Is Convoso down?
Current Convoso status is UP

We checked the official Convoso Status Page 4 min. 19 sec. ago. Learn more
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Recent Convoso Outages and Issues

Follow the recent outages and downtime for Convoso in the table below.

Start Time

Type

Length

Message

Details

May 11, 2024 14:43 UTC

DOWN

about 2 hours

Some customers may experience calls not properly connecting

See more
Start Time

May 11, 2024 14:43 UTC

Type DOWN
Affected Components

Agent Interface - Dialer

Message

Some customers may experience calls not properly connecting

Details

Update - Work continues to investigate this issue. We have upgraded this to a Major outage. May 11, 2024 - 07:42 PDT

May 07, 2024 14:33 UTC

WARN

about 1 hour

Customers may experience users timing out, resulting in Forced Pauses intermittently

See more
Start Time

May 07, 2024 14:33 UTC

Type WARN
Affected Components

Agent Interface - Dialer

Message

Customers may experience users timing out, resulting in Forced Pauses intermittently

Details

Identified - Some customers may experience their agents timing out, resulting in Forced Pauses, at this time due to a failsafe triggering. We have identified the cause and are working to resolve this at a Priority 1 importance. May 07, 2024 - 07:00 PDT

April 12, 2024 22:13 UTC

WARN

10 minutes

Calls may not be completing for some customers

See more
Start Time

April 12, 2024 22:13 UTC

Type WARN
Affected Components

Agent Interface - Dialer

Message

Calls may not be completing for some customers

Details

Investigating - We have identified that calls may not be completing for a subset of users. We are actively investigating this issue at the highest urgency. Apr 12, 2024 - 15:11 PDT

April 04, 2024 21:53 UTC

WARN

30 minutes

System Outage

See more
Start Time

April 04, 2024 21:53 UTC

Type WARN
Affected Components

Admin Interface - Campaigns and Hopper

Admin Interface - Workflow Automation

Admin Interface - API

Admin Interface - Leads

Admin Interface - Reports and Dashboards

Agent Interface - Scripts

Agent Interface - Dialer

Message

System Outage

Details

Monitoring - Our network carriers have restored connectivity at this time. We are verifying full functionality but users should once again be able to access the Convoso platform. Apr 04, 2024 - 14:43 PDT

April 04, 2024 21:18 UTC

DOWN

35 minutes

System Outage

See more
Start Time

April 04, 2024 21:18 UTC

Type DOWN
Affected Components

Admin Interface - Campaigns and Hopper

Admin Interface - Workflow Automation

Admin Interface - API

Admin Interface - Leads

Admin Interface - Reports and Dashboards

Agent Interface - Scripts

Agent Interface - Dialer

Message

System Outage

Details

Investigating - We are currently experiencing a platform Outage. The team is urgently investigating this issue to evaluate the full impact and working to resolve. Apr 04, 2024 - 14:14 PDT

2024-05-11 17:29:53 UTC UTC

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2024-05-11 17:29:53 UTC UTC

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2024-05-11 17:29:53 UTC UTC

STATUS

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2024-05-11 17:29:53 UTC UTC

STATUS

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2024-05-11 17:29:53 UTC UTC

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StatusGator has over 1 year of Convoso status history.

Convoso Components and Services

View details of the current Convoso status below.

Name

Status

Details

Convoso API

UP See more

Convoso AWS route53

UP See more

Convoso AWS s3-us-west-2

UP See more

Convoso Billing

UP See more

Convoso Campaigns and Hopper

UP See more

Convoso Dialer

UP See more

Convoso Leads

UP See more

Convoso Reports and Dashboards

UP See more

Convoso Scripts

UP See more

Convoso Workflow Automation

UP See more

1 status change in the last 24 hours

Convoso status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 22 hours

  • Warn: 0 minutes

  • Down: 2 hours

  • Maintenance: 0 minutes

Convoso Outage and Status History

We've been monitoring Convoso outages since December 20, 2022.
Here's the history of service outages we've observed from the Convoso Status Page:

Instant enriched data from
3,590 status pages

About Our Convoso Status Page Integration

Convoso is a Telephony solution that StatusGator has been monitoring since December 2022. Over the past over 1 year, we have collected data on on more than 38 outages that affected Convoso users. When Convoso publishes downtime on their status page, they do so across 10 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Convoso to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Convoso incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Convoso is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Convoso is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Convoso posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Convoso enters a pre-planned maintenance window, keeping you up to date.

Since Convoso publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Convoso posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Convoso has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Convoso has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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