Is Convoso down?
Current Convoso status is UP

We checked the official Convoso Status Page 2 min. 32 sec. ago. Learn more
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Recent Convoso Outages and Issues

Follow the recent outages and downtime for Convoso in the table below.

Start Time

Type

Length

Message

Details

August 22, 2024 16:39 UTC

WARN

about 3 hours

Agents may experience Forced Pauses

See more
Start Time

August 22, 2024 16:39 UTC

Type WARN
Affected Components

Agent Interface - Dialer

Message

Agents may experience Forced Pauses

Details

Investigating - Customers may experience intermittent logouts and Forced Pauses at this time. We have identified an internal issue and we are actively investigating this as a Priority 1 event. Aug 22, 2024 - 08:30 PDT

August 14, 2024 19:47 UTC

WARN

about 2 hours

Customers may experience intermittently see outbound calls not connecting

See more
Start Time

August 14, 2024 19:47 UTC

Type WARN
Affected Components

Agent Interface - Dialer

Message

Customers may experience intermittently see outbound calls not connecting

Details

Monitoring - We identified an issue where outbound calls were failing to properly route to agents. Our teams immediately were engaged and we have implemented a fix for this and are actively monitoring for any persisting issues. Please have your agents log out fully from the Convoso platform and then log back in if issues persist individually. We appreciate your patience as we verify full resolution. Aug 14, 2024 - 12:43 PDT

August 12, 2024 15:23 UTC

WARN

about 22 hours

Customers may experience trouble accessing voicemails

See more
Start Time

August 12, 2024 15:23 UTC

Type WARN
Affected Components

Admin Interface - Reports and Dashboards

Message

Customers may experience trouble accessing voicemails

Details

Identified - At this time, customers may see an error message when attempting to access voicemails from both the Agent and Admin UIs. We are actively working to resolve this issue, and we appreciate your patience as we work to resolve this. Aug 12, 2024 - 08:19 PDT

August 06, 2024 14:33 UTC

WARN

about 1 hour

A small subset of customers may experience trouble with outbound dialing at this time

See more
Start Time

August 06, 2024 14:33 UTC

Type WARN
Affected Components

Agent Interface - Dialer

Message

A small subset of customers may experience trouble with outbound dialing at this time

Details

Investigating - We have identified that outbound calls may not be properly completing for a small subset of our customers. Teams are investigating with utmost priority. We appreciate your patience as we work to resolve this. Aug 06, 2024 - 06:12 PDT

July 31, 2024 17:18 UTC

WARN

about 2 hours

Customers may notice a higher frequency of calls not able to complete

See more
Start Time

July 31, 2024 17:18 UTC

Type WARN
Affected Components

Agent Interface - Dialer

Message

Customers may notice a higher frequency of calls not able to complete

Details

Investigating - We are actively investigating reports of higher-than-normal levels of Calls Failed or Congestion calls. We are actively investigating this as a Priority 1. We appreciate your patience as we work to resolve this. Jul 31, 2024 - 10:09 PDT

2024-08-28 12:15:56 UTC UTC

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2024-08-28 12:15:56 UTC UTC

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2024-08-28 12:15:56 UTC UTC

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2024-08-28 12:15:56 UTC UTC

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2024-08-28 12:15:56 UTC UTC

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StatusGator has over 1 year of Convoso status history.

Convoso Components and Services

View details of the current Convoso status below.

Name

Status

Details

Convoso API

UP See more

Convoso AWS route53

UP See more

Convoso AWS s3-us-west-2

UP See more

Convoso Billing

UP See more

Convoso Campaigns and Hopper

UP See more

Convoso Dialer

UP See more

Convoso Leads

UP See more

Convoso Reports and Dashboards

UP See more

Convoso Scripts

UP See more

Convoso Workflow Automation

UP See more

No outages or status changes in the last 24 hours

Convoso status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Convoso Outage and Status History

We've been monitoring Convoso outages since December 20, 2022.
Here's the history of service outages we've observed from the Convoso Status Page:

Instant enriched data from
4,080 status pages

About Our Convoso Status Page Integration

Convoso is a Telephony solution that StatusGator has been monitoring since December 2022. Over the past over 1 year, we have collected data on on more than 52 outages that affected Convoso users. When Convoso publishes downtime on their status page, they do so across 10 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Convoso to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Convoso incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Convoso is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Convoso is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Convoso posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Convoso enters a pre-planned maintenance window, keeping you up to date.

Since Convoso publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Convoso posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Convoso has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Convoso has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

Convoso status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Convoso Outage and Status History

We've been monitoring Convoso outages since December 20, 2022.
Here's the history of service outages we've observed from the Convoso Status Page: