize for any inconvenience caused and thank you for your patience while we're working to resolve this incident.

Incident Date and Time: 05/03/2024 - 11:58 am

May 02, 2024 19:20 UTC

DOWN

36 minutes

ANZ - Staging and Production Outage (Keycloak enabled only)

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Start Time

May 02, 2024 19:20 UTC

Type DOWN
Affected Components

ANZ Data Center - AlayaCare Cloud Application - ANZ

Message

ANZ - Staging and Production Outage (Keycloak enabled only)

Details

We are currently experiencing a system outage within AlayaCare's Staging and Production environment where Keycloak is enabled. Users may experience the inability to log into AlayaCare.

We are aware of the issue and are currently investigating to find a solution as soon as possible.

Thank you for your patience.

May 01, 2024 16:01 UTC

MAINT

about 1 hour

CAN - Production Service Impairment

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Start Time

May 01, 2024 16:01 UTC

Type MAINT
Affected Components

ANZ AlayaCare Residential - AlayaCare Residential - ANZ

Message

CAN - Production Service Impairment

Details

We have applied the fix to the Production Environment and seeing that loading times are now normalizing.

We are still actively monitoring the situation however performance across the platform should now be stabilized.

We sincerely apologize for the disruption and will follow up with a root cause analysis when available.
---
Nous avons appliqué la correction à l'environnement de production et nous constatons que les temps de chargement se normalisent.

Nous continuons à surveiller activement la situation, mais les performances de l'ensemble de la plateforme devraient maintenant être stabilisées.

Nous nous excusons sincèrement pour cette perturbation et nous ferons un suivi avec une analyse des causes profondes dès qu'elle sera disponible.

April 30, 2024 06:00 UTC

MAINT

about 2 hours

ANZ - Production Service Impairment Performance (IN - AC Residential)

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Start Time

April 30, 2024 06:00 UTC

Type MAINT
Affected Components

US Data Center - AlayaCare Cloud Application - US

Message

ANZ - Production Service Impairment Performance (IN - AC Residential)

Details

The immediate problem seems to be resolved. We are continuing to investigate to find the root cause and monitor to ensure the system remains responsive.

April 30, 2024 00:15 UTC

WARN

15 minutes

ANZ - Production Service Impairment Performance (IN - AC Residential)

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Start Time

April 30, 2024 00:15 UTC

Type WARN
Affected Components

ANZ AlayaCare Residential - AlayaCare Residential - ANZ

Message

ANZ - Production Service Impairment Performance (IN - AC Residential)

Details

We are currently experiencing intermittent performance problems within AlayaCare's Production environment for AlayaCare Residential in Australia. Users may experience longer than expected load times during this incident.

We are aware of the issue and are currently investigating to find a solution as soon as possible.

Thank you for your patience.

2024-05-06 18:26:19 UTC UTC

STATUS

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2024-05-06 18:26:19 UTC UTC

STATUS

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2024-05-06 18:26:19 UTC UTC

STATUS

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2024-05-06 18:26:19 UTC UTC

STATUS

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2024-05-06 18:26:19 UTC UTC

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StatusGator has 11 months of AlayaCare status history.

AlayaCare Components and Services

View details of the current AlayaCare status below.

Name

Status

Details

AlayaCare ANZ Procura

UP See more

AlayaCare Cloud Application - ANZ

UP See more

AlayaCare Cloud Application - Canada

UP See more

AlayaCare Cloud Application - Data Exploration

UP See more

AlayaCare Cloud Application - LHIN Integration

UP See more

AlayaCare Cloud Application - US

UP See more

AlayaCare Connector

UP See more

AlayaCare CRESCENDO Clinical

UP See more

AlayaCare CRESCENDO Financial

UP See more

AlayaCare Residential - ANZ

UP See more

No outages or status changes in the last 24 hours

AlayaCare status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our AlayaCare Status Page Integration

AlayaCare is a Healthcare solution that StatusGator has been monitoring since June 2023. Over the past 11 months, we have collected data on on more than 131 outages that affected AlayaCare users. When AlayaCare publishes downtime on their status page, they do so across 13 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor AlayaCare to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular healthcare services monitored on our platform. We've sent more than 100 notifications to our users about AlayaCare incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If AlayaCare is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when AlayaCare is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

AlayaCare posts separate notifications for planned maintenance work. StatusGator will notify subscribers when AlayaCare enters a pre-planned maintenance window, keeping you up to date.

AlayaCare does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate AlayaCare maintenance events into your unified calendar.

When AlayaCare posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When AlayaCare has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because AlayaCare has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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