Is Clever Support down?
Current Clever Support status is UP

We checked the official Clever Support Status Page 3 min. 23 sec. ago. Learn more
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Recent Clever Support Outages and Issues

Follow the recent outages and downtime for Clever Support in the table below.

Start Time

Type

Length

Message

Details

August 09, 2023 02:56 UTC

WARN

25 minutes

Clever Support / Help Center Unavailable

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Start Time

August 09, 2023 02:56 UTC

Type WARN
Affected Components

Support

Message

Clever Support / Help Center Unavailable

Details

Monitoring - Clever's helpdesk provider is stabilizing services and access to support.clever.com is restored. We continue to monitor the incident to ensure stable access to Clever's support services. https://status.salesforce.com/generalmessages/1168 Aug 08, 2023 - 19:55 PDT

August 09, 2023 01:16 UTC

DOWN

about 2 hours

Clever Support / Help Center Unavailable

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Start Time

August 09, 2023 01:16 UTC

Type DOWN
Affected Components

Support

Message

Clever Support / Help Center Unavailable

Details

Identified - Clever's helpdesk provider is experiencing a full outage impacting access to support.clever.com. Our team is monitoring the situation and will provide updates as information becomes available. Aug 08, 2023 - 18:15 PDT

April 07, 2023 23:21 UTC

WARN

about 16 hours

New Support Requests Unavailable

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Start Time

April 07, 2023 23:21 UTC

Type WARN
Affected Components

Support

Message

New Support Requests Unavailable

Details

Investigating - Clever’s help desk provider (Salesforce) is currently experiencing issues. As a result, Clever Support’s new request form is temporarily unavailable. We are monitoring and will provide an update once we have a resolution from Salesforce. Apr 07, 2023 - 16:17 PDT

March 15, 2023 13:31 UTC

DOWN

about 2 hours

Clever Support: Phone service outage

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Start Time

March 15, 2023 13:31 UTC

Type DOWN
Affected Components

Support

Message

Clever Support: Phone service outage

Details

Update - We are continuing to investigate this issue. Mar 15, 2023 - 06:30 PDT

December 12, 2022 14:16 UTC

WARN

about 6 hours

Unable to edit app links

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Start Time

December 12, 2022 14:16 UTC

Type WARN
Affected Components

Support

Message

Unable to edit app links

Details

Investigating - We are experiencing an issue that is preventing teachers from editing and deleting links on Teacher Pages when using a mobile device. Editing and deleting these links should work as expected on desktop. We’re investigating the issue and will provide regular status updates. Dec 12, 2022 - 06:13 PST

2024-04-11 15:27:41 UTC UTC

STATUS

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2024-04-11 15:27:41 UTC UTC

STATUS

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2024-04-11 15:27:41 UTC UTC

STATUS

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2024-04-11 15:27:41 UTC UTC

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2024-04-11 15:27:41 UTC UTC

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Sign Up for More Clever Support History

StatusGator has almost 4 years of Clever Support status history.

No outages or status changes in the last 24 hours

Clever Support status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Clever Support Outage and Status History

We've been monitoring Clever Support outages since April 24, 2020.
Here's the history of service outages we've observed from the Clever Support Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Clever Support Status Page Integration

Clever Support is an Education solution that StatusGator has been monitoring since April 2020. Over the past almost 4 years, we have collected data on on more than 183 outages that affected Clever Support users. When Clever Support publishes downtime on their status page, they do so across 16 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 600 StatusGator users monitor Clever Support to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 20,900 notifications to our users about Clever Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Clever Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Clever Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Clever Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Clever Support enters a pre-planned maintenance window, keeping you up to date.

Since Clever Support publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Clever Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Clever Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Clever Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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